I was unsure what to expect after reading some of the reviews here, but the price was right and location was exactly where I needed to be. I was pleasantly surprised. My room was clean, warm, and QUIET. I had a restful night. The staff was quite nice too. I had some work in Baltimore and would need a fax...
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Thank you for taking the time to write a review for our property your comments are appreciated. Glad to here that your stay was pleasant and you did enjoy your stay at our hotel. Next time you are in the area see us for some other great restaurant options…we have some great ones nearby.
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We were on our way to DC and stayed here for one night. Though the hotel was right off the highway, the room was quiet. The room was just ok. A bit tacky with an oversized TV cabinet making the room seem very small. The bed was comfortable. The bathroom was a bit outdated. There is no wi-fi in the...
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Thank you for taking the time to submit this review for our property. Your feedback is very important to us and we appreciate when guests such as you self let us know what you enjoyed and where we can grow. We pride ourselves in being a clean, comfortable stay with easy access to the highway and local area attractions and...
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It is obvious the owners are not vested in this property. How they maintain their franchise is a mystery to me. Room 130 has large areas of mold on the bathroom ceiling. There is no fan in the bathroom which creates the mold problem. The carpet is stained, dirt and dust in all edges of the room and under the...
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Thank you for taking the time to submit this review for our property. Your feedback lets us know what we are doing right,as well as what we are doing wrong which is very important to us. We are embarrassed that you had these issues with our hotel,and are truly sorry. we pride
ourselves on providing exceptional service for our guests...
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Nice location right off of 695. Close to Security Square Mall. Clean, well appointed rooms. Friendly staff that are attentive to requests.
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Thank you for taking the time to writ a review for our property. Your feedback lets us know when we are doing well. We pride ourselves on providing exceptional service to all our guest. We thank you for your comments and hope we will see you again.
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This hotel is older and a little dated. But it was clean, a good value, and convenient to BWI Airport. The staff was helpful and friendly and any problems were corrected immediately. They do not have wifi in the rooms, but did have service available by ethernet cable.
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Thank you for taking the time to write a review for our property we are an older property but we service to the best of our ability to accommodate all guest needs.
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I was very worried when I read other reviews. They were either wrong or just mean. Clean, decent place. Front desk staff very helpful. I am here for four nights and so far - it is great. Room is nice for the price.
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I stayed at the Bestwestern the beginning of Sept.for almost 2 weeks.The first room I checked into had a strong foul odor.Which,I reported and was handled immediately.The staff was very friendly and helpful.The carpet and tub was dirty.Housekeeping on the second floor made my stay very uncomfortable asking for tips/money not to mention I had a DO NOT DISTURB sign...
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Thank you for taking the time to write a review for our property.Your feedback lets us know what we are doing wrong,as well as what we are doing right which is very important to us. we are embarrassed that you had issues with our hotel and are truly sorry. we pride ourselves on providing exceptional service for our guests and...
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I stayed at the Best Western on July 9, 2011, NEVER again! I woke up the next morning with bedbug bite marks on my face and arms, (I've attached a picture of my face). I went to my doctor that Monday; she prescribed some antibiotics and cortisone cream. We stayed there because it was close to Martins Crosswinds; we were...
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Thank you for taking the time to write a review for our property. I would like to let you know your comments are not only listened to, but acted upon. I truly wished your stay with us had been exceptional and I am disappointed we did not live up to your expectations. I would like to assure you this is...
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We were up for the weekend and stayed here. We got there before check in time but they allowed us to check in early with no extra charge. The staff was real friendly, all of them, right down to the pool life gaurd. He even called around to check on restaurants for us. The room was to be expected, had...
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Thank you for taking the time to submit your review nice to here that our guest enjoyed the stay with Best Western Baltimore West hope to see you soon.
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I had to be at an early morning event at the Martin's West facility, and this was the closest place to stay. Photos looked good, so I booked it.
First off, the area is not the greatest.... pretty scary mall nearby, and restaurants are slim pickings. I checked in, and while unpacking, I heard scurrying and scratching under my bed....
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Thank you for your review of our property. I would like to let you know that your comments are not only listened to, but acted upon.I wish your stay had been exceptional, and am disappointed that we did not live up to your expectation.
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21 Reviews
103 Reviews
42 Reviews
