We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox. Mac: Safari.
All 430 New York City hotels »

Soho Grand Hotel

4.0 of 5
310 West Broadway, New York City, NY 10013
Hotel amenities
Ranked #236 of 430 hotels in New York City
4.0 of 5 stars 663 Reviews
Show the lowest price for this hotel*
Show Prices
*from our partners
Write a Review

663 reviews from our community

What travellers say about this hotel
  • Great location(11)
  • Rooms are small(7)
  • Very nice(5)
  • Very good(5)
  • Friendly and helpful(5)
  • Higher floor(4)
  • Front door(4)
  • CUSTOMER SERVICE(4)
  • Deluxe king(4)
  • Desk clerk(4)
Traveller rating
    238
    198
    89
    73
    65
Only show reviews for Family (25) | Couples (179) | Business (146)
Date Rating
TW999
Farnham, United Kingdom
Reviewer
4 reviews
2 helpful votes
1 of 5 stars Reviewed 17 February 2012 NEW

Having had this 'luxury' hotel recommended to me, I was very disappointed. The worst stay in NYC in over 20 years of visiting. The hotel public areas appeared dingy and tired. The room was small, overheated (noisy aircon only way to sleep) and not very comfortable as it lacked any easy chair, just a basic office chair by the single... More

Was this review helpful? Yes
JohnM1982
Florida
1 review
1 helpful vote
1 of 5 stars Reviewed 16 February 2012 NEW
1
person found this review helpful

I never write reviews of hotels because I rarely have experiences that are so heinous, until my last stay at the SoHo Grand. From calling reservations and having "Elga" on the phone be completely incompetent to check-in taking an unnerving amount of time (the front desk agent Danny made it somewhat bearable) to my room being insanely small (if you... More

Was this review helpful? Yes
Rob Andrews, General Manager at Soho Grand Hotel, responded to this review
17 February 2012

Dear Gudleiv, Thank you so much for your feedback. I am very appreciative of your honesty, as it will help us pinpoint the areas where we need to focus our efforts to improve. I sincerely apologize for your recent experience at the Soho Grand. From the housekeeping issues with your room, to the lack of response on our behalf when... More

PerpetualVisitor
Nyon, Switzerland
Senior Reviewer
9 reviews
6 helpful votes
4 of 5 stars Reviewed 13 February 2012
1
person found this review helpful

The Soho Grand is luxury within the wonderful SoHo district of NY. It has the feel of a club with outstanding service, sofas, cosy bar and good sized room and bathroom. I have a pet hate which the Soho also unfortunately exhibited, being a bath tap that puts you through an IQ test in order to use and time to... More

Was this review helpful? Yes
Gudleiv
Posted by an Apollo traveller
Oslo, Norway
Reviewer
5 reviews
8 helpful votes
2 of 5 stars Reviewed 12 February 2012
1
person found this review helpful

Over the years, I have stayed at this hotel several times. My enthusiasm has dropped every time Ibhave stayed there. I usually stay at The Carlyle when I can, but sometimes the SoHo area is a better location for work trips. My favorite hotel in SoHo is Mercer, but it could be very pricy. I do like the location of... More

Was this review helpful? Yes
JessKapadia
London, United Kingdom
2 reviews
2 helpful votes
5 of 5 stars Reviewed 9 February 2012
1
person found this review helpful

I currently live in London, but was a resident of NYC for ten years.... I have to say that as a New Yorker staying at the Soho Grand is always a treat.... The service is impeccable, the rooms are just lovely and you're close to everything. I'll move back to New York eventually, but I consider the Soho Grand my... More

Was this review helpful? Yes
JL4350
Atlanta
Senior Reviewer
7 reviews
2 helpful votes
5 of 5 stars Reviewed 9 February 2012

We have stayed at the Soho Grand numerous times over the past 7 years. We have always had a great experience and the staff has always been extremely helpful. We were there with friends last week and the staff went out of their way to make the trip special for all of us. We were also at the Soho Grand... More

Was this review helpful? Yes
N100
Dublin
Reviewer
4 reviews
1 helpful vote
5 of 5 stars Reviewed 5 February 2012
1
person found this review helpful

We stayed in the Soho Grand during a recent trip to New York and I highly recommend! The rooms have a real New York loft feel, with vintage style furnishings and the most comfortable bed I have ever slept in! The hotel itself is cozy and comfortable, yet stylish. The bar is a great place to hang out, although my... More

Was this review helpful? Yes
satelis
Paris, France
1 review
1 helpful vote
5 of 5 stars Reviewed 31 January 2012
1
person found this review helpful

I spend about 200 nights a year in hotels all over the planet - and after 3 years of staying at the Soho Grand every few weeks - I can honestly say that it's by far the best of the places I stay. (Not that any of them are bad!) The thing that sets the Soho Grand apart is the... More

Was this review helpful? Yes
dannyrogue
shanghai
Contributor
12 reviews
4 helpful votes
4 of 5 stars Reviewed 30 January 2012

My stay at the SoHo Grand got off to kind of a rough start, firstly when I couldn't find the hotel, and secondly when I arrived in my room to find that the air conditioner had leaked water all over the carpet, but with one quick call to the front desk, the hotel staff fixed the whole situation and my... More

Was this review helpful? Yes
momsbroke
Brooklyn, New York
Reviewer
4 reviews
6 helpful votes
5 of 5 stars Reviewed 30 January 2012

My second time staying there. My friend and I bring her dog and no other hotel is as dog friendly. Had a little problem with the dog barking while we were at dinner downstairs and the staff and security were understanding and helpful. The doormen seem to really enjoy their jobs. You can't go wrong with the location--cross Canal and... More

Was this review helpful? Yes

Travellers who viewed Soho Grand Hotel also viewed

Trump SoHo New York
4.5 of 5 stars 733 Reviews
New York City, NY
Show Prices ABS:HotelCheckRates-d1456416?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed
Tribeca Grand Hotel
4 of 5 stars 447 Reviews
New York City, NY
Show Prices ABS:HotelCheckRates-d208455?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed
Crosby Street Hotel
4.5 of 5 stars 170 Reviews
New York City, NY
Show Prices ABS:HotelCheckRates-d1572980?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed
View all 430 hotels in New York City, ranked by popularity »

Been to Soho Grand Hotel? Share your experiences!

Write a Review Add Photos Add Videos

Soho Grand Hotel Also Known As

  • Soho Grand
  • Hotel Soho Grand
  • Hotel New Soho York
  • Soho Grand Hotel New York
  • Soho Grand New York City
Address: 310 West Broadway, New York City, NY 10013

Is Soho Grand Hotel your business?

  • Manage your listing
Soho Grand Hotel
Show the lowest price for this hotel* (from our partners)
Show Prices