Selected for its downtown location the hotel was convenient for me as close to my meetings. The interior is relatively worn down / old and this also shows on the floors and in the rooms, so I do think the hotel needs to invest. But the room is functional, bed was good and restaurant (dinner and breakfast) were good as...
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Small, clean room. Valet was expensive. walking distance to museums
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Thank you for your comments regarding your recent stay with us. When you have the opportunity to visit our lovely city again, please ask our front desk agents about parking lots that are in walking distance to our hotel. It was our pleasure to serve you.
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Central location which made it a joy to explore this beautiful city. The staff were friendly and helpful. The rooms were of high standard and very comfortable. The only downside is cost of parking - only valet parking available right at the hotel. Need to advise the car park attendant at least 30 minutes in advance as it was extremely...
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Our centrally located hotel is one of the top reasons guests love our hotel. Our eclectic neighborhood beckons! We’re within walking distance to the Liberty Bell, quaint coffee shops and award winning restaurants. Here’s a savvy tip: please check with our concierge or front desk agents when seeking alternative parking locations and rates.
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Stayed here for 6 nights. Hotel is getting a little dated. It is in a good location right downtown.Plenty of food within a few blocks (local, no chains). rooms were clean and maintained. TV was old Tube style. Bed was med soft/firm. bathroom was clean with good hot water. No problems
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We’re excited to learn you explored our neighborhood during your extended stay with us. We agree -- our hotel is centrally located within walking distance of many upscale restaurants and savory eating spots. In addition, one of the best places for delicious coffee and over-stuffed sandwiches is Cafe Express located in our lobby. Next time you’re in Philly--give them a...
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The hotel is perfectly located in downtown Philadelphia, rooms are REALLY spacious, fully equipped, staff is absolutely kind gentle and always ready to help in any way.
Maybe it should be time to renovate a little bit but sill keeping a high level.
Car park is available in the same building and is only valet parking and unfortunately quite expensive...
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Thank you for taking the time to write your review. We are absolutely delighted that you enjoyed your stay with us. We are proud of our reputation for outstanding personal service and equally proud of our employees. Next time you’re in the Philadelphia area, come visit us. We welcome the opportunity to greet you again at the Crowne Plaza Philadelphia...
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It was so nice to stay at a hotel where the front desk staff actually knew directions and made recommendations for places to go in the neighborhood. The staff was always really helpful, the room was perfect - and so quiet, I couldn't believe I was in downtown Philadelphia. I ordered room service and it was there fast and hot....
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I've stayed at lot's of Crown Plaza's around the world and I must say that this one is feeling tired. It definitely needs a refresh.
It's a standard US business hotel but my bathroom was tiny. Also for the price that you pay you would at least think that you would get some quality goodies in your room.
It's well...
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We appreciate your comments. As you stated, our location makes us a top pick and we’re pleased that the guest service of our hotel exceeded your expectations. In fact, we pride ourselves on being a “well maintained and spotlessly clean” hotel. We take our guest feedback seriously and will ensure we address your concerns immediately. We hope this experience was...
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If I were you, I would not choose the Crowne Plaza Philadelphia Center City for your next stay. I traveled to Philly for a wedding Columbus Day Weekend 2011. Since I was there for a wedding, I had some of my nicer clothes with me. The day after the wedding, we returned to the room after being out all day...
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We truly understand why you feel the way you do and apologize that we weren’t able to resolve this issue to your satisfaction. We pride ourselves on providing a secure and safe environment for our guests and in taking precautions to avoid such incidents. We will continue to improve upon our operations through such experiences to avoid further occurrences.
Robert...
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I was in Philly this past weekend and stayed at the Crowne Plaza. I found the hotel to be very nice. We were on a high floor. Although it could have used a little updating, the room was clean. The windows must be extra thick as I did not hear any street noise. I especially liked the location, which is...
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Hello and thank you for your review regarding your most recent stay.
It was great to hear you had the opportunity to explore our wonderful fun neighborhood.
We would like to apologize for your experience within the Elephant & Castle Restaurant and will make necessary changes to avoid them from reoccurring. Our hotel prides itself on exceeding expectations and we...
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Stayed here for a week while attending training in Philly. I can see no reason to stay anyplace else next time I come to Philly. Here's the deal:
- Very friendly staff
- Nicely appointed rooms. Very clean. With Coffee Maker. Flat-screen TV.
- Comfortable beds
- Great internet connection
- Very nice bar and restaurant
- Convenient to lots...
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