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Red Roof Inn - Southpoint

2.0 of 5
6969 Lenoir Ave E, Jacksonville, FL 32216
Hotel amenities
Red Roof Inn - Southpoint
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17 traveller photos
Ranked #11 of 132 hotels in Jacksonville
4.5 of 5 stars 63 Reviews
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63 reviews from our community

    Trip type
Traveller rating
    30
    22
    9
    2
    0
Date Rating
TREEWACKER
WINNIPEG
Senior Reviewer
10 reviews
25 helpful votes
“nice place”
3 of 5 stars Reviewed 18 February 2012 NEW
1
person found this review helpful

this is a very reasonable place to stay ,price is right ,clean and good location would say again More

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Medusirena
Palm Beach, Florida
Reviewer
5 reviews
3 helpful votes
“Very Good Experience.”
4 of 5 stars Reviewed 16 February 2012 NEW

Let me start off by saying that this Inn is pet friendly, and that I had my dog with me on this trip. They didn't charge a pet fee, which was great. The grounds were fairly clean, the only animal waste I noticed was in the far back along the fence where not so responsible owners allow their dogs to... More

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Josephine Myers, General Manager at Red Roof Inn - Southpoint, responded to this review
17 February 2012

Thank you for your great review. We appreciate that you found time in giving us your feedback. We are happy that you were able to travel with your pet . I will work with my housekeepers to work more in detailing the room. In regards to the beds, I am looking forward to purchase comfortable beds in the near future.... More

PSBChris
Charlotte, North Carolina
Senior Reviewer
10 reviews
19 helpful votes
“Great, clean, and economical stay in Jacksonville.”
4 of 5 stars Reviewed 3 February 2012

I recently visited Jacksonville for a long weekend and decided to stay at this Red Roof. I am a fan of Red Roof Inns, and this one seemed to get steady reviews. Check-in was quick and easy. We had 2 dogs with us, and I am glad they can stay for free. We received a room on the 1st floor... More

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LenoirJacksonville, General Manager at Red Roof Inn - Southpoint, responded to this review
4 February 2012

I would like to thank you for giving us a good review. Our goal is to always excel in customer service and deliver clean and comfortable rooms. The pool is not closed on winter. It was probably locked at the time you were walking yourdog. The time of operation is from 09:00am to 21:00H. We apologize for the slight glitch... More

walbeeck
Atlanta, Georgia
1 review
“A thank you to Red Roof Southpoint ... Jacksonville, FL”
5 of 5 stars Reviewed 1 February 2012

I had to stay twice at is property due to an awful family emergency. Thanks to this hotel and all its staff, it made this tragic event as good as it could be under the circumstances. The housekeeping staff was outstanding, Check-in on both visits was a breeze because very efficient and friendly front desk staff. I can't say enough... More

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LenoirJacksonville, General Manager at Red Roof Inn - Southpoint, responded to this review
3 February 2012

I would like to take this opportunity to thank you for your kind remarks and to assure you that we will continue to deliver excellent customer service and clean rooms. I hope that you feel better in the coming days. We will be looking forward for your next stay. Please email me at jmyers@redroof.com on your next arrival Yours in... More

lundve
Virginia
Contributor
13 reviews
8 helpful votes
“Not sure why it is ranked so high”
3 of 5 stars Reviewed 31 January 2012

While the price and location was good - I thought that the hotel seemed very mediocre. We stopped here on our way south for a cruise. We arrived late and the front desk lady was very nice. We got a first floor room. Upon inspection, it smelled a little musty, the carpet could have been vacuumed better, and there was... More

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LenoirJacksonville, General Manager at Red Roof Inn - Southpoint, responded to this review
1 February 2012

Thank you for your review. We know that there are other hotels in the area and we truly appreciate that you had chosen us. I am so glad that my desk clerk, Kim, had immediately dealt with your concern about your room. We pride ourselves in giving good customer service and if we apologize if we had fallen short in... More

DR A
Jacksonville, Florida
1 review
“Good for a Long Stay”
4 of 5 stars Reviewed 30 January 2012

Check in was a breeze w/ the Front Desk Staff. Rooms (stayed in double & king rooms) were clean & the bed(s) very comfortable. After a long multi-state drive this hotel was wonderful. More

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LenoirJacksonville, General Manager at Red Roof Inn - Southpoint, responded to this review
1 February 2012

Thank you so much for your great review. We pride ourselves in delivering clean rooms and good customer service. Please do not hesitate to email me on your next future arrival. Yours in Hospitality, Josephine Myers General Manager More

Joseph M
West Memphis, Arkansas, United States
1 review
“the best service ever”
5 of 5 stars Reviewed 23 January 2012

This has been the best hotel I have stayed at ever. The nicest staff you could ever meet! More

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frontberner
S.W. Florida
Reviewer
4 reviews
1 helpful vote
“2012 Gator Bowl 3 night stay”
5 of 5 stars Reviewed 3 January 2012
1
person found this review helpful

I reserved 2 non smoking rooms (1-King Superior & 1-two Double Bed). We arrived late in the evening on Friday and were checked in promptly and efficiently by the staff. The staff knew my requests and did their best to fulfill every one of them. The rooms were very clean and fresh. We were in town to watch the Florida... More

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LenoirJacksonville, General Manager at Red Roof Inn - Southpoint, responded to this review
8 January 2012

We are extremely delighted to hear about your positive review. We strive for superior customer service and We appreciate your comments regarding your recent stay at the Jacksonville - Southpoint Red Roof. We always enjoy hearing about the positive experiences our guests have at our hotels. I will make sure to share your comments with the rest of our team.... More

Royal_US_Marine
Baxley, Georgia
1 review
1 helpful vote
“Exceptional Staff and Service”
5 of 5 stars Reviewed 12 December 2011
1
person found this review helpful

This had been our second time at this hotel and after the first time here, we made sure we would come back becuase everyone was so friendly and helpful. When we arrived for the second visit, Josephine the Manager was on duty and she had remembered myself and my family. This means alot since it had been over a year... More

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LenoirJacksonville, Manager at Red Roof Inn - Southpoint, responded to this review
13 December 2011

Thank you for your great response. It was our pleasure to have you and your family again in our inn. Our goal is excellence in customer service and quality of room. We are pleased that we had attained it. My staff and I will look forward in serving you again in the near future. Please email me on your next... More

Gaylynn B
Oscoda, Michigan
Reviewer
3 reviews
1 helpful vote
“Thanksgiving Trip to Jacksonville”
5 of 5 stars Reviewed 4 December 2011
1
person found this review helpful

Great hotel in a convenient location just off the JTB. Very friendly staff. Great room at a great price. Pet friendly and senior discount!! More

Was this review helpful? Yes
LenoirJacksonville, General Manager at Red Roof Inn - Southpoint, responded to this review
15 December 2011

My staff and I would like to thank you for your great response and we look forward in your next visit. Please email me on your next stay . Yours in Hospitality. Josephine Myers General Manager More

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Red Roof Inn - Southpoint Also Known As

  • Red Roof Inn Jacksonville
  • Jacksonville Red Roof Inn
Address: 6969 Lenoir Ave E, Jacksonville, FL 32216

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Red Roof Inn - Southpoint
6969 Lenoir Ave E
Jacksonville, FL 32216
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