I frequently travel to Baltimore on business, and this was by far the worst stay. The room was filthy, the shower curtain covered with mold. There was a dead cockroach in the middle of the room, and it remained there for the duration of my stay, so it certainly was not vacuumed. The bag with Q-tips in the bathroom was...
more
As the Hotel General Manager - I'd like to sincerely apologize that you
experienced a theft from your guest room. I understand how this must
feel, and it is certainly not the experience that we strive to deliver
at the Brookshire Suites.
In light of the events that occurred - we have made significant upgrade
and changes to our security...