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Extended Stay America - Allentown - Bethlehem

2.5 of 5
3050 Schoenersville Road, Bethlehem, PA 18017
Hotel amenities
Extended Stay America - Allentown - Bethlehem
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16 reviews from our community

    Trip type
Traveller rating
    4
    4
    3
    3
    2
Date Rating
Easton, Pennsylvania
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 21 May 2013 NEW

I had to evacuate my apartment due to a problem with a threatening neighbor. Staff was welcoming and kind, even though I arrived late at night as a walk-in. I stayed here upon first arriving in this area and was pleased with the comfort, location, convenience, and especially the courtesy and friendliness of the staff.

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Cape Cod, MA
Contributor
16 reviews 16 reviews
6 hotel reviews
Reviews in 12 cities Reviews in 12 cities
16 helpful votes 16 helpful votes
2 of 5 stars Reviewed 2 April 2013

We had to stay in this hotel because we had a small dog with us. What a shabby place!!! Bathroom floor was ripped and stained. Kitchen counter was stained. When I turned down the bed I found a long black hair. No shampoo, conditioner or hand cream. There is no one at the desk after 11 at night. We almost... More

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Manager-TOH, Manager at Extended Stay America - Allentown - Bethlehem, responded to this review
5 April 2013

Roberta, I appreciate you taking the time to write a review of your experience with us. The condition of the flooring, kitchen countertop, and bedding you described is not acceptable, and I sincerely apologize for your experience. In response to your feedback, I am using your comments to work with our team to prevent future occurrances of this nature. Although... More

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1 review
4 of 5 stars Reviewed 4 March 2013

We were able to get settled in with ease and quickness, based on a family situation. The Mgr. Kathi Koslosky and staff were very friendly in assisting all 12 of us and our needs. We enjoyed our stay and will be returning soon.

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Manager-TOH, Manager at Extended Stay America - Allentown - Bethlehem, responded to this review
29 March 2013

Stephanie, I would like to personally thank you for taking time out to write such positives things about your experience at our Extended Stay America Allentown location. Our hotel is totally committed to the satisfaction of every guest who walks through our doors, which is why it is so rewarding to get feedback like yours; We hope everything is well... More

Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 15 December 2012 via mobile

I agree with the previous review that the pillows are too soft. Also, is it really that expensive to supply mini shampoos? The smoke detector in the middle of the ceiling with the flashing lights on it is annoying. The furniture is dated but I understand that renovations are supposed to occur soon. The people are friendly.

Was this review helpful? Yes 1
Manager-PCH, General Manager at Extended Stay America - Allentown - Bethlehem, responded to this review
17 December 2012

Thank you for taking the time to write a review of your stay. I am sorry to hear that the pillows were too soft. In response to your feedback, I am having new pillows purchased for the hotel. I am grateful for the feedback you provided so we are able to continually improve our hotel. If you have any additional... More

Bethlehem, Pennsylvania
1 review
4 of 5 stars Reviewed 12 December 2012

I am staying in this hotel 2 - 3 days per week for the next 2 years for business (St. Luke's Hospital). Your people at the front desk especially Tae Yun and Nichole (not sure of last name) are very friendly, accomodating and excellent representitives of your company. The Mgr. Kat Koslosky set me up for the 2 years and... More

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Manager-PCH, General Manager at Extended Stay America - Allentown - Bethlehem, responded to this review
17 December 2012

Thank you for taking the time to write a review of your stay. I am sorry to hear that the pillows were too soft. In response to your feedback, I am having new pillows purchased for the hotel and we are looking forward to renovation in 2013. I am grateful for the feedback you provided so we are able to... More

Boston, Massachusetts
1 review
5 of 5 stars Reviewed 19 August 2012

I find it fair to let you know that the previous reviews almost make me not go to this place- thanks God I decided to see for myself: I spent a week in it, and tried all the complains in the reviews: no sticky carpets (wearing white socks, yes), very helpful front desk people, at any time. yes, corridors smell... More

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Manager-PCH, General Manager at Extended Stay America - Allentown - Bethlehem, responded to this review
26 September 2012

"It was very kind of you to for take the time to publish such a positive review of your stay at the Extended Stay America Allentown - Bethlehem. It's always satisfying to read positive feedback from our valued guests, like you. Although some companies run extravagant advertising campaigns for their hotels, we believe that the best kind of marketing is... More

Hartford, Connecticut
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 11 June 2012

We reserved two rooms for a holiday weekend as this location was not too far from Dorney Park. The rooms were absolutely horrible. It appeared that someone had attempted to "clean" them by wiping counters down and spraying massive amounts of air freshener. At one point during our very brief stay I removed my shoes for about 20 minutes as... More

Was this review helpful? Yes 1
Manager-PCH, General Manager at Extended Stay America - Allentown - Bethlehem, responded to this review
1 October 2012

"Thank you for taking the time to make us aware of your experience at Extended Stay America Allentown - Bethlehem. Providing for your total satisfaction, from the moment you arrive to the moment you depart, is my staff's primary duty. Hearing that we failed in your case is truly disheartening, and for that, I offer you my sincerest apology. I... More

Nashville, Tennessee
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 of 5 stars Reviewed 1 April 2012

I stayed here for 3 nights. The beds are very stiff, they offer you two pillows which are equivalent to one. The room smells like a litterbox upon entering. The TV is a 19 inches old school tube. Altogether, this is the worst Extended Stay Property I've ever stayed at. I don't know if it's the recession or what! I... More

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ChristopherTM, Manager at Extended Stay America - Allentown - Bethlehem, responded to this review
13 April 2012

I recently received a copy of your review of the Extended Stay America Allentown - Bethlehem. Our company prides itself on providing great service and great rooms at great rates, which is why I was so disappointed to read your post. Please accept my most sincere apologies. Given how hard we work to provide our guests with outstanding accommodations, I... More

Virginia Beach, Va
2 reviews
Reviews in 2 cities Reviews in 2 cities
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 19 August 2011

We stayed here for two nights upon the recommendation of a family friend during the time of my mother's funeral. Our room was "the only one available" and was a smoking room. We had other family members staying at the hotel so we took the room and hoped for the best. We arrived to check in and the smell of... More

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Pittsburgh, Pennsylvania
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 8 August 2011

Save your money and stay somewhere else. The Extended Stay America in Allentown, PA is a complete waste...run down mess, ants, and roaches in the rooms...plus, there are gang members that frequent the place, and hookers that will knock on doors at hours of the night. If you haven't done so already, please cancel your reservations. Just tryin to save... More

Was this review helpful? Yes 1
Days Hotel Allentown/Bethlehem Airport
Great value on a similar hotel
Allentown, PA
3.5 of 5 stars 111 Reviews
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Additional Information about Extended Stay America - Allentown - Bethlehem

Also Known As:
Extended Stay Bethlehem
Bethlehem Extended Stay
Address: 3050 Schoenersville Road, Bethlehem, PA 18017
Region: United States > Pennsylvania > Bethlehem
Amenities:
Free High-Speed Internet Free Parking Kitchenette Wheelchair access
Hotel Style:
Ranked #1 of 1 Speciality lodging in Bethlehem
Price Range: £
Hotel Class:2.5 star (2.5*)
Reservation Options:
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Extended Stay America - Allentown - Bethlehem
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