I booked this hotel for a one day conference on the recommendation of a Marriott Business Planner. The staff did a pretty good job to accommodate us, but when we arrived the morning of our presentation, the floor had not been vacuumed and there were broken pretzel pieces around the room. They did send a janitor to sweep the floor... more

After having a terrific stay in a great location, with a great room, and great meeting faciliites, we saw first hand what excellent service above and beyond can be.... We left early for the airport....got their a lot earlier than need be....spent time over a long breakfast....and then with an 70 minutes before our flight, we realized we'd left the... more

We spent three nights at the Marriott East in Manhattan. We've travelled to NYC 5 times in the past and this hotel was, by far, our best selection yet. The room was quite large (unusual for NYC) and appeared to be recently updated. The beds were terrific and SOOOO comfortable. The concierge staff was very knowledgeable and helpful--even recommend a... more

This Hotel was great. Very clean, the beds were sooooo comfortable,nice bar/lounge area for just hanging out waiting for friends. The hotel staff was great. more

I have mixed feelings about this hotel. It wasn't awful, but I will look for somewhere else next time I am in New York. The room size was smallish, but not claustrophobic. The bathroom worked fine. They have refrigerators in the rooms, which is nice. The concierge lounge was fine, but the outside is closed due to construction. There was... more

I recently spent five days at the Marriot East Side and thoroughly enjoyed my stay. The staff was extremely friendly we arrived five hours before check in and an early check in was not an issue at all. I also forgot my toothbrush and 5 minutes after calling to the front desk one was delivered to my room. The location... more

Terrible hotel. This was our first trip to new york. If going again will stay somewhere else. Very unfriendly desk staff. Had read reviews about unfriendly staff and thought it didnt matter, but it does matter when trying to sort out problems. The internet didnt work in the room for our whole stay. Very annoying when I really needed to... more

We arrived mid-afternoon and got our room immediately. The room is somewhat small but for NYC its what I excpected. The room was very nice, bed was as comfortable as I've had a hotel. The room has a refrigerator so you can walk down the street 2 blocks to the Duane Reade Pharmacy and purchase water, pop, beer or snacks... more

Spent 9 nights here and enjoyed the stay very much except that they are building a new hotel next door and there is a lot of construction noise at night. I travel a lot so I always bring ear plugs just in case - front desk also offered them for free if you ask. To try and get away from... more