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Pier 5 Hotel Reviews, Baltimore

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711 Eastern Ave, Baltimore, MD 21202 (Inner Harbor)
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Pier 5 Hotel
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Ranked #12 of 69 hotels in Baltimore
4.0 of 5 stars 481 Reviews
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481 reviews from our community

Traveller rating
    280
    83
    41
    40
    37
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Families
92
 
Couples
184
 
Solo
24
 
Business
91
 
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
Curwensville, Pennsylvania
Contributor
17 reviews 17 reviews
6 hotel reviews
Reviews in 9 cities Reviews in 9 cities
10 helpful votes 10 helpful votes
“a little pricey for what you get”
3 of 5 stars Reviewed 17 June 2013 NEW

This hotel is average. It looks flashy and sleek from the outside and on the surfaces of the inside, but when you look closely it is somewhat dated (curtain rods coming out of the wall and things like that). They offer some ammenities, but nothing fantastic--for instance, free bottled water in the room, but only a single bottle provided per... More

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See 2 more reviews by Laura W for Baltimore
Princeton, North Carolina
1 review
1 helpful vote 1 helpful vote
“Engagement Weekend”
5 of 5 stars Reviewed 30 May 2013

Personally I had never traveled to Baltimore, however my fiancé has. Unknowingly I was in for an amazing trip. The only glitch was at check-in because the room wasn't ready, but that wasn't a problem because it gave us time to go to the mall and sigh see. We were able to leave our luggage as well. John (my fiancé)... More

Was this review helpful? Yes 1
TheSocialStation, Public Relations Manager at Pier 5 Hotel, responded to this review
5 June 2013

JennyLyn002, we want to thank you for choosing to stay with us during your time in Baltimore and we'd also like to thank you for leaving a spectacular review. We couldn't be happier to hear that you enjoyed your first visit to Baltimore and loved our hotel. There's definitely no shortage of things to do or see in our lovely... More

Baltimore, Maryland
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
“Wedding Weekend”
4 of 5 stars Reviewed 28 May 2013

I was part of a bridal party staying at the hotel the Sunday of Memorial Day weekend 2013. Everything surrounding the wedding was wonderful. The coordinator (Chris) and bridal attendant (Donna) were fabulous and attentive. I was upset though with the cost. When the bride and groom reserved the room block, the rate for Sunday night was $239. After I... More

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TheSocialStation, Public Relations Manager at Pier 5 Hotel, responded to this review
1 June 2013

Lindsey B, we want to thank you for sharing feedback from your recent stay at our hotel. We are happy to hear that you felt our hotel made the perfect location for the wedding you attended. Unfortunately, with how our check-in system works, once a guest is listed as checked-in on our system, it can be extremely difficult and eventually... More

Pittsburgh, Pennsylvania
Senior Contributor
38 reviews 38 reviews
14 hotel reviews
Reviews in 17 cities Reviews in 17 cities
30 helpful votes 30 helpful votes
“I am still coming back!!”
4 of 5 stars Reviewed 27 May 2013

Still love this hotel with a few glitches this time around. Initially was put in the wrong room without a balcony. Was graciously moved. Hotel key gave us trouble, but was replaced. Wrong charges on my bill on checkout, but was fixed. Staff is amazing. Love the location. Had a harbor view room with a balcony, a must for me... More

Was this review helpful? Yes 1
See 7 more reviews by lovetotravel46 for Baltimore
TheSocialStation, Public Relations Manager at Pier 5 Hotel, responded to this review
28 May 2013

lovetotravel46, we want to thank you for your continuous patronage to our hotel and we'd also like to thank you for writing us a great review. We are happy to hear that overall, you enjoyed your time at our hotel. From reading over your review, we saw that you had a few glitches during your stay. We want to apologize... More

Penna
Senior Contributor
43 reviews 43 reviews
9 hotel reviews
Reviews in 12 cities Reviews in 12 cities
10 helpful votes 10 helpful votes
“Nickel and dimed”
3 of 5 stars Reviewed 27 May 2013 via mobile

We stayed for two nights in May on a mini trip. The location of this place is perfect. It is quite charming - we enjoyed the lobby area etc. however, the rooms were just ok (yes they have balconies, and they are no usable! They have bars on the outside). The room was perpetually stuff/musty. The bed was ok, not... More

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See 15 more reviews by Jen B for Baltimore
TheSocialStation, Public Relations Manager at Pier 5 Hotel, responded to this review
1 June 2013

Jen B, we'd like to thank you for leaving us your feedback from your recent stay. We are disappointed to hear that you were unsatisfied with your experience at our hotel. We have taken the information from your review and plan on passing it along to our management team. If you have any other questions, comments or concerns, please don't... More

New Jersey
Senior Contributor
35 reviews 35 reviews
15 hotel reviews
Reviews in 12 cities Reviews in 12 cities
26 helpful votes 26 helpful votes
“In the heart of the harbor”
4 of 5 stars Reviewed 26 May 2013

Just got back from a weekend at the Pier 5 Hotel with my husband. Terrific experience. This is a cool boutique hotel in the Inner Harbor. Since it was Saturday they had a Chocolate tasting with champagne which was free. A nice way to start our overnight. Then I noticed for $20 you could upgrade which included a bottle of... More

Was this review helpful? Yes
See 4 more reviews by tripmiss for Baltimore
TheSocialStation, Public Relations Manager at Pier 5 Hotel, responded to this review
27 May 2013

ripmiss, we want to thank you for leaving us a nice review and we'd also like to thank you for choosing to stay with us during your time in Baltimore. We are very happy to hear that you and your husband fully enjoyed your stay at our hotel. From reading over your review, we saw that you mentioned our Chocolate... More

Point Pleasant, New Jersey
Contributor
12 reviews 12 reviews
6 hotel reviews
Reviews in 4 cities Reviews in 4 cities
6 helpful votes 6 helpful votes
“Not what we were expecting!”
2 of 5 stars Reviewed 24 May 2013

We have always walked past this hotel and thought it looked nice from the outside. We always wanted to stay here. After finally getting the chance to, it was VERY disappointing. The hotel is in dire need of renovations. We did book with Expedia and I am not sure if that is why we were given the first room we... More

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TheSocialStation, Public Relations Manager at Pier 5 Hotel, responded to this review
27 May 2013

Amy K, we want to thank you for leaving us your feedback from your most recent visit to our hotel. We are very disappointed to hear that you were unsatisfied with your experience at our hotel. Please know that we have passed along your comments to our management team. We have private messaged you on here in order to speak... More

Baltimore
1 review
1 helpful vote 1 helpful vote
“Weekend stay”
5 of 5 stars Reviewed 23 May 2013

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Review collected in partnership with Easytobook.com

Was this review helpful? Yes 1
TheSocialStation, Public Relations Manager at Pier 5 Hotel, responded to this review
25 May 2013

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Tempe, Arizona
Senior Contributor
34 reviews 34 reviews
Reviews in 7 cities Reviews in 7 cities
7 helpful votes 7 helpful votes
“Fantasic Service and Happy Hour”
5 of 5 stars Reviewed 19 May 2013

I stayed here to attend a business conference that was held in the hotel. PROS: Great location, McCormick & Schmick's is downstairs, clean rooms and friendly service. Around 5/6pm they have a free happy hour with a cooking demonstration - it was FANTASTIC. They served local beer and wine (FREE) - I walked away with a mayo-free crab dip recipe... More

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See 3 more reviews by TheJimmyco for Baltimore
TheSocialStation, Public Relations Manager at Pier 5 Hotel, responded to this review
20 May 2013

TheJimmyco, we'd like to thank you for leaving us an amazing review and we'd also like to thank you for choosing to stay with us during your business conference. We are extremely glad to hear that you fully enjoyed your stay and that you would recommend our hotel to other individuals. In your review you made mention of our cooking... More

Long Island, NY
Top Contributor
51 reviews 51 reviews
13 hotel reviews
Reviews in 19 cities Reviews in 19 cities
22 helpful votes 22 helpful votes
“Loved It!”
5 of 5 stars Reviewed 16 May 2013

Can't help but wonder if reviewer jeffmargel stayed in the same Pier 5 that we are in?? This hotel is quite charming, from the welcoming lobby to the art deco room we are so enjoying. The front desk staff and bellhop were equally helpful and quite friendly. Are there any little "dings" here and there? Sure - what hotel doesn't... More

Was this review helpful? Yes
TheSocialStation, Public Relations Manager at Pier 5 Hotel, responded to this review
18 May 2013

Jet Gal, we want to thank you for choosing to stay with us during your 40th wedding anniversary and we'd also like to thank you for writing us an incredible review. We couldn't be happier in hearing that you fully enjoyed your experience at our hotel. From reading over your review, we saw you mentioned how great our staff was.... More

 
 
Pier 5 Hotel
Pier 5 Hotel
4.0 of 5 stars 481 reviews
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Hotel Summarization (Beta)

What travellers say

  • “Inner Harbor” (31)
  • “Great location” (13)
  • “Crabby hour” (10)
  • “Fells Point” (6)
  • “Little Italy” (5)
  • “National Aquarium” (5)
  • “CUSTOMER SERVICE” (4)
  • “Very clean” (4)
  • “Friendly and helpful” (4)
  • “Ruth Chris” (4)

What travellers search

  • 5* hotel prices

Additional Information about Pier 5 Hotel

Address: 711 Eastern Ave, Baltimore, MD 21202
Region: United States > Maryland > Baltimore > Inner Harbor
Amenities:
Bar/Lounge Business Centre Free High-Speed Internet Pets Allowed Restaurant Room Service Suites Wheelchair access
Hotel Style:
#4 Romantic Hotels in Baltimore
#10 Family Hotels in Baltimore
#14 Business Hotels in Baltimore
Price Range: £££
Hotel Class:3.5 star (3.5*)
Reservation Options:
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Also Known As:
Pier 5 Baltimore
Hotel Pier 5
Pier 5 Hotel Baltimore

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Pier 5 Hotel
711 Eastern Ave
Baltimore, MD 21202
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