My wife has stayed here a few times! She loved it and contrary to what the other person said, Brandon was very helpful to her. We'll both be there for the next 4 days and are looking forward to it!
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The hubs & I ran in a 5k (26.2 with Donna) and this hotel offered us a promotional special on the room. Excellent location- we walked to the Prime Osborne Center (race headquarters) and to the Landing. Truthfully, though, if I had paid full price for my room I would have been disappointed. The rooms were dated, not modern, the...
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We are sorry to hear that your recent trip to our property did not meet all of your expectations. Your feedback is appreciated as it allows us to understand where we have room for improvement. We will share your comments about the tub and shower knobs with our engineering team. We hope you will consider a future stay with us....
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I recently spent six nights at the Omni. It was a combination business trip for my traveling companion and sightseeing for me.
The Omni is a nice hotel in a nice location. Most of the staff was attentive as has been reported in lots of reviews. The valets were great at getting the car around. Whenever I called the car...
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Thank you for your recommendation of the Omni Jacksonville and for the constructive feedback. We apologize that your room was not kept up to your standards or our own and we will be sharing your feedback with our Director of Housekeeping. We are thrilled to hear that you were well taken care of by our valet and many of our...
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Omni Jax has large rooms, great amenities, and a great location. I would strongly reccomend this hotel to anyone.
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Thank you for recommending the Omni Jacksonville on TripAdvisor!
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Stayed for business. All around hotel was awesome. Only thing that stinks is the food & beverage prices in the hotel are sky high, and since their is no I mean NO nightlife during the week in downtown Jacksonville you are forced to eat at the hotel. Food was great but alcohol prices were high.
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We are glad you had a fantastic stay at The Omni Jacksonville Hotel. We do our best to remain competitive with our food pricing while also providing the freshest local ingredients. We hope this won't prevent you from staying with us in the future as we would love the opportunity to welcome you back
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I have stayed at this hotel twice now and once at the Omni in Autin Texas. All experiences have been the worst hotel stays ever. The front desk staff, specifically "Brandon", was extremely rude to me and had a horrible attitude. They wouldnt let me check into my room until my business partner arrived because the room was in his...
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We regret to read about your recent stay at our hotel and apologize if you were not provided with a clear explanation of why we were unable to check you into your room. For the safety of our guests, we do require that the person checking in be listed on the reservation as well as provide a valid photo ID....
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It was an older hotel. Smelled a little funny. Staff was very friendly though. And unfortunately it was too chilly to use the rooftop pool.
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Thank you for sharing your feedback on TripAdvisor.
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I stayed at the Omni because we were seeing a play across the street. They really care about their customers and went out of their way to make us feel special. The moment we checked in it was efficient, personable and just great. I would 100% stay here again and recommend it!
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We are thrilled that you were well taken care of by our associates. Thank you for taking the time to write such a positive review and we look forward to your next visit
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It was our first time in this hotel. We chose it because we went on a saturday night to The JAX Symphony Orchestra performance. The location couldn't be better. Only the street to cross to get to the concert hall.
We had chosen to pay a little more for a room with river view. With our room on the 14th...
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Thank you for choosing the Omni Jacksonville for your night out to see the Jacksonville Symphony. We are glad you had a great stay and appreciate all of your comments. It will be our pleasure to welcome you back again soon.
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Though I was confused by the advertising (I thought the Omni was directly on the St. John's river from the appearance of the professional photo), I was not disappointed. What the Omni lacks in views (a room with a "water view" is being able to see a slip of water from between buildings), it makes up for in every other...
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It was a pleasure for us to read how well you were taken care of by our associates. Thank you for your generous compliments and we hope to have you as our guest again soon!
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