The Franklin 3.5* (New York City, NY) - Hotel Reviews

Address: 164 E 87th St, Off Lexington Avenue, New York City, NY 10128

Phone Number:

Region: United States > New York > New York City > Manhattan , Midtown , Upper East Side

Amenities:

Business Centre Free Breakfast Free High-Speed Internet Pets Allowed Shuttle Bus service

Hotel Style:

#56 Romantic Hotels in New York City

#255 Family Hotels in New York City

Price Range: £££

Hotel Class:3.5 star (3.5*)

Official Description (provided by the hotel):: Only a short distance from Central Park, the famed Museum Mile and Madison Avenue designer shops, The Franklin Hotel is the perfect Upper East Side getaway. Built in the 1930s, The Franklin Hotel is located at 164 East 87th Street. This romantic boutique hotel features 50 intimate guestrooms, daily complimentary continental breakfast from 7am-10am and daily wine & cheese reception from 5pm-6:30pm. Ideal for single travelers or couples, all guests enjoy complimentary Wi-Fi, complimentary NY Times & USA Today (in our lounge area), Bvlgari bath amenities, complimentary shoe shine, 24-hour cappuccino machine and New York Sports club passes upon request. ... more less

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Also Known As:: The Franklin Hotel New York City; The Franklin Hotel; Franklin New York City; Franklin Hotel New York City; Franklin Hotel New York

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Write a Review

250 reviews from our community

See which rooms travellers prefer - 39 traveller tips

travel_w-o_travail

Seattle

Contributor

12 reviews

5 hotel reviews

Reviews in 8 cities

5 helpful votes

“Excellent choice for short stays and small parties”

Reviewed 13 May 2013

I stayed here last week for the second time in the past three years. The hotel is conveniently located to Mt. Sinai hospital where I was attending a meeting during each visit. I don't expect much from small, European-style/boutique hotels beyond a clean, secure space when I am traveling on business. I don't spend much time in my room other... More

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Dear travel_w-o_travail, Thank you for being a valued repeat guest of the Franklin Hotel. Your review of the hotel was very helpful for future travelers to Manhattan’s upper east side. The team is delighted to hear that you thought they were pleasant and helpful. We are happy that you enjoy the location of the hotel as well as its amenities.... More

Jann1953

Los Angeles, California

Senior Contributor

31 reviews

24 hotel reviews

Reviews in 24 cities

26 helpful votes

“Great location, rooms great for solo traveler”

Reviewed 11 May 2013

Other reviews pretty much say it all. A few steps from the 86 4/5/6 station, so transportation was easy, and all the museums a few blocks away. The rooms are tiny, but if you are a solo traveler you have seen smaller in Europe and can make due. Staff very attentive, butt he hotel is old and the rooms could... More

Dear Jann1953, Thank you for staying with us at the Franklin Hotel. We are happy you enjoyed the hotel and the location. The next time you are in Manhattan we hope you will choose us again as your hotel of choice. We look forward to seeing you again. Be well, David Sandler General Manager More

CaesarBrutus

Massachusetts

Senior Reviewer

9 reviews

3 hotel reviews

Reviews in 7 cities

3 helpful votes

“Elegant, central to everything, quiet at night.”

Reviewed 9 May 2013

We would definitely stay here again and have already recommended it to others. Close to the Park, close to transportation, excellent service, free continental breakfast that was delicious, and everyone was helpful. Pet friendly, but we didn't bring our dog and never saw one. If concerned about room size, make sure you reserve the correct size room; ours had plenty... More

Dear CaesarBrutus, Your opening sentence is amazing for the team to hear! We love that you will be choosing us again as your hotel of choice in NYC and that you will be recommended us as well. We are happy to hear you liked the breakfast, the hotel amenities and the location. Thank you for staying with us and we... More

Laurieli

Elmira, New York

22 reviews

4 hotel reviews

8 helpful votes

“Convenient but...”

Reviewed 7 May 2013

We stayed at The Franklin for a close friend's son's wedding. The room was clean and comfortable and the staff was very attentive and friendly. The added benefit of the on-demand cappuccino machine was a BIG plus for us coffer snobs! We chose the Hotel for its convenient location and for that it was perfect. However, the room was VERY... More

See 4 more reviews by Laurieli for New York City

Dear Laurieli, Thank you for staying with us at the Franklin Hotel during your visit. The team and I were happy to read that you felt they were attentive and friendly. We also enjoyed hearing that you liked the cappuccino machine, room amenities and location of the hotel. Thank you for the feedback as it allows us to understand what... More

Martin L

Shrewsbury UK

2 reviews

Reviews in 2 cities

“An Ideal Boutique Hotel”

Reviewed 6 May 2013

Having done some research into hotels in the Upper East Side area I found the Franklin met most of my expectations for a 5-night stay for two of us in New York. The room was clean, comfortable and of adequate size for our visit (we had just one case each) but being at the front of the building it was... More

Was this review helpful? Yes

Dear Martin L, Thank you for taking the time out of your day to write a review about the Franklin Hotel. It’s nice to read that you did some research about the hotel before deciding to try us. It was great to hear that you were impressed with the cleanliness of the room and that you felt the bed was... More

ahtsguy

Boston, Massachusetts

17 reviews

17 hotel reviews

Reviews in 11 cities

19 helpful votes

“Pet friendly”

Reviewed 5 May 2013

We chose The Franklin for its location and pet policy, and it worked well for me and my spouse and our dog during a beautiful spring weekend. Friendly and accommodating staff—we were upgraded to a larger room (the small rooms must be REALLY small), which was clean with a comfortable bed, though most other furnishings looked worn. Narrow bathroom, with... More

See 6 more reviews by ahtsguy for New York City

Dear ahtsguy, Thank you for choosing the Franklin Hotel. We were happy to hear you, your spouse and dog had a fun time while at the hotel. It was nice to read that the team was friendly and accommodating, you like the location as well as all the hotel amenities. Next time we hope you have a chance to visit... More

duomogal

Boston

29 reviews

19 hotel reviews

Reviews in 16 cities

46 helpful votes

“Pleasant stay, good value for NY.”

Reviewed 4 May 2013

I've stayed twice now at the Franklin when traveling to NY on business and will likely stay again. Very convenient Upper East Side location. Rooms are small - but all NY rooms are - but very clean. Beds are very comfortable. Closets and bathrooms are very small. This is not a hotel that is big on amenities, save for the... More

See 4 more reviews by duomogal for New York City

Dear duomogal, Thank you for making the Franklin Hotel your NYC hotel of choice. We appreciate you taking the time out of your day to provide us with feedback about your stay. The team and I take our guests feedback very seriously as it allows us to hone in on the guest experience and correct any issues that may arise.... More

Reynold

Boston, MA

15 hotel reviews

17 helpful votes

“GREAT location!”

Reviewed 3 May 2013

New York City in Springtime is amazing and The Franklin is perfectly sited to take advantage of it. It is a quick walk ( 4 blocks or so) to the Metropolitan Museum of Art and Central Park. We were in NYC for an overnight and loved being able to enjoy the Upper East Side with its restaurants, shopping, museums etc.... More

See 6 more reviews by Reynold for New York City

Dear Reynold, Thank you for staying with us at the Franklin Hotel. The team was excited to hear you enjoyed your stay and thought they were very friendly. We enjoyed hearing how you liked the guest amenities, room amenities and the location of the hotel. The next time you are in New York City we hope you stay with us... More

Phillip P

Little Rock, Arkansas

13 reviews

Reviews in 5 cities

2 helpful votes

“Location vs. Quality”

Reviewed 29 April 2013

The Franklin is well located on the upper east side and convenient to Museum Mile and the Lexington Ave. express stop on the subway at 86th Street. This makes up in part for some of its deficiencies which include incredibly small rooms - even their studios which are their "largest rooms". OK for a few days but it quickly gets... More

See 2 more reviews by Phillip P for New York City

Dear Phillip P, We appreciate you staying with us at the Franklin Hotel and providing feedback. We were happy to hear you liked the location, the breakfast, wine and cheese and that you thought the staff was pleasant and helpful. The team truly enjoys feedback as it will allow us to hone in on making the guest experience better all... More

svinsant

Winston-Salem

Reviewer

3 reviews

1 helpful vote

“nice accomodations”

Reviewed 28 April 2013

The hotel was very quiet and clean. Small rooms of course, but comfortable bed. Plus, breakfast was included and was reasonable, mostly fruits, cereal, breads and coffee. Afternoon cheese and wine was provided gratis, and they're not nosy about exactly who gets it.

Dear svinsant, Thank you for staying with us at the Franklin Hotel. We were happy to hear you thought the hotel was very quiet and clean. We are glad you also liked the breakfast and the wine and cheese amenities which all our guests get to enjoy. Please come visit us again as we would love to welcome you back.... More

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The Franklin Hotel Reviews, New York City

The Franklin

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