I booked this place because the hotel's website looked promising, it had a full kitchen, and when we called to talk to the manager she seemed so nice and professional. A few days before my colleague and I left for the trip, we looked the place up on TripAdvisor and read the awful reviews. However, we had already had a... more

The Staff at Extended StayAmerica in El Paso, Texas (Airport) was excellent. I did not have any issues during my stay. I stayed for 30 days. My room was always taken care of, plus the laundry room was always clean. more

I would not stay here again at all. They clean your room once weekly and if you ask it to be cleaned on any additional day or ask for fresh towels you are charged a fee of $5. The carpets are disgusting, I never once walked around my room without flip-flops on. The staff has more of a care free... more

I've stayed at a lot of horrible places, but this is by far the worst, unclean, terribly run hotel establishment I've ever seen. Came here on business for 3 weeks, booked by our company and not by my free will. I'll give you a play by play of the 1st 10 minutes of my first Extended Stay experience. Came to... more

Although the rooms do have a refrigerator and a microwave, these amenities cannot make up for the lack of cleanliness and the maintenence problems we experienced. You should understand that linen service is twice weekly unless you are willing to pay extra for daily service. The staff is inattentive and we tried for our entire stay to have a leaking... more