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Best Western JTB / Southpoint

4660 Salisbury Rd. Jacksonville, FL 32256
Property Type: Hotel
  • Lodging offering guest rooms, a 24-hour front desk and a variety of services and amenities.
Contemporary design among trees & shrubs, interior access corridors, 6 story high rise hotel - City Centre.
No Business Centre Fitness Centre Free High-Speed Internet Free Parking Pets Allowed No Restaurant No Room Service Swimming Pool
Check Rates and Availability: £44 $74 Avg. Price
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TripAdvisor Traveller Reviews

TripAdvisor Traveller Rating: 3 of 5 stars Based on 16 traveller reviews
  • What to Expect:
    • 3 based on 8 reviews Rooms
    • 3.5 based on 8 reviews Service
    • 3.5 based on 8 reviews Value
    • 3.5 based on 8 reviews Cleanliness
    • 4 based on 2 reviews Pool

Reviews of Best Western JTB / Southpoint

( 1-10 of 16 )
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4 of 5 stars
Augusta GA
10 Jul 2008

It is a neat and clean hotel. Beds are comfortable. The only bad thing that happened to us is the Front Desk person who checked us in was very rude to us. more

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3 of 5 stars
Buffalo, NY
2 May 2008

We stayed on May 2, 2008 for a meeting and checked in early after BEGGING to have a room ASAP. The front desk clerk was nice and felt sorry for us and did give us the first available room. The bathroom does have a slight urine odor and there was a fresh wet stain on the rug in the room.... more

27 Dec 2007

This hotel is in dire need of updating and cleaning. Spotted, soiled carpets in sleeping room. Bed linens were threadbare, quality of cheesecloth. We stayed only one night and moved to a nearby Comfort Suites, which we found to be of superb quality and at a lesser rate. We stay at many Best Western hotels in our travels, but unfortunately... more

16 Nov 2007
1/1 found this review helpful

I visited this hotel during the Florida- Georgia football game, usually a very boisterous weekend. Even though the hotel was full, the staff was friendly, the room was immaculate (it appeared recently remodeled), and the atmosphere was appealing. A great stay! more

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3 of 5 stars
Seattle, Washington
3 Aug 2007
1/1 found this review helpful

The Room: Linens were satisfactory, received fresh towells every day. The heater needed replaced because I tried to warm up my room a little and the smoke alarm went off! The desk and internet connection is good for a business traveler. The Staff: Always very nice in the mornings, saying hello. Had to ask 2x for maintenance to come fix... more

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1 of 5 stars
Charleston, SC
22 May 2007
1/2 found this review helpful

I have stayed at this hotel twice and will never stay here again. The staff is apathetic. The rooms and hallways have a bad smell. In both of the rooms I have stayed in, the bathrooms had a faint smell of urine. The first time, I thought I had just gotten a bad room. Now that I'm here again, I... more

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2 of 5 stars
St Petersburg, FL
13 Mar 2006
5/8 found this review helpful

Another review was right on the money, the pictures posted aren't of this hotel. I ran into the first problem moments after stepping foot into the hotel. Weeks prior, I had booked a room with two queen beds for my father and I. Upon arrival, we were told there were no more rooms available with two beds, just rooms with... more

8 Jan 2006
4/6 found this review helpful

Expedia has this hotel rated as 3 1/2 stars - I would give it 2 stars at most. We went as part of a group. Almost everybody in our group got a smoking room even though we had requested non-smoking. We did not receive a towel for each person in our room and when we requested one, we were told... more

30 Dec 2005
1/5 found this review helpful

I stayed at this hotel on Dec 3 for the ACC Championship Game. It was a terrific! The best thing was the staff, they are on top of it. You don't find helpful, friendly people at most hotels, but this one must have all of them in Jacksonville. The rooms were very clean. I liked the breakfast because it has... more

22 Aug 2005
3/7 found this review helpful

I stayed here on business in July 05. First of all the picture of the hotel online with a lake out front is completely false. I didn't see a lake the whole time I was at the hotel. Next was the construction. When I first arrived at the hotel I got tar all over my car because they were repaving... more

Reviews of Best Western JTB / Southpoint

( 1-10 of 16 )
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Best Western JTB / Southpoint Also Known As

Address: 4660 Salisbury Rd., Jacksonville, FL 32256