As always, I generally prefer to stay at Starwood properties. As this was the best priced Starwood property in the city, I decided to give them a try for my four night business trip to New York. The hotel was very close to the Grand Central Station subway lines, as well as many local restaurants. The hotel staff was generally... More

I was here a few years ago and did not like it. Not much has changed. Worst part was that the first room I was in had AC that couldn't get the temp below around 72, so I asked for a new room. Same thing!! I wonder when they last put refrigerant in the units. When Leona was alive? Plus:... More

This is my second time staying at the New York Helmsley Hotel since it became a Starwood property. The recently renovated rooms are nice with all modern ammenities including mini fridge, flatscreen TV, comfortable bed and large desk. Bathrooms are small, standard for older NY hotels but clean. My top choice when I have business in the Murray Hill area. More

We spent the weekend at the Helmsley using a Travel Zoo deal ($159 per night). After not being able to find the reservation - which was cancelled by TravelZoo - we were assigned a room on the 27th floor. The room was nice. Not plush but nice. And clean. Service was adequate. Front desk had a line with only one... More

We were pleasantly surprised. Stayed on a "lower" floor and expected renovations would have been needed, but other than no working ice machines, everything worked fine. Staff not friendly but not rude either. We thought the walk from Penn Station to the hotel, through Bryant Park, past all those shops that sell beads on 6th Ave, past the library, Grand... More

Stayed here for one night to celebrate an early Valentine's Day with my husband. I got a deal for roughly $150 for one night through TravelZoo, which is a great price for a weekend stay in a hotel in Manhattan. We were fortunate enough to get a room on the 38th floor, so it was one of the newly renovated... More

We stayed at the Helmsley for a girls' weekend. We had two rooms with two queen beds. The rooms were very expensive (about $500 per night) but it's in a great location. We were lucky that we could use points for one of the nights so that it wasn't so costly. Unfortunately, the hotel is very dated and we weren't... More

Wonderful stay, squeaky clean, good service, not overly friendly or bubbling with enthusiasm, no room service avai till 6pm, hotel restaurant expendive, room very warm and needed better lightening. Difficult to read More

As others have mentioned, this hotel is in the process of a major remodeling. As a consequence, I intentionally booked a more expensive room to be sure of receiving a newly remodeled room, and to also be on a higher floor. The room was a comfortable, corner room and the view was of downtown and to the East river. There... More