We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox. Mac: Safari.
All 84 Philadelphia hotels »

Hilton Philadelphia City Avenue

3.0 of 5
4200 City Avenue, Philadelphia, PA 19131
Hotel amenities
Ranked #53 of 84 hotels in Philadelphia
3.5 of 5 stars 102 Reviews
Show the lowest price for this hotel*
Show Prices
*from our partners
Write a Review

102 reviews from our community

What travellers say about this hotel
  • Very clean(4)
  • Front desk staff(3)
  • Valet parking(3)
Traveller rating
    23
    29
    16
    15
    19
Only show reviews for Family (25) | Couples (11) | Business (46)
Date Rating
DCtraveler0009
Washington, DC
Contributor
15 reviews
14 helpful votes
3 of 5 stars Reviewed 8 February 2012
1
person found this review helpful

I've stayed here two times over the past year. Service is excellent and the rooms are standard Hilton. The location is great if you have appointments outside the city. Valet parking, while not required, is probably what you'll need to use, so plan for that. The gym is standard, but in good working order and clean. Wifi worked great, and... More

Was this review helpful? Yes
HWSPHILADELPHIA, General Manager at Hilton Philadelphia City Avenue, responded to this review
10 February 2012

Thank you for posting your review, we appreciate the feedback. We hope to have the opportunity to serve you again in the near future. More

LFA
Scranton, PA, USA
Senior Contributor
42 reviews
46 helpful votes
4 of 5 stars Reviewed 8 February 2012
1
person found this review helpful

The hotel was fine in virtually all respects. The weekend pricing on the executive floor was more than reasonable, and the executive lounge was well staffed and furnished. Breadfast served there was excellent. Check-in and check-out were fast, friendly and accurate. A very welcoming experience. If there is a negative it's that a first time guest can find it confusing... More

Was this review helpful? Yes
HWSPHILADELPHIA, General Manager at Hilton Philadelphia City Avenue, responded to this review
10 February 2012

Thank you for taking the time to share your feedback, it is sincerely appreciated. We hope to have the opportunity to welcome you back to the Hilton soon. More

War F
New York City, New York
1 review
2 of 5 stars Reviewed 2 February 2012

Had some bad experiences. 1. Guys. You should not lie. I am a gold member and I requested a space-available upgrade to exec floor. The first employee I met told me that the night is full book, so it cannot be done. Because I did not think it was busy time of the month and week, I requested again to... More

Was this review helpful? Yes
HWSPHILADELPHIA, General Manager at Hilton Philadelphia City Avenue, responded to this review
6 February 2012

Thank you for taking the time to share your feedback. I apologize that you were not satisfied with your overall experience, and I will be sending you a private message to further assist you. We hope to have the opportunity to serve you again soon. More

Travellers are raving about these Philadelphia hotels

Hyatt Regency Philadelphia at Penn\
3.5 of 5 stars
Show Prices ABS:HotelCheckRates-d96711?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_RavingAboutButton
Four Seasons Hotel Philadelphia
4.5 of 5 stars
Show Prices ABS:HotelCheckRates-d112124?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_RavingAboutButton
Radisson Plaza-Warwick Hotel Philadelphia
4 of 5 stars
Show Prices ABS:HotelCheckRates-d96737?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_RavingAboutButton
Ritz-Carlton Philadelphia
4 of 5 stars
Show Prices ABS:HotelCheckRates-d122332?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_RavingAboutButton
AKA Rittenhouse Square
4.5 of 5 stars
Show Prices ABS:HotelCheckRates-d662409?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_RavingAboutButton
Jordan P
Mesa, Arizona
1 review
1 helpful vote
1 of 5 stars Reviewed 21 January 2012
1
person found this review helpful

Hilton website advertised free wired internet. Even after showing them this, I was notified by a snobbish front desk staff that no such thing existed, and I'd have to pay $10/night for wireless. Rooms were terrible. Sure your lamps look fancy, but you don't even have a fridge or microwave. No complementary breakfast, no free airport shuttle, $15/night for a... More

Was this review helpful? Yes
HWSPHILADELPHIA, General Manager at Hilton Philadelphia City Avenue, responded to this review
24 January 2012

Thank you for taking the time to share your feedback. Please accept my sincerest apologies if you were mislead in any way regarding the amenities offered here at the Hilton Philadelphia. I took some time to review our website content and was able to verify that all content is correct. The items you have questioned are correcty advertised so as... More

DCTerry
Washington DC, District of Columbia
Top Contributor
50 reviews
28 helpful votes
4 of 5 stars Reviewed 17 January 2012

Stayed at this Hilton recently for work and I would say that it's a very solid place. Room was clean, bright and comfortable. Check in and check out were both very easy and the staff was all very eager to help in any way they could. More

Was this review helpful? Yes
HWSPHILADELPHIA, General Manager at Hilton Philadelphia City Avenue, responded to this review
18 January 2012

Thank you for taking the time to share your feedback. We are glad that you enjoyed your experience and hope to welcome you back to the Hilton soon! More

RedPooch
Stamford, Connecticut
Senior Reviewer
10 reviews
4 helpful votes
4 of 5 stars Reviewed 15 January 2012

Spent one weekday night on a business trip. Hotel met my expectations for a Hilton hotel. Dinner at Delmonico's restaurant in the hotel was excellent. Only complaint/recommendation is the parking costs $5 in an outdoor lot and is a 100 yard or so walk from hotel. Valet parking is $10, next time I'll pay the extra $5. More

Was this review helpful? Yes
HWSPHILADELPHIA, General Manager at Hilton Philadelphia City Avenue, responded to this review
17 January 2012

Thank you for taking the time to share your feedback. I'm glad you enjoyed your experience and we hope to serve you again soon. More

Jazz_and_cocktails
Purchase, New York
Senior Contributor
31 reviews
40 helpful votes
3 of 5 stars Reviewed 11 December 2011
4
people found this review helpful

We stayed here for a campus visit to Haverford College. The hotel is located in the City Line business shopping district, about twenty minutes northwest of downtown. The hotel would be perfect for a business traveler who had multiple stops - it's also convenient to the Main Line, Chestnut Hill, Manayunk, etc. but if you're here to see the Art... More

Was this review helpful? Yes
HWSPHILADELPHIA, General Manager at Hilton Philadelphia City Avenue, responded to this review
17 January 2012

Thank you for your feedback, it is very much appreciated. We sincerely hope to have the opportunity to welcome you back to the Hilton soon! More

Chris1stVA
Northern VA
Top Contributor
56 reviews
24 helpful votes
4 of 5 stars Reviewed 30 November 2011

Clean, comfortable stay that wasn't super expensive. Make no mistake, this isn't for the budget traveller, but if you travel for business and need to be located near downtown Philly, and have business in the suburbs as I did, the location is great. Room was a good size, quality bed and great water pressure in the shower. Staff was curteous... More

Was this review helpful? Yes
HWSPHILADELPHIA, General Manager at Hilton Philadelphia City Avenue, responded to this review
6 December 2011

Thank you for the positive feedback, I'm glad that you enjoyed your experience. We hope to welcome you back to the Hilton soon! More

Mark L
Toronto, Canada
1 review
4 helpful votes
2 of 5 stars Reviewed 28 November 2011
4
people found this review helpful

Stayed for 2 nights over the Thanksgiving weekend. No end to little annoyances; no cot as promised for our 9 year old to sleep on - had to settle for blankets on the floor, foul smell in the room, broken light fixture over bathroom sink, no toilet paper or tissue in room. Front desk staff was helpful in resolving miscues... More

Was this review helpful? Yes
HWSPHILADELPHIA, General Manager at Hilton Philadelphia City Avenue, responded to this review
30 November 2011

Thank you for sharing your feedback. I am very sorry that we were unable to provide the quality accommodations that Hilton is known for. I will be sending you a private message to further assist you. We hope to have the opportunity to serve you again soon. More

Merzin K
Seattle, Washington
1 review
5 helpful votes
1 of 5 stars Reviewed 22 November 2011
5
people found this review helpful

The room was OK but customer service was horrible. Catherine Stafford - front desk manager was extremely rude and unprofessional during our stay. We had a wedding set at the hotel and the bridal party along with family members, were staying at the hotel for two nights. The hotel was given a list of names along with room types that... More

Was this review helpful? Yes
HWSPHILADELPHIA, General Manager at Hilton Philadelphia City Avenue, responded to this review
25 November 2011

Thank you for taking the time to share your feedback. After reviewing the circumstances surrounding your experience, I was able to determine that the rooming list submitted to the hotel noted a King size bed for your accommodations. Upon check in, unfortunately we were sold out of rooms with 2 beds and were therefore unable to honor your room type... More

Travellers who viewed Hilton Philadelphia City Avenue also viewed

Crowne Plaza Philadelphia West
3.5 of 5 stars 155 Reviews
Philadelphia, PA
Show Prices ABS:HotelCheckRates-d96698?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed
Homewood Suites Philadelphia -  City Ave
3.5 of 5 stars 65 Reviews
Philadelphia, PA
Show Prices ABS:HotelCheckRates-d483277?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed
Hilton Inn at Penn
4.5 of 5 stars 154 Reviews
Philadelphia, PA
Show Prices ABS:HotelCheckRates-d224280?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed
View all 84 hotels in Philadelphia, ranked by popularity »

Been to Hilton Philadelphia City Avenue? Share your experiences!

Write a Review Add Photos Add Videos

Hilton Philadelphia City Avenue Also Known As

  • Hilton Hotel Philadelphia
  • Hilton Philadelphia
  • Philadelphia Hilton
Address: 4200 City Avenue, Philadelphia, PA 19131

Is Hilton Philadelphia City Avenue your business?

  • Manage your listing
Hilton Philadelphia City Avenue
Show the lowest price for this hotel* (from our partners)
Show Prices