We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers: Windows: Internet Explorer, Mozilla Firefox. Mac: Safari.
Free Newsletter

Interested in On The Ave Hotel and New York City?

We'll send you updates with the latest deals, reviews and articles for On The Ave Hotel and New York City each week.

  • Save On The Ave Hotel
  • E-mail this page
BOOK NOW! ABS:HotelCheckRates-d99288?ext=true&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_BOOKNOW

On The Ave Hotel


Hotel class 3.5 of 5
2178 Broadway, 222 West 77th Street, New York City, NY 10024
Check Rates and Availability
dd/mm/yyyy dd/mm/yyyy
Check Rates
Opens one window for each offer. Please disable pop-up blockers.

Reviews you can trust

83% Recommend
4.0 of 5 stars 680 reviews
Excellent
Very good
Average
Poor
Terrible
By trip type
All (680)
[ Date ] [ Rating ]
Save Review
5 of 5 stars
elbi
22 Nov 2009 | Trip type: Couples New

My husband and I stayed here for five nights and were very impressed. We were in New York a few years ago and stayed elsewhere (somewhere I would not go back to) so I was very careful this time to spend a little more to stay somewhere nice and this place fit the bill. The location was great, close to... more

Save Review
4 of 5 stars
21 Nov 2009 | Trip type: Couples New

We thoroughly enjoyed our stay at On the Ave. It was close to two subway stops, 79th St and 72nd which has the 1 line, as well as the 2 and 3 express lines to get you to Times Square and the Village even faster. We bought 7 day Metrocards and found it so easy to move around the city.... more

Save Review
3 of 5 stars
New York
18 Nov 2009 | Trip type: Family New

I made a reservation here online, and received a confirmation e-mail. I needed to cancel the reservation way before the deadline. There was no phone number on the email confirmation, so I found it on the Web site. I called the number listed for "Reservations" (an 800 number) but it turned out they couldn't cancel my reservation because it had... more

Management response from
On The Ave , Management representative

Dear Guest, I appreciate you taking the time to provide us with feedback of your experience so that we may improve our services. After reading your review I see that you encountered some challenges with regards to reaching our reservations dept. I apologize on behalf of the hotel for this experience and I would like to assure you that we...

Save Review
4 of 5 stars
Chicago, IL
16 Nov 2009 | Trip type: Solo travel

I've been staying here since 2000 - if it's available, it's where I stay in NYC. Great location, great rooms (deluxe rooms, panoramic view, and minisuite are all comfortable - standard rooms are tiny). This visit is the first time I haven't been completely thrilled with the bed. Instead of the feather/down pillows I've gotten in the past, this time... more

Management response from
On The Ave , Management representative

Dear Guest, Making our guests comfortable, meeting all of their needs and expectations is our top priority. We looked into above issues and we have addressed it with our housekeeping and security dept. We value your feedback and we will make sure to make your next visit unforgettable. Thank you

Save Review
5 of 5 stars
N/A
16 Nov 2009 | Trip type: Couples
1/1 found this review helpful

On the Ave location was good, one block away from metro station and 10 min walk from Central Park. We stayed here four nights. I wouldn't classify room as superior as like Hilton/Trump, but very good especially if you can spot 150-200$/n bargain offer. Room was bigger and quality much much better than Park Central hotel where we stayed one... more

Management response from
On The Ave , Management representative

Dear Guest, It's our goal here at On The Ave Hotel to ensure that each and every guest’s experience is perfect. We are thrilled to learn that we accomplished this with your stay. Thank you for your patronage. It has been our privilege to serve you and we look forward to your next visit. Thank you

Save Review
3 of 5 stars
Toronto
15 Nov 2009 | Trip type: Couples

We spent four days sans kids in NYC for our 17th anniversary. We chose On The Ave despite the mixed reviews because of the great price and great location. We were more interested in a place to collapse after a long day of sightseeing (this was my wife's first trip to New York) than a deluxe experience and were willing... more

Management response from
On The Ave , Management representative

Dear Guest, It's wonderful to hear that you found our service friendly, helpful and accommodating, from the bellman to the concierge! I'm also happy to know that our location fits your needs and that you were satisfied with your room. On your next trip to the Big Apple, please take advantage of some of the larger rooms we have to...

Save Review
4 of 5 stars
Melanie Schranz
15 Nov 2009 | Trip type: Couples

After staying in Midtown on most of my previous visits to NYC, I was looking for something "a little different" for this weekend trip. In addition to having tickets for a show at the Lincoln Center, I was drawn to the Upper West Side for the neighborhood and the "lack of tourists", the neighborhood feel of the UWS and the... more

Management response from
On The Ave , Management representative

Dear Guest, Thank you for taking the time to provide us with feedback! I'm delighted to hear that you enjoyed your stay, from the location to the decor and exceptional service. We also invite you to take advantage of our concierge services. Thank you for staying with us and hope to see you again.

Save Review
5 of 5 stars
Los Angeles
12 Nov 2009 | Trip type: Solo travel

I love this hotel, after two stays, it's become my go-to Manhattan spot. It's clean, modern, with great service in a killer location. It's not cheap, but reasonable by NYC standards, and they always seem to have some kind of promotion going. I would not recommend this hotel for people with kids, it has a very urban boutique feel. The... more

Management response from
On The Ave , Management representative

Dear Guest, It's wonderful to hear that you found our service helpful and accommodating. We're glad that you enjoyed the area. Making our guests comfortable, meeting all of their needs and expectations is our top priority. On your next visit to NYC, please take advantage of some of the family rooms like queen suites we have to offer. We're positive...

Save Review
3 of 5 stars
Vancouver
4 Nov 2009 | Trip type: Solo travel

This hotel has good rooms - modern, clean, stylish - and a great location in the Upper West side. My complaint is about the bizarre TV reception and lack of local channels, the total absence of any Internet, and indifferent staff. I can live with these amenities but at $400 a day after taxes, I would like to be able... more

Management response from
On The Ave , Management representative

Dear Guest, Thank you for taking the time to provide us with feedback! I'm delighted to hear that you enjoyed your stay, from the location to our accommodation. We have also addressed above concerns and the issue has been resolved. We value your business and we will make sure to make your next visit unforgettable. Thank you

Save Review
5 of 5 stars
London
4 Nov 2009 | Trip type: Couples

We stayed for a long weekend Oct 09 and found On The Ave to be extremely nice. Friendly & very helpful staff, very clean & comfy rooms. I couldn't really fault it to be honest. Maybe the noise from the street outside could've been reduced more as the glazing didn't seem that effective but that's about it. Don't hesitate to... more

Management response from
On The Ave , Management representative

Dear Guest, It's wonderful to hear that you found our service helpful and accommodating. We're glad that you enjoyed the area. Making our guests comfortable, meeting all of their needs and expectations is our top priority. On your next visit to NYC, please take advantage of some of the high floor rooms we have to offer. We're positive that you...

Check Rates and Availability
dd/mm/yyyy dd/mm/yyyy
Check Rates
Opens one window for each offer. Please disable pop-up blockers.
Write Your Own Hotel Review

Been to On The Ave Hotel? Share your experiences!

Write a Review
Add Photos
Add Videos
Find more hotels travellers trust
Travellers Who Viewed This Property Also Viewed
Location: New York City, NY
£126*
Check Rates ABS:HotelCheckRates-d93390?src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed
Location: New York City, NY
£298*
Check Rates ABS:HotelCheckRates-d671150?src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed
Location: New York City, NY
£397*
Check Rates ABS:HotelCheckRates-d122005?src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed
*Average price

Do You Own On The Ave Hotel?

TripAdvisor has free and easy resources to help you enhance your listing and promote your property.

  • Start Here - Visit Your Owners' Centre
  • Add Photo
  • Add Video

On The Ave Hotel Also Known As

  • Hotel On The Ave
  • Ave Hotel
  • Ave
  • On The Ave Manhattan
  • Ave Hotel New York
Address: 2178 Broadway, 222 West 77th Street, New York City, NY 10024