The staff at this hotel were the most attentive and friendly of any hotel I've stayed in for a very long time. The front desk accommodated every request and in a very timely manner. Although their shuttle to the airport did not start until 6 a.m., the shuttle driver agreed he would take my cousin at 4 a.m. without question....
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My wife and I have stayed at this Fairfield Inn many times. It is always very clean and tidy. The staff (especially the Front Desk team of Addriane & Anna as well as Housekeeping Mgr. Angie and Breakfast Room hostess, Carol) are always professional & cheerful and go out of their way to make each and every one our stays...
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We had 16 family members stay at the Fairfield Inn, Bethlehem this past week. We can't begin to tell you how wonderful our stay was at this hotel. We were all in town for a family funeral and when we first walked in the hotel the desk staff handed us a sympathy card signed by all of the staff. That...
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Dear JudyD,
We enjoyed welcoming your family to our Fairfield Inn-Bethlehem family. We specialize in our promises "Making Everyone Feel Welcome!" and we throughly enjoyed meeting your family even under the circumstances.
Thank you so much for staying with us and for your generous compliments. Lynn and indeed the entire hotel staff truly enjoy serving their guests and do like...
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The hotel was very comfortable, clean and welcoming. Arriving after dark during the coldest week of the winter, we were greeted with smiles and wam cookies. Every staff member we met was pleasant....and we know not everyone was probably having a great day...but they didn't show it. The breakfast room and hostess were fabulous. I will have repeat business and...
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Dear Cara, Thank you for being a loyal Fairfield guest and thank you for staying at the Fairfield Inn-Bethlehem. We strive to make every guest feel like family.
Thank you for your comments and for recognizing the good qualities of the property. The staff works hard to provide a clean, comfortable and friendly environment and appreciate being recognized for their...
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We stayed at this property during a gymnastics competition weekend. We had a tremendous experience, including fireside chats, comfortable rooms, delicious breakfast and outstanding customer service, particularly from one of the breakfast hostesses. Lynn was outstanding...she connected with each person in the dining room, shared recommendations for things to do and places to eat, and made each person feel special!...
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Dear btarbonne,
Thank you for taking the time to let us know what we are doing right. Our associates take great pride in ensuring that each and every guest has a wonderful stay. We particularly like to recognize our "Unsung Heroes" and I passed your comments to our entire team & management staff.
Thank you again for staying with us....
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I stayed here for over 3 weeks visiting friends in the area and it was a great stay! The room was very comfortable and the staff and management were very attentive and nice to talk to. Lynn, who is the attendant in the breakfast area, made me and others feel very welcome with a nice smile each morning. I do...
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Thank you for your comments. We appreciate you taking the time to share your experience with us and we are looking forward to providing your with a great stay in the future!
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I have to agree with the other reviews - I didn't read them before booking this property, but I've stayed at the Courtyard next door years ago, so I was just happy I knew where it was and how to get there. Love the staff (including the lady monitoring breakfast on the weekdays!) and especially how clean it is -...
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Thank you so much for staying with us and for submitting your comments. We are always looking for ways to better serve our guests. We have shared your comments with our entire hotel staff. They truly enjoy serving their guests and do like to know that their passion for hospitality is appreciated.
Travel safe, and should your travels bring you...
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This is an older Fairfield Inn so the rooms are not quite as large as the newer ones. Nevertheless, it was clean and comfortable. The staff was very hospitable and accommodating. The breakfast was good and typical of the new Fairfield Inns.
The fitness room is tiny and only one of the two machines functioned properly. However, they offer a...
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Thank you so much for staying with us and reviewing us. We are always looking for ways to better serve our guests. We have great news for 2012, we will be upgrading the entire hotel and it should effect anyone from enjoying their stay with us. Thanks again!
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The hotel was clean, had a friendly staff, and overall was a great value. The bed was very comfortable! They have a shuttle that runs to Sands casino. The driver called in this night and the hotel reimbursed our cab fair one way! That is outstanding customer service!
We had a jacuzzi suite. Nice room, however it was located at...
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rayne1269
Thank you for staying with us. You really don't need any luck when you stay with us. Our staff strives to be the best for our guests. Hope you won a bundle at the Sands. Our jacuzzi rooms are placed on each end of the hotel to ensure all guests will enjoy their stay. They must stay on the...
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Where do I start? This past weekend, our group had reservations at the hotel next door (Courtyard Bethlehem). When we arrived we were shocked to see that the entire hotel was under major renovations, with whole sections of the hotel off limits. No lobby entrance, no common area, no meeting rooms, nothing. We were then informed that were must stay...
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Coach Sean and the Little Flower's Swim Team. We greatly appreciate you taking the time to very thoughtfully convey your experience at the Fairfield Inn. We take great pride in ensuring all our guests have a great experience.
Thank you again for staying with us and we look forward to seeing you again next year!
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