Once you get past the lobby....it's downhill. Desk staff was nice enough. Room was dated, dirty carpets, not so sure about bedding, curtains, etc. Small bath. Could barely turn around. Poor water pressure. Great location for what we did over our weekend in the city. I travel weekly. This was on par with a Motel 6. Not recommended. Overpriced drinks.... more

The hotel was lovely, our room was very comfortable and attractive. The beds were quite comfy and the staff was very helpful. We arrived before 3, check-in was easy, and they held our bags so we could begin sight-seeing. We were very pleased with our stay at the Barclay. more

Excellent place to stay in NYC: beautiful hotel in a great location with fast and no-nonsense service. Upon check-in we did not have to worry about a thing in this place. Even when we had an issue with TV in the room, the mechanic was there in literally 1 minute. Concierge was great and did not try to make a... more

I stayed for 4 nights in this Intercontinental with my two sons for a sight seeing extended weekend in New York. It is definitely of a high quality, but we had probably been spoiled by the Intercontinental in Sydney where they were so very friendly. The staff at the Barclay were not rude I should stress, and in the main... more

I stayed here for 4 days recently with my wife. We arrived at 830am and were told at check in that our room was not ready yet. I informed the lady that as a member of the IHG Ambassador program I should get 8am check in. Promptly another man behind the counter sent me to another desk to be assisted... more

Nice hotel. Directly across the street from Waldorf Astoria. Next to subway entrance. more

My wife and I had a wonderful stay at The Barclay. We were there the week leading up to the NYC Marathon. I read mixed reviews of this property before going so I was a little nervous, but I had points enough to stay for free so I was willing to take a chance. But our stay was just fantastic.... more

Rooms in need of good clean and revamp. Carpet stained, worn and dirty. It didn't look like the maid hoovered our carpet throughout our stay. A dropped (unused) cotton bud remained on bathroom floor throughout visit, no cleaning there either! Thick dust on skirting board and dirt and bits under and behind furniture, rom didn't apperar to have had a... more

So, I made this reservation 5 months ago... And, I've been a platinum member of their loyalty scheme for years... Then I get to reception after a 12-hour journey with my small child and they don't have a room for me ? This after the billing disaster last time I stayed there... NEVER again ! more