Everything was perfect, the rooms were amazing, the staff was more than friendly (Thumbs up to Nadine Jackson who coordinated everything for our group!) - The Crowne Plaza is the perfect choice for a stay in NYC! When I return to the Big Apple, I will be staying there for sure... A+! more

We are a family of 4, who stayed at the Crowne Plaza for 4 nights. We booked through Expedia with a flight on AA (would not recommend- uncomfortable seats and surly flight attendants) and were given a room with a view of Times Square (which I had requested if possible) on the 20th floor. Beds were comfy and big enough... more

The problem with this hotel is that for your money you could probably enjoy a better stay elsewhere in Manhattan. There is no sense of customer service or satisfaction. It seems to be essentially a travel agent destination or a conference facility with guests farmed through. I booked a superior room which was supposed to be on the higher floors... more

I would be surprised if this hotel doesn't increase their rates in the very near future. For someone who wants to stay in Times Square, this is a great location. For someone who likes a nice hotel, good value but very nice rooms, this is a great hotel. I was a little leery when my friend booked this hotel because... more

Well, for sure not big enough for two adults and two teenagers - I have a 13 year old girl and 17 year old boy and was assured it would be big enough - NOT! The beds are stated to be "Queen beds" and they are most certainly double. IF they had been Queen as stated they may have worked... more

Everything about our stay was excellent. The staff is very accomodating and friendly. Upon arrival my husband and I were told only smoking rooms were left...we informed the clerk that we both have severe allerigies and she immediately changed us to a nonsmoking corner suite with an incredible view of times square! This was much more than what we had... more

We stayed at the Crowne Plaze Times Square, NYC during April School vacation week with our children. The room was fine, clean and nicely done. I've stayed in more plush hotels but this room was fine. The hotel had a nice city feel and the location could not be beat! My experience with the hotel staff was excellent.....I truly did... more

My husband and I stayed at this property from May 31- June 06. I was there on business, and he was there to relax and enjoy the city. I was very pleased with the hotel!! The rooms were spacious- large and comfortable bed, flat screen TV, big bathroom-for NY standards, the vanity had enough space for my toiletries, closet space,... more

The hotel location is great. It is real close to Times Square. Used heavily for conventions, tours, and hi-end business meetings. Great deal if traveling with a Government Rate. Location is close to everything: Subway stations, restaurants, theaters, shopping, etc. Rooms are well equipped and Room Service is very good. Concierge staff is oustanding. They helped me out in selecting... more