Nice hotel in the middle of everything, be sure to park your vehicle in their lot and take a taxi for your shopping and other outtings. Had a little problem with the bathtub because of the age, however they assured they would fix it after we left. Very politely compted breakfast for the problem.
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Generally a nice hotel located in the trendy Inner Harbor East area. Plenty of restaurants within walking distance. A Whole Foods Market and CVS Pharmacy within 2 minutes of the Hotel door. The service was OK...not extraordinary. Rooms are a little smail and the Vanity - Shower/Toilet area is poorly situated. If you need to sit anything larger than a...
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Thank you for your recent stay with us and for your comments. The Harbor East area is a very exciting area to stay in and many of our guests love it for the same reasons you posted like easy access to restaurants, Whole Foods, and CVS. I have shared your comments about the bath towels with our laundry staff to...
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Our family booked this hotel as part of our son's fourth birthday gift - a trip to the aquarium and a stay in a hotel with an indoor pool. Our requirements were: walking distance to the aquarium, indoor pool and reasonable price. This location more than met those requirements. We brought along another family and we asked for adjoining rooms...
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Thank you for taking the time to post your comments about your recent stay and for letting our hotel be part of your son's birthday celebration. I was happy to see that our location in Harbor East meet all your requirements and that the indoor pool was a hit with the kids. You will be happy to hear that the...
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This is the second time I stayed here and both times it came down to location and price. Overall the hotel is just another Courtyard in need of an update. The rooms are clean and the staff is great but it has not been updated as many are. With that being said I would stay here in a heartbeat again...
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Reviewed 11 August 2011
Thank you for your comments and for coming back to our hotel. I have to agree with you that we do have a wonderful location and a great staff. They try their best everyday to ensure all of our guests have a wonderful experience at our hotel. Our locations in Harbor East gives our guests easy access to Little Italy,...
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Stayed with the gf here after a night out checking out Baltimore and its nightlife. The location is great. The rooms were very spacious for a downtown location (I know its not Manhattan but full-sized rooms). Very clean (I'd venture to guess it's a new Courtyard). Self-Parking is a LOT expensive, but at least it connects to the hotel itself.
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We are very happy to hear that you enjoyed your stay with us and thank you for taking the time to post your comments. The Harbor East area is a wonderful part of Baltimore with easy access to great restaurants, shopping, the Inner Harbor, and even a movie theatre. Our Exec. Housekeeper has been at the hotel since it opened...
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The staff were very pleasant, they upgraded us to a suite. The views were nice. My only complaint: the pool is very cold, which is a big disappointment if you want to swim or have kids who want to swim. If so, I recommend you look for a different hotel. I asked the lifeguard if anyone swims in the supposedly...
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Thank you for taking the time to post your comments on TripAdvisor. I am happy to hear that the staff was pleasant and that you found our hotel clean. I truly do apologize about the temperature of the pool and how that affected your stay with us. Based on your feedback, we have contacted our pool company to look into...
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I enjoyed this hotel, it had friendly staff, a fun location, lots of neat little shops and restaurants nearby, and it was pretty easy access from the I-95 without being next to the freeway. The parking killed me though.- They did not tell me that they would bill me $24 a day for parking. OUCH!!!!
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Our stay was for only one night... thankfully! (Jan. 17-18, 2012) First, the hotel pool is only open from 5PM-10PM on weekdays. Big downer for the kids! The room ammenities stated there were refrigerators & microwaves in the rooms....not our room! The bath towles were like sandpaper...no joke...you have to blot, not wipe! They were terriable, the worst I've ever...
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Please accept my sincerest apology for the challenges you encountered while staying with us. While criticism of the hotel is not easy to hear, without your valuable feedback we are unable to improve and I want to thank you for taking the time to comment. Not all of our rooms have refrigerators and microwaves, but they can be delivered to...
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Stayed one Friday night in January. Gave us a traditional room that had a balcony with nice city view- that was an unexpected pleasant surprise. Front desk was very pleasant. Bartender was happy to serve us drinks at 10:55 even though she was closing up at 11pm. Hotel was not crowded and they had no problem giving us a late...
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What a great compliment, with wonderful comments to our different departments. I will share your review with the staff in our daily meeting and thank you for taking the time to post on TripAdvisor. Our breakfast buffer is one of our great features with the made to order eggs, omelets, and waffles and we are glad you enjoyed it,. We...
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I had the pleasure of staying here December 30th and 31st of 2011. Here are a few reasons why I give this property an excellent review:
1. The price for our Suite was much more affordable than the waterfront hotels' suites, and parking was significantly lower at $23/day (vs $40). The neighborhood was safe and had excellent italian restaurants and...
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I want to thank you for your comments and your visit. The staff and I are happy that you enjoyed your stay with us and that we were able to be part of your holidays. I have shared your comments with the entire staff so they can hear first hand from how thier service and friendliness directly related to your...
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