We stayed here for 4 nights on the 18th June and opted for an Executive Room including breakfast at the on-site Raffles Cafe (exellent). On arrival at the Hotel we were able to go to our room straight away (3.00 pm) and we were on the 18th floor. For an exec room I was slightly disappointed with the size of... more

I'll just give you some highlights. The rooms are small. Even for NY. There was no room in the bathroom to put my cosmetics so I had to put them on the desk and walk out to get them as I needed them. I didn't feel any difference on the Sleep Number bed, maybe mine was broken. Room service is... more

we booked the holiday through best @ travel - DON'T USE THIS COMPANY, we booked a Deluxe room along with the other 2 couples and were only allocated a standard room. The hotel said that it wasn't their problem, the lady on the desk was riude and confrontational. We spoke to best @ travel who also said that despite all... more

We stayed there with one collegue for 2 nights 6/12-14.we asked for two beds and when we got to our room 438, we discovered that outside of the room were the hotels noisy ventilation facilities.we immediately asked front desk for a room change and where promised to at least spend the second night in a quite room.after a night of... more

Stayed there for five days in May. The hotel is situated in a perfect position for all parts of Manhatten. The rooms, although quite small, were clean and made up each day. The staff were extremely helpful. Having a Costa in the hotel was great as there are no making in the rooms. All in all a good experience for... more

Just returned from a 5 night stay at the hotel along with 4 other couples. All our rooms were on different floors and we all had something different. The rooms are very small with not much storage. Our room 605 faced onto the corner of 48th lexington looking onto the building site opposite (although there was no noise) but just... more

We stayed at this hotel for 5 nights on room only basis. We found the Hotel to be very Clean Rooms were cleaned every day , It was within walking distance of lots of tourist attractions. We found it very quiet and peaceful. Rooms were small but It was good value for money . The staff were very helpful and... more

I have been to New York a few times now. As with most the first time I stayed in midtown/times square to be part of the action and near the tourist stuff. I have since learned that you get far more value for money if you stay outside of midtown and the subway is so easy there is really no... more

We spent 3 nights here after arriving on the Queen Mary so it was a shock after being treated so well on the ship. Our room was not ready and, as NY was experiencing temperatures of 30c we neede to get some light clothing out of our bags.I left my husband in the lobby whilst I went to change in... more