I have a mixed review, several people at this hotel were very friendly and several were not. The rooms were very nice, bathroom VERY small and the shower tiles were sort of dirty, if your going to have white tiles, you really need to keep them clean. The pool was VERY small and no hot tub, so if you're looking... more

I can honestly say I did not expect a place this nice with a friendly staff in El Paso. The hotel has a nice feel to it. Room was nice, clean, had a huge plasma tv with HD channels. Breakfast was good. What really made a difference at this hotel was the staff. It is very apparent that the management... more

This was our second stay this year at this location. This is a great property with clean, well-appointed rooms. The staff was extremely friendly. The rooms have large flat screen TVs; but, unlike most hotels that have switched over to HDTVs, this location actually gives you a true HD signal! My only complaint is that breakfast isn't served until 7am... more

We stayed here as part of a conference in town; the conference sponsors had already booked us here. Our experience was excellent. The staff was very friendly and helpful. The room was spacious, large enough for us to have a meeting before our presentation. The countertops were granite with a wet bar and fridge, and the TV was huge. The... more

I booked the room a month ago as a part of 7 day road trip and they were overbooked that ruined our trip. more

I was able to book a room at this hotel through Priceline at an extremely reasonable rate, so I wasn't expecting much. I was amazed to find a very large, comfortable, attractive room with a huge sectional sofa, the largest TV I've ever had control over, a desk, and a great bed. The staff was friendly enough. It seemed like... more

I stayed at 1 night though, but room was very nice and clean. Hotel staffs were very helpful. I think bathroom is very small. more

Second time we've stayed at a Hyatt Place -- they are consistently clean and comfortable with many extra amenities. Huge, flat screen TVs, comfy sectional sofas, refrigerator, lots of counter space. Bathrooms are extremely small, however. Staff couldn't have been more friendly or helpful -- they extended our checkout significantly at no charge and recommended a great restaurant for an... more

A group of us stayed at this hotel because it was near the location of our meeting and the airport. They graciously arranged early check-in. (Really early, like 9:30 or 10:00 a.m.) And they had welcome baskets for our group. Nice. The shuttle took us to our meeting and to the airport. Nice. But when I got to my room... more