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Chestnut Hill Hotel


8229 Germantown Avenue, Philadelphia, PA 19118
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Reviews you can trust

65% Recommend
4.0 of 5 stars 24 reviews
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By trip type
All (24)
[ Date ] [ Rating ]
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5 of 5 stars
design01
9 Nov 2009 | Trip type: Couples

We arrived to this charming Hotel after a long drive and were greeted by a warm and hospitable staff. Our room was spacious, clean and quiet and just what we were looking for--perfect for our romantic weekend getaway. The next morning we met Anthony, the General Manager who made every effort to make sure we had an enjoyable stay. His... more

Management response from
Anthony Venuto, General Manager

Thank you for taking the time to post a review about your recent stay and all over positive experience at the Chestnut Hill Hotel Philadelphia. I am pleased to hear our staff anticipated your needs upon your arrival and you found them to be friendly throughout your entire stay. I have to admit that our location and accommodations are spacious,...

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5 of 5 stars
Va
29 Oct 2009 | Trip type: Business

Staff at this hotel bend over backwards to help in any way they can. My umbrella was in my car and the desk attendant offered to go get me an umbrella. This is my third stay at this location and it's super. more

Management response from
Anthony Venuto, General Manager

Thank you for taking the time to post a review about your recent stay and all over positive experience at the Chestnut Hill Hotel Philadelphia. I am pleased to hear our staff anticipated your needs upon your arrival and you found them to be friendly throughout your entire stay. I have to admit that our location and accommodations are spacious,...

Save Review
4 of 5 stars
Rhode Island
22 Oct 2009 | Trip type: Business, Solo travel

In the charming village of Chestnut Hill there is a small hotel that makes you feel right at home. No snobby airs here, no door man to tip, just friendly helpful people who seem to care about your well-being. But no room service either, although there is a breakfast spread in the public room off the lobby every morning, with... more

Management response from
Anthony Venuto, General Manager

Thank you for taking the time to post a review about your recent stay and all over positive experience at the Chestnut Hill Hotel Philadelphia. I am pleased to hear our staff anticipated your needs upon your arrival and you found them to be friendly throughout your entire stay. I have to admit that our location and accommodations are spacious,...

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5 of 5 stars
dublin
28 Sep 2009 | Trip type: Solo travel

I truly enjoyed my stay at the Chestnut Hill Hotel. It was very clean and absolutely charming. It is close to shopping and restaurants. I completely enjoyed my time at the hotel. more

Management response from
Anthony Venuto, General Manager

Thank you for taking the time to post a review about your recent stay and all over positive experience at the Chestnut Hill Hotel Philadelphia. I am pleased to hear our staff anticipated your needs upon your arrival and you found them to be friendly throughout your entire stay. I have to admit that our location and accommodations are spacious,...

Save Review
4 of 5 stars
Western PA
8 Sep 2009 | Trip type: Business

I stayed at this location during a recent business trip - September 2nd & 3rd. You never know what to expect at a non-franchised location. However, the reviews were positive and I was not disappointed. From the minute I pulled up and checked in, I was happy with the hotel and location. Small Hotel with charm and history dating back... more

Management response from
Anthony Venuto, General Manager

Thank you for taking the time to post a review about your recent stay and all over positive experience at the Chestnut Hill Hotel Philadelphia. I am pleased to hear our staff anticipated your needs upon your arrival and you found them to be friendly throughout your entire stay. I have to admit that our location and accommodations are spacious,...

Save Review
4 of 5 stars
Los Angeles, CA
7 Sep 2009 | Trip type: Couples

We surprised our freshmen son by flying in to see him unannounced. This hotel is the closest to Chestnut Hill College, so we thought we would give it a try. Despite the other reviews on this website,we found it to be charming and accomodating. The night manager was very pleasant, our room was clean, ready and well equipped and we... more

Management response from
Anthony Venuto, General Manager

Thank you for taking the time to post a review about your recent stay and all over positive experience at the Chestnut Hill Hotel Philadelphia. I am pleased to hear our staff anticipated your needs upon your arrival and you found them to be friendly throughout your entire stay. I have to admit that our location and accommodations are spacious,...

Save Review
1 of 5 stars
Philadelphia
23 Mar 2009 | Trip type: Couples

When I arrived at the hotel (on time) my suite was not ready - but the thing is - it HAD to be ready because I needed to use the suite to prepare for my wedding. (I booked the room for my wedding day and night) The delay caused me to be late and my mother to be late for... more

Management response from
Anthony Venuto, General Manager

Thank you for taking the time to post a review about your recent stay at the Chestnut Hill Hotel Philadelphia. I sorry to hear that the Chestnut Hill Hotel did not meet your expectations. We are delighted to let you know that we have a new General Manager with years of experience and we have started an extnesive renovations program....

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1 of 5 stars
Philippines
13 Oct 2008 | Trip type: Family

This August was our second stay at this hotel and we our stay was for emergency purposes since my daughter was hospitalized in a nearby hospital and we had to travel from New York to Philadelphia and arrived there past midnight. Being the closest hotel, we tried to get a room upon arrival. I humbly asked for a discount since... more

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4 of 5 stars
London
16 Aug 2008 | Trip type: Business, Solo travel

All in the expectations, isn't it? I came in from London and, not wishing to continue my journey into Pennsylvania immediately, chose this non-chain small hotel in a part of Philadelphia of which I knew only a little. My room, third storey -- fourth floor America -- overlooked Germantown Avenue but was adequately quiet. It was large and furnished with... more

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1 of 5 stars
Boston
11 Jul 2008 | Trip type: Couples

While the location is terrific and the shabbiness has already been reported, what most astounded us was the difficulty of just staying here, and the lack of anyone to appeal to for assistance. One checks in at the bar below the hotel, where no one knows anything except to give you the key. No one is responsible. If you have... more

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Chestnut Hill Hotel Also Known As

  • Chestnut Hill Philadelphia
  • Chestnut Hill Hotel Philadelphia
  • Hotel Chestnut Hill
Address: 8229 Germantown Avenue, Philadelphia, PA 19118