my first experience was the directions to the hotel on their own website were incorrect and i almost ended up in st augustine the front desk clerk i called was extremely helpful for my entire stay the front desk manager is an entirely different story she does not need to be in hospitality industry she was extremely rude would not... more

My first experience with the hotel came when I entered the front door. There was a young blonde-haired female (who appeared to me to be one of the front desk supervisors) that did not respond to me when I clearly said hello with mutual eye contact. She turned her head and looked the other way, blatently. When I met her... more

The front desk people seemed ok to me. The hotel was nice. Beds are uncomfortable and very hard...typical hotel, I guess. Free huge breakfast buffet 6:30-9:30am was surprisingly nice. Also a nice surprise: Huge fridge, microwave, free wireless internet in room, ironing board, iron, coffee maker, coffee, free HBO all in room. Bar, restaurant, etc was all closed on the... more

This is an older property but the rooms were clean and roomy. The breakfast bar is a very nice added value. The staff was friendly for the most part. A couple of them had attitudes but the others made up for the bad. I would stay again. more

My family and my sister's family made reservations for 2 rooms at this hotel. Our 2 night stay here would have been perfect except for the problem we encountered upon checking in. We were using Florida Traveler coupons and were told upon arrival that we would need one coupon for each night we were staying at the hotel. We use... more

The restaurant and comedy club were great. Rooms were clean. Only bad thing is front desk service---A T T I T U D E!!!!! more