The hotel was fine in virtually all respects. The weekend pricing on the executive floor was more than reasonable, and the executive lounge was well staffed and furnished. Breadfast served there was excellent. Check-in and check-out were fast, friendly and accurate. A very welcoming experience. If there is a negative it's that a first time guest can find it confusing... More

Had some bad experiences. 1. Guys. You should not lie. I am a gold member and I requested a space-available upgrade to exec floor. The first employee I met told me that the night is full book, so it cannot be done. Because I did not think it was busy time of the month and week, I requested again to... More

Hilton website advertised free wired internet. Even after showing them this, I was notified by a snobbish front desk staff that no such thing existed, and I'd have to pay $10/night for wireless. Rooms were terrible. Sure your lamps look fancy, but you don't even have a fridge or microwave. No complementary breakfast, no free airport shuttle, $15/night for a... More

Stayed at this Hilton recently for work and I would say that it's a very solid place. Room was clean, bright and comfortable. Check in and check out were both very easy and the staff was all very eager to help in any way they could. More

Spent one weekday night on a business trip. Hotel met my expectations for a Hilton hotel. Dinner at Delmonico's restaurant in the hotel was excellent. Only complaint/recommendation is the parking costs $5 in an outdoor lot and is a 100 yard or so walk from hotel. Valet parking is $10, next time I'll pay the extra $5. More

We stayed here for a campus visit to Haverford College. The hotel is located in the City Line business shopping district, about twenty minutes northwest of downtown. The hotel would be perfect for a business traveler who had multiple stops - it's also convenient to the Main Line, Chestnut Hill, Manayunk, etc. but if you're here to see the Art... More

Clean, comfortable stay that wasn't super expensive. Make no mistake, this isn't for the budget traveller, but if you travel for business and need to be located near downtown Philly, and have business in the suburbs as I did, the location is great. Room was a good size, quality bed and great water pressure in the shower. Staff was curteous... More

Stayed for 2 nights over the Thanksgiving weekend. No end to little annoyances; no cot as promised for our 9 year old to sleep on - had to settle for blankets on the floor, foul smell in the room, broken light fixture over bathroom sink, no toilet paper or tissue in room. Front desk staff was helpful in resolving miscues... More

The room was OK but customer service was horrible. Catherine Stafford - front desk manager was extremely rude and unprofessional during our stay. We had a wedding set at the hotel and the bridal party along with family members, were staying at the hotel for two nights. The hotel was given a list of names along with room types that... More