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Wilshire Grand Hotel


Wilshire Grand Hotel
350 Pleasant Valley Way, West Orange, NJ 07052
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Traveller Reviews

72% Recommend
4.0 of 5 stars 51 reviews
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3 of 5 stars
6 May 2009 | Trip type: Couples
0/1 found this review helpful

The Wilshire Grand is a notch or two above a standard business class hotel and comfortable in many ways, but fails on one important basic -- lighting. I don't need luxury, but in order to be comfortable, I have 3 needs beyond cleanliness: a good bed, a good shower, and decent lighting. Bad lighting cast what I would describe as... more

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5 of 5 stars
Red Bank, NJ
31 Mar 2009 | Trip type: Business, Couples

I recently got married at Nanina's in the Park, and we booked a block of rooms for about 60 guests at the Wilshire Grand. Our experience was wonderful. We worked with Nelsy, who helped to coordinate everything, including our shuttle to and from Nanina's for about 60 guests! Our number one requirement with choosing a hotel was that it had... more

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2 of 5 stars
Jersey city
23 Mar 2009 | Trip type: Business
0/2 found this review helpful

This hotel says it's a luxury hotel & this is not it at all! I don't think that they know the meaning of luxury! The rooms feel like they used to be smoking rooms because when I got up the next morning, my throat was sore. The room was gloomy & the decor is very old! I went for a... more

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5 of 5 stars
phoenix, az
8 Mar 2009 | Trip type: Couples

I used the wilshire grand for the guests at my wedding. From the moment I spoke to Nelsy (I believe she is the sales coordinator) about rooms and reservations I knew this was the hotel for us. We then went in to check it out. Once again nothing but politeness from the moment we walked in. The rooms were extremely... more

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5 of 5 stars
florida
17 Feb 2009 | Trip type: Business

the rooms are beautiful, especially the suites with a jaccuzi and shower with multiple jets on the wall - what an experience. the manager is wonderful and is always looking for ways to improve. you can tell that customer service is a priority. more

Loud Loud
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2 of 5 stars
NY
3 Nov 2008

The hotel looks and feels very nice, and the breakfast was good, but we had the following issues: Walls were paper thin - people were partying up and down the hallways and I barely slept. Also, the wireless Internet was down. Lastly, I requested a 7:15 wakeup call - apparently the hotel forgot about daylight savings because my call came... more

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5 of 5 stars
Rock Hill, NY
21 Oct 2008
0/1 found this review helpful

I stayed in the Bridal Suite the night before and the day of my wedding. It was one of the most amazing stays I have ever had. I worked closely with "Nelsy" the bridal coordinator who is by far an extraordinary woman and an excellent coordinator for any event. She went to such lengths to ensure that my rehearsal dinner... more

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5 of 5 stars
Yardley, Pa
9 Sep 2008 | Trip type: Business, Couples
0/1 found this review helpful

Wonderful First Impressions. An incredibly clean and polished hotel. My wife and I have stayed at the Ritz Carlton in Cancun and Montego Bay because of the chains impeccable facilities and most attentive staff. When we first entered the lobby of the Wilshire Grand we were struck with the incredibly clean and highly polished marble floors, not a scuff anywhere.... more

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5 of 5 stars
west orange new jersey
8 Sep 2008
0/1 found this review helpful

We stayed at the Wilshire Grand the night before and the night of my daughter's wedding. What a fabulous place. They anticipated needs I hadn't even thought of - I asked about getting a Sunday Times and the next thing I knew it was at my door. The staff ws above and beyond accomodating. After the wedding we had a... more

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2 of 5 stars
NJ
31 Jul 2008 | Trip type: Business
1/2 found this review helpful

I am affiliated with an organization that frequently uses the nearby Residence Inn for out-of-state visitors and everyone is always thrilled with their stay. The WG is hit-or-miss and when you are sent to another hotel because they overbooked rooms it is hardly a consolation to be comp'd a room while on business trip. During a recent stay there were... more

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Wilshire Grand Hotel Address

350 Pleasant Valley Way, West Orange, NJ 07052