I was very surprised that I received an email from the General Manager Stacy Manthos prior to my arrival. This is just an email seeing if there was anything they can offer me before I arrived at the hotel. Once I at the property I was greeted and helped with a huge smile and even received a welcome letter under... More

hotel was very busy during stay with bus loads of kids, from different sport activities, so a little loud. this hotel did not seem up to quality of other springhills we stayed in. not horrible more just needs updated. just old carpets, bathroom stains ,plus could use new matress etc. pool was nice but not heated, so was not able... More

This is a typical Springhill Suites. The rooms have a nice layout. Front desk employees were nice and quick with check in. The problem I had was after spending time in my room I noticed the bottoms of my white socks were black. The carpet was absolutely filthy. Black dirt traffic patterns through the room. Great management at great hotels... More

We have stayed at this Marriott property several times and enjoy it's convenient location and good value. The hotel is close to Town Center which offers great shopping and dining. The beaches are a short 20 minute drive and Jacksonville's neighborhoods are also an easy commute. Our accommodations were always clean and the breakfast is OK. Above all, the staff... More

This hotel is in need of some upgrades. My room smelled like smoke when I walked in. The bathroom wallpaper was peeling and the overall decor was very dated. I usually stay at Springhill Suites because of their modern decor. I should have looked into this one a little further. I was very unimpressed with the rooms. However, the staff... More

I stay here over thirty nights a year for business travel. Love the location. Restaurants galore. Movie theatre. All in walking distance. Hotel is clean and the staff is very friendly and helpful. Twenty minutes to the beach.

I like staying at the SpringHill Suites for work and vacation. The only issue with an infant is that the rooms are not true suites so there is no door. The breakfast is better than most hotels of this type.

I am sorry to hear the previous 2 reviewers had questionable experiences but all I can say is that we had the very best experience. The staff was great, the property was lovely, and I found everything up to the usual high standards of a Marriott. The only way I noticed there was any age on anything was the last... More

I asked for a room that didnt have any chemical deodorizers used prior to arrival, but the room i walked into smelled horribly of carpet and air deodorizers. Then i was put in another room which at first was fine but then as i walked to bathroom i noticed an overwhelming smell of mold. Staff couldnt locate a air purifier... More