With two subway stops in less than a block (including one directly outside the lobby) and walking distance to time square, rockefeller center and all the shows this is a great location. Check in is quick and easy. A large elevator bank ensures that you get to and from your room with little wait. The rooms are typical for a... More

We stayed at the Sheraton Towers for about a week in early February, 2012. The hotel is in a great location in midtown Manhattan. It is walking distance to all Broadway theater, as well as Times Square. Lots of restaurants and other entertainment are nearby. We stayed in one of the newly renovated rooms on the 35th floor, which was... More

The staff at the Sheraton New York Hotel & Towers was incredible adding to the delightful accomodations making the trip one to remember. The location of the hotel provided an easy launch point to attractions- both via cab and subway. Check-in was quick and easy with Rachel. Jose & Lazarus made wonderful dinner recommendations & reservations on Friday and Saturday... More

I have stayed at this hotel several times before and this was my best stay yet. I was given a renovated room which was decent in size and clean. A big improvement over the old rooms. The beds were comfy too. Housekeeping was very nice and ready to help us with anything. Check in was smooth and friendly as well... More

Whomever complained about this hotel, must of been drunk while writing their review. I am a gold member and Booker a superior room for my anniversary, while hoping to get upgraded to a suite if available. We arrived at the hotel at 6PM an all new renovated suite had already been assigned to our reservation, we didn't have to argue... More

Strategically located in the center of all tourist destinations & activities, the Sheraton Hotel NYC maybe considered an old (probably antiquated) building that offers (not so) comfortable, yet comparatively expensive, experience like any newer hotel anywhere else in the world would offer. The guestroom is spacious enough to sleep & dine. It has a coffee maker and 1-cup Starbucks sachets... More

Excellent position half way between Central Park and Times Square. On the whole I found the hotel pretty mediocre; in fact, its past might have been much brighter than it is at the moment. The lobby was dull and really chaotic and the receptionists at the desk resulted no to be that helpful. While rooms were small and old, the... More

Everyone was so great at the Sheraton NY Hotel & Towers especially Elizabeth at the front desk,she was very helpful and even gave us upgraded rooms that were renovated.Great location, close to almost everything and I loved the free internet and computers in the lobby!. More

Hotel was nice, just expensive, but what isnt in NYC. It is situated just a few blocks from Times Square. Did not like the $15 fee just for internet access. More