I was extremely disappointed with the miscommunication over the rooms and booking double beds. I booked two rooms via a 3rd party vendor. I requested double beds in both with a rollaway in one since we had 5 people. I even called the hotel directly to verify everything was all set with the double beds and rollaway one month and... more

Their property is goregous, but they need some serious sound insulation. We heard when the restaurants downstairs closed and when the party upstairs let out. The revelers all flowed into the central atrium to continue their conversations and good times really late at night. You expect big city noises when staying in the heart of the city, but the dumpster... more

This place is not a Five Star Hotel. When we arrived we had to wait fifteen minutes before anyone checked us in, and it wasnt because alot of people were checking in, the guy was on the phone with a personal phone call. After we finally checked in, the gentleman forgot to explain that we needed our key cards to... more

Web site noted room service. None at all. Upon arrival, advised check in within 1/2 hour, due to cleaning. 4 hours later (luggage could not be checked in-so we had to remain in lobby and and hold) advised room finally cleaned and ready. We noted many later arrivals who were checked in. For a 4 hour cleaning this room, it... more

I chose this hotel because it was next to the hotel my conference was at. The only good thing I can say is that the staff was nice and the bedding was clean. On the bad side, the walls are thin, music is playing loudly outside on a veranda (past 11pm), overall furniture & carpeting is old/stained and there are... more

Such a lovely hotel. I don't go to Baltimore much but when I do I try my hardest to stay in or around the Inner Harbor - what better than ON the Pier?? This hotel was amazing, it's like you're floating! The staff is great - the inside decor almost looks like you're on a cruise ship. It offers all... more

My husband and I had a wonderful stay at the Pier 5 Hotel. We booked through Priceline for $90 a night and felt it was well worth the price. The location was excellent - right on the Inner Harbor and close to the Baltimore Aquarium, Camden Yards, and the local areas of interest (Little Italy, Fells Point). The room was... more

Technically, we didn't 'Stay' at the hotel as we left shortly after checking in. For a property to bill themselves as a boutique hotel and charge boutique hotel prices, we expected much more. The lobby itself at first glance is nice but closer inspection reveals obvious neglect. Noticeable chips in the walls and woodwork, dirt on the floor, etc. were... more

Nice small hotel conveniently located right next to the National Aquarium and Inner Harbor. Booked a Harbor Magical Package that included Hotel Room, Breakfast and Tickets to the Aquarium. Package price was actually MORE EXPENSIVE than if we booked through Travelocity or Expedia, and purchased our Aquarium tickets directly online. Aquarium tickets also did not include the Immersion 4D movie... more