I decided to stay here because of the spectacular views that I saw online from the higher floors. I paid for my room in full 3 weeks in advance so I could get the best rate. I called to request a stay on a higher floor and as soon as she took my name to put in my request I... More

Wonderful experience made possible by entire staff from the time the doorman assists in getting your luggage to the time you leave, every employee greets you and offers assistance. Darrel from meeting services gave me his cell # so if we needed any last minute changes in a meeting room, etc. he would be available for assistance. That is service... More

I stayed here 2 years ago and it was the worst hotel experience I've had in Philadelphia. I come to Philly a few times a year and go wherever Priceline decides to put me. Last time my room was so filthy I requested a room that was slightly better. This time although the room isn't clean it is passable. A... More

The beds are plush and comfy. The bathroom is regular. The carpet in our room was a bit dingy but overall it was a spacious room. I called down to the front desk a few times with questions and each time the person was friendly and helpful. The pool area on the other definitley needs to be updated. It looks... More

I have been to this Sheraton before in years past and It was a hotel, didn't really think anything good or bad about it. Well my husband and I recently had to make a trip back to Philly and booked at the 17th st Sheraton again because of our familiarity with its location. Ill tell you what though I was... More

Ugh I returned from the Sheraton Philadelphia Downtown Hotel exhausted. The night that I stayed, Teenagers were partying till all hours of the night. I called the front desk about 4 times. Finally security came up to tell the teens to quiet down...but as soon as he left they were back to there screaming and laughing. I didn't get any... More

this was almost the perfect hotel; great value, excellent location, nice restaurants, excellent rooms, etc. You can easily walk to center city as well as museums like the Art Museum and, like another reviewer I found the concierge staff unusually helpful; they would come out from behind their stands and ask if they could assist sometimes. and like another reviewer... More

I never write reviews but I feel I must. The hotel is great. Very clean, staff is great. The best part of my stay was the concierge. They are great. The best was Mary Mastrobuoni. Hands down she is the best. Any question I asked she had an answer. As far as the directions to get any where in the... More

I have stayed at this property more than 10 times over the past 10 years, which takes us back to before it was a Sheraton. I understand it has gone through changes in ownership over the past decade. The current management has done a lot to upgrade the property and improve service. The rooms are better maintained, some appear to... More