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Sheraton Philadelphia University City Hotel


Hotel class 3.5 of 5
36th & Chestnut Streets, Philadelphia, PA 19104
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Reviews you can trust

70% Recommend
3.5 of 5 stars 91 reviews
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By trip type
All (91)
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4 of 5 stars
shawnee, MI
7 Nov 2009 | Trip type: Business, Solo travel New

Hotel had some nice amenities with a 24 hour workout gym adn computer in the room.There was free wi-fi in the room, but it was extremely slow. It worked better in the lobby.Lobby restaurant was closed. Hotle is getting a new one. Good selection of restaurants in the area and can walk to them. Did not get to go inot... more

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3 of 5 stars
Madbury, New Hampshire
4 Nov 2009 | Trip type: Couples New

this is a good basic hotel. I really liked the computer with wifi in the room. It was not the most luxurious of places, but my room was not dirty like other reviewers. The front desk staff was extremely polite. I didn't go to the restaurant, fitness room or pool or use room service. more

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3 of 5 stars
Ann Arbor, MI
16 Oct 2009 | Trip type: Business, Solo travel

I traveled to Philly to visit the Upenn Dental School. The hotel was within walking distance to Upenn central campus. The cabs are also available right outside the main lobby. The room was old but relatively clean. The bathroom was outdated with stains on the sinks and toilet that looked pretty gross. The chek in was easy and the service... more

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5 of 5 stars
Houston, Texas
28 Sep 2009 | Trip type: Couples

This hotel is updated and offers a great location. The bus system is easy to figure out and you can get downtown for $2. There is always a TAXI outside. Do not stay here is you expect a bellman or a good restaurant. Do stay here if you want a no frills nice place to stay. I noticed that many... more

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2 of 5 stars
PA
21 Sep 2009 | Trip type: Couples

So our experience could have been worse - but I really am dissapointed in our stay. My husband and I are one of those people who don't expect alot...just a clean room and nice appointments. Our room was so gross. The floor was dirty. Hair in the shower. Mold in the shower! It looks like things are rusting everywhere in... more

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5 of 5 stars
Hamden, CT
9 Sep 2009 | Trip type: Family

I traveled from CT to Philadelphia with my little one and my younger sister to visit the zoo and Jersey Aqaurium. Your hotel was with us through the entire process from making arrangements over the phone to reserve our suite to getting tickets to the Zoo. The hotel was very easy to get to from the main highway, clean upon... more

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1 of 5 stars
california
8 Sep 2009 | Trip type: Business, Solo travel

I must have had really bad luck the 3 days that I stayed here. I have never written a review before, but found that I must express my experiences at this property. First, the good: the restaurant food (although a bit pricey), free internet with a computer in the room and the cool location on Penn's campus. It was a... more

Management response from
HotelManagerMJ, Owner Representative

We truly apologize for the unsatisfactory stay that you experienced. This is not indicative of our service or hotel and we would love for you to contact us directly so that we may address these issues with you. We are excited about opening a new restaurant concept this fall and hope that you will come back to give us another...

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5 of 5 stars
ct
8 Sep 2009 | Trip type: Family

regular room w/king bed not big enough to accomodate my son's wheelchiar so we upgraded to a jr. suite-it was huge, 2 large rooms separated by a hallway/entry foyer. very comfortable bed, very accomodating in the upgrade process. easy parking and access to club room w/snacks and drinks. very nice recently remodeled bathroom.computer in room for free. more

Management response from
HotelManagerMJ, Owner Representative

Thank you for taking the time to share your experience with us! We hope to see you and your family back soon!

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5 of 5 stars
CT
8 Sep 2009 | Trip type: Business, Solo travel

I could not imagine a better place to stay for business or pleasure. If travel brings me back to Philadelphia, this would be my hotel of choice! more

Management response from
HotelManagerMJ, Owner Representative

We hope to welcome you back soon! Thank you for posting your comments.

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4 of 5 stars
Virginia
28 Jun 2009 | Trip type: Friends getaway

From the moment I was greeted my stay at the Sheraton Philadelphia in University City just got better and better. It was a quick check-in, extremely polite, and helpful. They knew recommendations for food/entertainment in the surrounding area and city—and they we’re dead on with their recommendations! Rooms we’re absolutely fabulous—I mean free internet and desktop computers… it doesn’t get... more

Management response from
HotelManagerMJ, Owner Rep

Thank you for taking the time to share your memorable experience! We value all of our guests and always want to hear how they enjoyed their stay. We hope to welcome you back soon! Deanna Gonzalez

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Sheraton Philadelphia University City Hotel Also Known As

  • Sheraton Philadelphia University City Resort
  • Sheraton Philadelphia
  • Philadelphia Sheraton
Address: 36th & Chestnut Streets, Philadelphia, PA 19104