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Ameritania Hotel


Hotel class 3.0 of 5
230 West 54th Street, New York City, NY 10019
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Reviews you can trust

59% Recommend
3.0 of 5 stars 649 reviews
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By trip type
All (649)
[ Date ] [ Rating ]
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1 of 5 stars
South
11 Nov 2009 | Trip type: Couples New

My husband and I stayed here during a surprise trip for his 40th birthday. As we exited the elevator, I noticed the carpet looked like it had severe water damage and smelled like a molding wet towel. When we entered our room we were shocked to the very, very small size of the room. (The pictures/advertising is very misleading) The... more

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2 of 5 stars
moulin36
6 Nov 2009 | Trip type: Couples New

We stayed in floor 10 and EVERY MORNiNG without fail we were woken with an almighty crash of the heavy fire door opposite...everytime we were dozing back to sleep there it was,absolutely intolerable. Having stomped out to the corridor pyjama clad on morning 2,I asked the chambermaid if she could possibly stop banging the door...did it make a difference? No.... more

Management response from
drodriguez_nychotels, Assistant Manager

Thank you for taking the time to share your opinion of our hotel. I apologize for the inconveniences that affected your stay with us. Your review will be used to reinforce proper procedure, as well as common courtesy, for our Housekeeping Department. Our bar and lounge - along with the rest of the property - will be upgraded, improved, and...

digusting
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1 of 5 stars
New York
5 Nov 2009 | Trip type: Business, Solo travel New

i had a reservation in the Moderne-a sister hotel. they had no room due to a "plumbing" problem so they sent me here. my room was very tired and used. the bathroom was disgusting-sink falling off wall, damp musty odor, shower handle was loose--the whole place gave me the feeling this was once a 'SRO' hotel that suddenly became a... more

Management response from
drodriguez_nychotels, Assistant Manager

I am sorry to hear that your original booking was relocated, and I apologize for the unsatisfactory experience that you had at our hotel. We appreciate all feedback from our guests - both positive and negative - and I thank you for sharing your review of our hotel with others. All of the issues mentioned in your review are currently...

Never again!
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1 of 5 stars
Southeastern CT
2 Nov 2009 | Trip type: Couples

Never again. I should have known better. The internet reviews weremisleading. The bad omens started when we got off the elevator on the 11th floor. It was dank, dreary, the rugs were rumpled and the wall paper corners were turning down, a hotel down on it's luck. The room was far worse. The plaster over and around the window was... more

Management response from
drodriguez_nychotels, Assistant Manager

I would like to apologize for the negative experience that you had at our hotel. We appreciate the time that you took to share your feedback with others. The issues raised in your review are ones that are either already being addressed or that will be in the near future. In the coming year our hotel will undergo numerous upgrades...

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3 of 5 stars
Oxford, England
1 Nov 2009 | Trip type: Family

I think most points on this hotel have been adequately covered in recent reviews. There is no question that the hotel has a prime location, close to most Broadway shows. The main problem is that it has seen better days and is in desperate need of a facelift. Personally that didn't bother me as it all added to the amazing... more

Management response from
drodriguez_nychotels, Assistant Manager

Thank you for taking the time to share your feedback. I am pleased to mention that in the coming year our property will undergo many improvements and upgrades. We look forward to raising the level of guest satisfaction, and comfort throughout the hotel. We hope that you will consider staying with us again in the future. Dana Rodriguez - Assistant...

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3 of 5 stars
Philadelphia
1 Nov 2009 | Trip type: Couples

I stayed one night (Saturday) at this hotel. We checked in and were given a room on the 10th floor. I am well aware that city hotel rooms are smaller and was fully expecting it, but this room was ridiculously small. You could not have the closet door and the door to the room ope at the same time. The... more

Management response from
drodriguez_nychotels, Assistant Manager

Thank you for sharing your feedback. The issues mentioned in your review are currently being addressed. I apologize for the inconveniences that you experienced during your stay Although small guest rooms are not uncommon in New York City - especially in older properties such as ours - we do offer many rooms that are on the larger side as well....

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2 of 5 stars
Adelaide
27 Oct 2009 | Trip type: Friends getaway

I was one of 3 couples that spent 2 nights at this hotel we all complained of freezing rooms after the first night and the 2 couples with views complained of jack hammering all... night which continued into the second night. We all asked for extra blankets on the 2nd night with the response there was no blankets left, my... more

Management response from
drodriguez_nychotels, Assistant Manager

I apologize for the negative experience that you had at our hotel. I am sorry to hear that your stay was not an enjoyable one. We appreciate the time that you took to share your review; we will use it to address the issues that were mentioned. Some of the aforementioned issues, such as construction noise from the street -...

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4 of 5 stars
Rhode Island
26 Oct 2009 | Trip type: Couples
1/1 found this review helpful

We went to the Ameritania when we stayed in NY and I was nervous about the reviews on here. We had no problems whatsoever. My husband is an exterminator and checked our room completely before we even put our stuff down. The hotel was safe and was just fine for our purposes. It was RIGHT on Broadway, next to the... more

Management response from
drodriguez_nychotels, Assistant Manager

Thank you for sharing your positive experience at our hotel. We truly appreciate your recommendation as well. I am glad to know that your stay was a pleasant one, and that our location was exactly what you were looking for. I apologize for any inconvenience created by the bathtub drain. In the future, please inform the Front Desk and an...

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2 of 5 stars
confidencecow
21 Oct 2009 | Trip type: Friends getaway
1/1 found this review helpful

Out of all of the reviews on here, I'm surprised that nobody has mentioned the beds. Easily the most uncomfortable, awful beds I have ever slept in. The hotel itself is nice. Nicely decorated, clean, helpful staff. You really can't beat the location either. But really, those beds were awful. Besides the beds, there was no thermostat control in the... more

Management response from
drodriguez_nychotels, Assistant Manager

Thank you for sharing your feedback. The issues mentioned in your review are all in the process of being addressed. It may be surprising but many hotels in New York City - the same age as ours - have similar room sizes as we do. That being said, we do offer many larger rooms as well. While we cannot increase...

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3 of 5 stars
Leeds
20 Oct 2009 | Trip type: Couples

The location of the hotel is excellent; ten yards around the corner is Broadway; with Times Square about 150 yards. The hotel staff are very good, pleasant and helpful. We travelled with my wife's brother and his wife - our room was a reasonable size whilst their's was half as big again - however, our bathroom was a good size... more

Management response from
drodriguez_nychotels, Assistant Manager

Thank you for taking the time to review our hotel. Our guests' impressions of our property and their feedback are vital to our success. It is fantastic to hear that our staff was friendly, and that you were pleased with the location of the hotel. We will begin the process of making many improvements and upgrades to our hotel in...

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Ameritania Hotel Also Known As

  • Ameritania Hotel New York
  • Ameritania
  • Ameritania New York
  • Hotel Ameritania
Address: 230 West 54th Street, New York City, NY 10019