Room dated, old carpet, minimal bathroom, saving on soap - could end up paying an outrageous price for what it is when fully booked (i.e. in excess of 400$/night). When will they plan to refresh? Could be noisy. You're essencially paying for the location. On the positives: Good staff service, helpful concierge, large hall (albeit the automatic doors are a... More

I love the Intercontinental Barclay hotel, It is my favorite hotel in New York City. I have stayed there since 1989 and always do so when I go to New York. They are the best! I highly recommend it to everyone I know. Be sure to sign up for their Priority membership. It is a very rewarding program which includes... More

You will see I have stayed at this hotel before (in fact around 25 times) and probably 3 days every 6 or 7 weeks. I still really like it. But it's fair to say, for NY, it's not quite 5 stars. NY is expensive, so it's not fair to judge it on price. However the rooms are quite small (But... More

Stayed here for one night last weekend with my daughter, my best friend and her daughter. The hotel was amazing. I wish we had stayed there for both of the nights we were in New York. The staff was very helpful, the rooms were spacious, the beds very comfortable and a plus was the kerig coffiee maker. The hotel was... More

We actually stayed here in 2006 but I believe from friends not much has changed. When we stayed all NFL players where staying here for an award thing or something, me and baseball dont go together. But the funniest thing was, that we dropped our rental car off at JFK Hertz and asked for a taxi. Next thing a limo... More

I know it's been said repeatedly on this site, but Annamara Gayle in Guest Relations is really top notch. I've been interacting with her for 3.5 years now, and she is always pleasant, helpful, courteous and professional. The consultant I support (Lynn K.) will ONLY stay at this hotel when she comes to New York (which is 2-3x a month).... More

I've always recommended the Barclay to my friends, but no more! we spent four nights in NYC, booked a deluxe king bed room .and were shocked to see the old and ugly room with the smallest bathroom and stained carpets, when we complained we were told that the hotel is fully booked, the lobby of the hotel is still very... More

The reception desk at this hotel was memorable. Despite a full busy full house, there was nothing that the reception desk could not capably handle and as well, if not better, than those at deluxe hotels and resorts I have encountered in the U.S., Canada and Europe. Reason enough for a return stay. The Bar/Restaurant is also a hidden treasure... More

Very well located, but it needs renewal. The rooms are very old, with very old TVs. Bed is very confy. Staff is very friendly. More