We chose this hotel for price and location. It is walking distance to the Art and Rodin museums, an organic market and Wawa. The parking is free. Breakfast is not included but there are a restaurant and bar on site. The hotel is basic/standard, nothing special. If you are willing to risk it, pick up a coupon book at a...
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Thank you very much for the time to write a review of you rmost recent stay with us. We appreciate your favorable review of our hotel and noting our great location and good value for the money paid. We do believe we offer clean and confortable rooms at a very affordable price including on site free parking.
Thanks again for...
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Located close to city and all city attraction, needs some more cleanliness and comfortable bed. Less money to stay and poor service for same. little dark hallways, I will never stay hotel again. there is nothing more to say about place.
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We thank you for the time you took to write a review on your most recent stay. I have shared your comments with our Team and we are sorry we did not meet your expectations. I am not sure what cleanliness concerns you had as we do strive to maintain a clean hotel exceeding Best Western high Standards. Also, Our...
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Positive: Location. Near the Art Museum, supermarkets, bus lines and Fairmount Park.
Negative: We have a leak on our room at night. The hotel would use some restoration.
Only recommendable if you are in a tight budget or you are staying overnight. Otherwise there are better options.
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thank you for your recent review and comments. We do appreciate the nice comments on our good value and great location in the Parkway/Museum area of Center City Philadelphia. I am not sure what happened that you had some leak in your room. We certainly do have a maintainance department and I only had hoped you provided us the opportunity...
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I was adamant that I was going to write to Best Western upon return to the UK about this terrible hotel. I have never felt like this after a hotel stay before (and there have been many)
In short, I can't be bothered so i'll just share my pics here!!
It wasn't very cheap, it's dated, dirty, the staff are...
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Thank you for taking the time to advise us of your recent visit. We are sorry your stay was not as you had expected. We do regret that you did not provide us with any feedback during your stay. Our Management team is always available to address any guest need or concerns when you are in our hotel so corrective...
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I recently stayed here after my reservations in a downtown hotel were mixed up and I was without a room on a business trip during a large conference. This was my only choice for places with availability at the last minute, and I can see why.
Check-in was mixed up as the person taking the phone reservation didn't share the...
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We appreciate your recent review of your most recent stay at our Hotel. After reading your comments , we apologize for not meeting your expectations. I am not sure why you had power
problems at our Hotel as well as the other issues you mentioned. Our Management team is on duty at all times and we strive to address any...
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I was a little disappointed with some aspects of the hotel. It was close to major attractions with free parking and for the price, a better deal then other downtown hotels. However, the hotel really shows signs of its age. The hallways look like a renovated basement and the rooms look old judging from the appearance of the walls, doors,...
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Thank you for taking your time to write a review and sharing your comments on your most recent stay. We do appreciate your nice remarks on our great location and free parking and the value for your money we provide. I have also shared some of your concerns on the room with our managment team to address the problems you...
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I read some reviews here about this place and was skeptical. I have to tell you, the place was great. I think some reviewers listed here want the world but don’t want to pay for it. This is a value hotel; location costs, parking cost in a major city…..if you want to pay $300 and for parking….go to Penn Sq....
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thank you for taking your time to write a review of your most recent stay. We do provide value for our accomadations and we appreciate your kind comments about our Hotel, cleanliness and friendly staff. We do try each and every day to welcome our guests and provide a nice room with all the amenities as you mentioned. It is...
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My husband and I stayed at this Best Western while we were in Philadelphia for the Rock 'n Roll Half Marathon this past September. We are young, very easygoing travelers and have stayed in many hotels, some beautiful and some not-so-great. Out of all the hotels we have ever stayed in, this Best Western was the absolute worst.
We got...
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Thank you for advising us of your most recent visit to our Hotel which I agree was not very pleasant as You described. I did share your review ( and all reviews ) with our team and we all apologize that we did not meet and exceed your expectations. One of our team members did recall Moving your room on...
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Best Western should take it's name off this property. The rugs were filthy, lighting dim, everything completely run down. The only thing it has going for it is location, but it is still not worth staying here. We went to Philly to see Terror Behind the Walls, and felt like we were staying at the Bates Motel. The staff was...
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We thank you for taking your time to remark about your recent stay with us. We are indeed sorry you did not have a good experience. We do adhere to all Best Western High standards and I am unsure what exactly you encountered that provided such a negative review. We do have a very good location and you mentioned the...
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Inexpensive but very unfriendly front desk!
Clean rooms but very run down, a bit scary.
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We thank you for the taking the time to write your review on your most recent visit with us. We appreciate your kind wordd noting the clean room you received and the value for your money.
However, we are not happy to learn you found our Front desk staff not friendly. I am not sure what prompted you to mention...
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