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Mount Vernon Hotel


Hotel class 2.5 of 5
24 West Franklin Street, Baltimore, MD 21201
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Reviews you can trust

55% Recommend
3.5 of 5 stars 105 reviews
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By trip type
All (105)
[ Date ] [ Rating ]
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4 of 5 stars
tux259
30 Sep 2009 | Trip type: Business, Solo travel

I stayed here on a Friday night in order to take my LSAT on Saturday morning at the nearby university. It was a great experience. I was warmly greeted every time I came into the hotel by the receptionist (who used my first name) and they had no problem taking my luggage for an extra few hours after my check... more

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3 of 5 stars
Westchester County, NY
9 Sep 2009 | Trip type: Family

After booking this hotel I read earlier reviews with trepidation. But my stay was an entirely pleasant experience. Very cordial and helpful check-in; clean, comfortable and updated room; safe and secure parking underneath (key card garage with metal door, an easy elevator ride to lobby or room); and full, cooked breakfast buffet. The lobby is quite basic, with formica counter... more

Management response from
GM-MVH, Hotel Manager

Dear Guest, I would like to take this time to thank you for sharing your feedback regarding your recent stay with us. Every comment or suggestion arms and allows us to align ourselves better in executing great service. I enjoy managing a hotel with great people; service makes a big difference and we pride ourselves on this mark. Kind Regards,...

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4 of 5 stars
Lexington, KY
4 Sep 2009 | Trip type: Couples

We were greeted by Carl when we arrived. Talk about GREAT customer service! Not only was he helpful & friendly but was also a refreshing voice after an 8 hour drive. He even gave us tips on parking (park in the garage across the street). Did not have a problems w/ bedbugs. All the staff were friendly, nice, courteous, &... more

Management response from
GM-MVH, General Manager

Dear Guest, Thank you so much for your feedback regarding your recent stay with us. Carl is certainly an asset and we are delighted to have him part of the team at the hotel. Again, thank you and we appreciate your time you gave to share your comments. We look forward to your next visit soon! Thank you, Hotel Management

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2 of 5 stars
Baltimore
3 Sep 2009 | Trip type: Business, Solo travel

I stayed in Mount Vernon Hotel for almost a week at the end of August, beginning of September while waiting to move into my apartment. The location is very good, Mount Vernon is close, the Inner harbor is not far either. Rooms are okay, but I did get bitten by bedbugs in the first room. I reported it to one... more

Management response from
GM-MVH, General Manager

Dear Guest, My sincerest apology for the experience you endured while being our guest. I am disappointed we led you to believe we did not care. As you probably are aware this could be a hotel’s worst nightmare to hear of a claim in this fashion. Since the bed bugs can arrive on the clothing or in the suitcases of...

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4 of 5 stars
Forest Hills, New York
2 Sep 2009 | Trip type: Friends getaway

This was a clean and overall basic hotel. The rooms and general areas of the hotel were very well maintained. They provide free Wi-fi service. The location was about a 15 minute walk to the Harbor. However, late at night the location could be a little scary and I wouldnt feel comfortable walking alone. The complimentary breakfast buffet was great... more

Management response from
GM-MVH, Hotel Management

Dear New York Traveler, We're delighted to receive your compliments and you have encouraged us all the more with your feedback. Thank you so much for your time in sharing your experience on your recent accommodations with us at the Mount Vernon Hotel. Have a safe upcoming Labor Day Weekend. Kind Regards, Hotel Manager

Great staff!
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5 of 5 stars
Philadelphia
9 Aug 2009 | Trip type: Business

We stayed at Mount Vernon only one night and were very impressed by the service there. Everyone was super nice and went out of their way to help us with whatever request we had. Mount Vernon has the friendliest staff out of all the hotels I have ever stayed in. The hotel is very nice and affordable for the location.... more

Management response from
GM-MVH, General Manager

Good Morning Chizhik55, I wanted to take this opportunity to thank you for the comments you shared with us. These are the comments that give us the drive to raise the bar even more. We appreciate your time in sharing your recent stay experience and I will certainly pass this information on to all team members of this hotel. Sincerely,...

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4 of 5 stars
Dallas
24 Jul 2009 | Trip type: Family

My son and I were visiting the Peadbody Institute, and this hotel has a special rate for Peabody guests, which was a fantastic rate for the area. It is a close walk from here to the Peabody, which was great. The room was large and rather plain, but clean and decent. No frills. Having read the many complaints on Trip... more

Management response from
GM-MVH, General Manager

Thank you for sharing your feedback with us. We appreciate your time in doing so and we look forward to you being our guest again soon. Nichole Drapeau General Manager

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4 of 5 stars
Pa
5 Jul 2009 | Trip type: Couples

It was a bit of a walk to the harbor, but not too bad. Don't stay in room 317 if you want air conditioning, but there was a fan waiting in the room for us. This tells me that they have already had complaints about this. The room is large and clean. The breakfast was cold both days that we... more

Management response from
GM-MVH, General Manager

Good Morning palovestotravel123, Firstly, my sincere apologies for the mishaps you encountered while being our guest. We take every comment and suggestion very seriously to arm us with operating our hotel property more efficiently. The A/C unit in guest room 317 has been fixed and the fan was not there to address the problem. Regarding your experience with breakfast service...

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4 of 5 stars
Carlisle, PA
30 Jun 2009 | Trip type: Couples

My husband and I were looking for hotel to stay at while we attended a concert at the Lyric Opera House. We came across this hotel and at a great price. The rooms were clean and the staff was great. It is alos a great location to walk to Inner Harbor and also to the Lyric Opera House. There is... more

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5 of 5 stars
jocelynp85
25 Jun 2009 | Trip type: Couples

Stayed a night at the Mt Vernon Hotel on a whim, found the service to be impeccable (Carl behind the desk had an easy, appealing sense of humor and took good care of our reservation!) and the location to be perfect. The room was clean, comfortable, and affordable. We'd definitely stay here again! more

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Mount Vernon Hotel Also Known As

  • Hotel Mount Vernon
  • Mount Vernon Baltimore
Address: 24 West Franklin Street, Baltimore, MD 21201
Baltimore hotels Mount Vernon Hotel
3.5/5.0
105