I found the staff friendly and personable. The hotel has a "Crabby Hour" hosted by a very polite and friendly hostess(unfortunately her name escapes me) where different crab concoctions are prepared for you to sample accompanied by microbrewery beer and regional wines. Accomodations outstanding and great food. This hotel is a jem tucked along the Inner Harbor. I enjoyed this... more

I want to tell everyone that this hotel was such a wonderful place to stay while having to go to Johns Hopkins. From the moment my family and I arrived we were treated with a friendly smile and provided immediate assistance for unloading our car. Katherine Hunt was prompt in returning my phone call to get our rooms situated for... more

Asst. Manager had a complimentary happy hour with local beers (delicious!), wine, and she made crab dip for everyone! Seriously. more

We cannot say enough about our stay. After staying in an "in-town hotel" the previous night with no amenities. We walked into your hotel and were magically surprised. Every question was answered with a smile and a positive answer. Way to go!!! The room was everything that we had hoped for and with a view!! We met a lovely woman... more

i have stayed in baltomore more than 100 times for business and this stay was the best ! its all about the staff especially the concierge .she was the best helping me with a dinner reservations and her nightly happy hour was the best,i will be back thanks pier 5 more

great location Great place to stay Would stay here again We stayed on the third floor and we had to use our key to access that floor so we felt safe. The view from our room was beautiful wish we had better weather though. Next time we come back it will probably be in the spring more

The Pier 5 Hotel is defeinitely the place to stay while visiting Baltimore. I was there the weekend of October 9 for a Fundraising Weekend for a non-profit agency here in Baltimore. There were so many activities going on in and around the hotel, it felt like we were having our own Mardi Gras!! The room was beautiful and spacious,... more

The location can't be beat, and the suites are perfect for a family. We had a husband and wife, a child, and a grandmother. The suite was enormous with two separate bathrooms and two separate televisions so we had plenty of privacy and room to relax on our own. Once we arrived and handed our car over to the valet,... more

My family and I recently visited Baltimore Inner Harbor. We had booked a room at Brookshire Suites and due to an overbooking problem, we had the fortunate opportunity to stay at the Pier 5. First let me say that Andrea Carter (Director of Guest Relations at the Brookshire Suites) was absolutely wonderful. She is a very professional, personable lady who... more