I was surprised at how affordable this hotel was, and how you couldn't tell from the experience. It felt like I had spent more than double, and now I'm wondering why it took me so long to find On the Ave! Superb location, great rooms, and super friendly staff. I arrived super late, around 1am, and the service seemed no... More

I'm a frequent guest and I love the greetings and friendly smiles when I walk in. More

Perfect Upper West Side setting to feel like you are part of the city. Steps to subway, restaurants, and shopping. Wonderful neighborhood. As to the hotel, very nice, clean, updated bathrooms. I understand a restaurant will soon be added, but it is not needed as plenty to eat around there. Complimentary coffee in the lobby each morning. Service staff was... More

My wife and I have been visiting NYC for over 45 years. We've stayed "east side, west side all around the town" including a hand-full of stays in Brooklyn & near JFK. On the Ave, at the corner of W 77th and Broadway (entrance on W 77th) was the best value ever. On special in early February, during Restaurant Week... More

The Upper West side is a wonderful section of the city to enjoy all the fabulous activites New York has to offer yet get away to an oasis of calm when you want. This property is convenient and classically appointed; from the lobby to the rooms it is simple yet elegant. The service was friendly and helpful; we were treated... More

Just did a quick getaway to the city with my young daughters. Booked a queen suite at On the Ave. for a special rate. Room was very large, especially for NYC. If you are traveling with family you have plenty of room to spread out and the amenities were nice. Front desk, bellmen, doormen, were all incredibly friendly. I love... More

Just back from 4 nights at On the Avenue. We had a penthouse loft room - do book one of these. For not much more you get a great sized room and a balcony with fantastic views. (Superior rooms are v small). Great beds - very comfy and large. Fridge. Small but perfectly formed bathrooms. No room service / food... More

Well, we used to love this hotel, but we were just overcharged $226 on our bill, and an employee stole from our minibar and we are being charged for it. When we called to talk to a manager we were only given extremely rude workers and told to wait. More

I am into this new thing of not going with name brand hotels on my trips to NYC and this was another stop along the way, "On the Avenue". The plus's are that it is very nice, clean, rooms are nicely appointed, good location (restaurants, parking, subway access, nice neighborhood), and the service was good. Price was great as well!... More