I am routinely underwhelmed or disappointed with this one. The location is definitely a draw (and close for my business needs), but the service has never been up to par with other Hampton Inn & Suites I frequent. I'm a Hilton Diamond member, and more often than not get put in rooms that are very noisy (either location or neighbors).... More

The reviews about this place were spot-on. The staff all were so pleasant and uber-helpful. Stayed here for a couple of days while visiting my Coast Guard Son in Jacksonville. It was so nice to spend time with him walking around the center, shopping and eating, without having to drive all over town on this short trip. Room was clean... More

This is truly a remarkable place…beyond any typical hotel. Yes, the location is sublime…just steps away from the best shopping and restaurants in the area. And yes, the rooms are spacious, beautifully-kept, and feature a full kitchen, granite countertops, etc. But here’s why we come back time after time…and why this is the ONLY hotel we ever visit when in... More

Extremely pleasant and friendly staff, from front desk to housekeeping to breakfast attendants. Spotless and comfortable. A full hot breakfast included. I had a junior suite for four nights that was the perfect size, with a full kitchen. High-speed internet included. Parking right outside the front door and shops and restaurants right there. Easy access to the highways. Absolutely nothing... More

This was the host hotel for a soccer tournament. We selected it for the team because it was relatively close to the fields and seemed to be near restaurants. Just how close, we didn't know til we got there. Everything you could want is right down a lovely brick walk. But the hotel is tucked behind Maggioni's so any noise... More

This hotel is located next to the St. John’s shopping area. ALL upscale stores like APPLE, BURBERRY, etc...all top end stores and restaurants. The setting is an “outside mall” and entirely pedestrian. You stroll from store to store and into fine restaurants all outside, not inside. At the end of the day you head back to Homewood Suites...WITHOUT having to... More

My family and I stayed at this award winning hotel on our way down to Disney World stopping to see family in the Jacksonville area. We were pleasantly surprised by the welcoming staff, great breakfasts and evening social hours with snacks, plus an automatic upgrade without even asking for it! More

Our family has stayed in this hotel on four occasions over the past two years. The highlight of the hotel is the quality of the staff. We have always received excellent service and find everyone most accommodating. If one of the kids does not like what is on the menu for dinner, the kitchen has gone out of it's way... More

Located within St. Johns Town Center, so very convenient for shopping and dining (much better than Jacksonville downtown anyway). Nice clean rooms and friendly, helpful staff. More