Our family of four just spent a 3 day weekend in Philadelphia and stayed at the Ritz. We had a good visit and thought that the hotel was very nice for the price ($180/night). It's not on the same level as resort-type Ritz Carltons, but it generally met my expectations for a Ritz Carlton located in a downtown area. (It's... more

I stay at this hotel on regular basis and love the comfortable rooms and great bathrooms and the convenient location. The new lobby decor, however, doesn't do it for me. more

This is a far cry from the Ritz Hotels I have stayed in previous to today. The entire hotel needs to be gutted and renovated. The sexy hotel foyer is about as nice as it gets. The spa reminds me of a JC Penny hair salon. Yes there is a 2 tub salon in there. Something is wrong when you... more

This hotel should not be in the Ritz Carlton system. I have stayed in Ritz properties all over the world and this is the worst I have ever seen. The rooms are small and poorly furnished. The carpets are cheap and worn, the furniture is nicer in a Motel 6 than in the Philadelphia Ritz . Windows are not double... more

I recently stayed for a Business Trip. Location was great, room attractive and very clean, and the staff was very helpful. The only negative was a non-working plug which I used to charge my cell and computer overnight - and found out early AM that the outlet wasn't working correctly. The building is interesting (old bank) and well designed. more

The lobby is beautiful, and the rooms are nice, but very small. I had never stayed at a Ritz-Carlton before, and thought they were supposed to be incredibly nice, but this hotel was about as good as a Marriott (and it was the same price as the Philly Marriott too). It was nice enough, but not amazing or anything. My... more

This hotel is housed in an impressive old bank building, but it has been renovated and decorated in a way that makes it appear modern and cool in the lobby and casual and refined in the guest rooms. We stayed in a superior room which was decent size, but not as large as you would find in a new Ritz... more

Generally a very positive experience, but noted a few areas for improvement. The hotel is in a restored Beaux-Arts bank building. The reception/lounge/restaurant are in the great domed banking hall - a spectacular space. Check-in process was superb - person was incredibly friendly & helpful. She upgraded me, walked me to the elevator & remembered my name the next day.... more

First, great location and beautiful building. Staff assistance at the curb was prompt, but there was no doorman. The lobby is an architectural gem with odd nouveau riche decor. Young man at the check in desk was clearly inexperienced, unaccomodating and was raised to be disrespectful to two men checking in and requesting a king size bed. My Amex package... more