Jacksonville "proper" is limited in nice hotels, but this is a very nice location and nicer than most Sheratons (SPG property). There's also a little lake behind the property that adds some kind of view from their bar/restaurant. The restaurant is actually very good. It's kind of a bar/restaurant area. Full bar, tends to get a little noisy at night.... More

There are very limited choices for hotels in JAX - so the standards are low. If you don't expect too much then you will not be disappointed. The good - the beds are comfortable and the bar food isn't bad. The bad - thin walls and (very) loud heat / ac units. The workout equipment is minimal and why do... More

I can’t begin to tell you how much I appreciate staying at the Sheraton Jacksonville. After my most recent trip staying at the W Miami Beach, I have a new found love and respect for the entire staff at this hotel. The level of service is far superior to any that I receive staying anywhere else. I’ve stayed over 70... More

If a former college dormitory became a Sheraton, that's this hotel. They've put some polish on the property but they come up lacking in many areas: - Thin walls and noisy corridors - Window unit climate control units that have been converted to thermostat control (a huge annoyance of mine) - Rooms are quite dusty including a layer of dust... More

Was in town visiting my son who is stationed at NS Mayport for the Thanksgiving weekend. Satrted very unusual when I went to check in, there was nobody at the front desk for at least 5 -10 minutes. I was the only person in lbby at 5pm in the afternoon. Then again when I went to report an maintenance item... More

The only full service hotel in this part of Jacksonville and a overall wonderful property. The hotel is 3 years old. Rooms are decent size. The Sheraton bed & pillows are very comfortable. Large work desk in the room. Wifi is fast. Water pressure in the bathroom is excellent. They have a full service restaurant and room service open till... More

My wife is hypersensitive to many chemicals. We have stayed at this hotel previously because of their hyperallergenic reputation. This time my wife reacted to something in the room. The hotel was sold out, so they asked if they could treat the room with a machine to deodorize it. It worked wonders. After cleaning the next day, she reacted again,... More

I would stay here again and recommend it to others. Read the most recent reviews to get an accurate view of this facility. Pros: near highway updated lobby with several computer workstations restaurant nice presentation fitness includes cardio and weights clean heated indoor pool comfortable beds flat screen tv pond for walking around or taking pets around (posted to watch... More

I came to Jacksonville for a training class for work and stayed at the Sheraton because of the name and the closeness to the training class. I knew the hotel was "pet friendly", but usually that means for a fee you can bring your pet. Since I was coming for work, I left my pets at home with my husband.... More