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All 69 Baltimore hotels

Radisson Plaza Lord Baltimore

3.0 of 5
20 W. Baltimore St., Baltimore, MD 21201 (Downtown)
Hotel amenities
Radisson Plaza Lord Baltimore
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42%
Ranked #48 of 69 hotels in Baltimore
Most recent review
5 of 5 stars Reviewed 17 June 2013
Odaydiggs Washington DC, District of Columbia
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581 reviews from our community

Traveller rating
    64
    153
    154
    129
    81
See reviews for
Families
95
 
Couples
167
 
Solo
50
 
Business
160
 
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
Date Rating
Washington DC, District of Columbia
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 17 June 2013 NEW

Stayed here overnight for a birthday party I was attending in downtown Baltimore(Inner Harbor). The accomodations were great, got upgraded to a high level floor after my reserved room was unavailable when I arrived. Staff was welcoming and very nice. Easy check in/check out. A++++

Was this review helpful? Yes 1
Scottsdale, Arizona
Contributor
16 reviews 16 reviews
14 hotel reviews
Reviews in 13 cities Reviews in 13 cities
13 helpful votes 13 helpful votes
2 of 5 stars Reviewed 14 June 2013 NEW via mobile

This is an old hotel whose lobby still retains the beauty and elegance of times past. The staff was very accommodating. However, as many other reviews have noted, this hotel is in desperate need of a renovation. The first room I was given smelled musty and of old smoke. The carpet was frayed and the room was not very clean.... More

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Carlson Hotels C, Online Customer Support at Radisson Plaza Lord Baltimore, responded to this review
18 June 2013

Thank you for reaching out and writing your review. We are sorry you were not satisfied with the accommodations of your room. We will discuss the conditions of your room with our staff to ensure all guest rooms are up to Radisson standards. In addition, we are sorry to hear you did not have a good night’s sleep due to... More

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Bangalore, India
Senior Contributor
22 reviews 22 reviews
19 hotel reviews
Reviews in 19 cities Reviews in 19 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 13 June 2013 NEW

Rooms are really well maintained and beds are kept clean. Staff are not that courteous. Food does not score any marks from me. Rooms are not very spacious. Parking is a big problem. All the attractions are very nearby.

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Toni B, Guest Relations Manager at Radisson Plaza Lord Baltimore, responded to this review
17 June 2013

Dear Traveler, On the behalf of our entire staff at Radisson Lord Baltimore we want to thank you for your kind words you expressed during your stay at the hotel. Please know that we deeply value our guest and we look forward to your next vist. Sincerely, T. Bedford More

Newark, New Jersey
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 of 5 stars Reviewed 12 June 2013

Our room was booked through hotwire which I knew was going to be dangerous but I usually end up with the Sheraton. I was shocked when I saw that we were staying here but I thought I would give it a whirl. When I went to google the hotel, "bed bugs" was associated with the hotel name. I read the... More

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Carlson Hotels C, Online Customer Support at Radisson Plaza Lord Baltimore, responded to this review
17 June 2013

We are sorry to hear you did not have a good night’s sleep due to the comfort of your bed. We know a good night’s rest is very important. In additional, we are sorry you were not satisfied with the accommodations of your room. We will discuss the conditions of your room with our staff to ensure all guest rooms... More

Philadelphia, Pennsylvania, United States
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed 11 June 2013 via mobile

So I'm sure like yourself I read all the reviews for this hotel & became terrified. I booked my trip though Hotwire, if you've ever used Hotwire than you know they don't disclose the actual hotel until after you pay & you chose your hotel based on their star rating & they had the radisson listed as a 3 star... More

Was this review helpful? Yes 2
Toni B, Guest Relations Manager at Radisson Plaza Lord Baltimore, responded to this review
13 June 2013

Dear Guest, Think you for taking the time to complete our guest satisfaction survey. On behalf of our entire staff at Radisson we apologize for the concerns you shared about your experience at this hotel. We are currently under new ownership and we deeply value our guest. I rest assure that I have addressed your concerns with our team. Please... More

Cleveland, Ohio
2 reviews
2 of 5 stars Reviewed 11 June 2013

The bathroom had no ventilation, and mold on the ceiling. The third elevator skipped our floor every time we went up it. Sleep number beds? More like deflated air mattresses, they didn't work. And if you want to walk around the neighbourhood bring some extra change to quell the local bums that stalk every street corner within a 3 block... More

Was this review helpful? Yes
Carlson Hotels C, Online Customer Support at Radisson Plaza Lord Baltimore, responded to this review
17 June 2013

Thank you for reaching out and writing your review. We are sorry you were not satisfied with the accommodations of your room, especially the condition of the bathroom and the sleep number bed. We know a good night’s rest is very important. We will discuss the conditions of your room with our staff to ensure all guest rooms are up... More

Lancaster, Pennsylvania
Contributor
13 reviews 13 reviews
Reviews in 5 cities Reviews in 5 cities
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 10 June 2013

first the good, beautiful art deco building beautiful lobby and the area where we had breakfast was great there is a coffee shop and corner store attached with a restaurant on the lower floor. and the valet staff are characters, funny and do a great job., back in the day i am sure the place was happening but know no... More

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See 3 more reviews by Lee K for Baltimore
Toni B, Guest Relations Manager at Radisson Plaza Lord Baltimore, responded to this review
11 June 2013

Dear Traveler: Thank you for taking the time to complete our guest satisfaction survey. On behalf of our entire staff at the Radisson we apologize for the concerns you shared about your experience at this hotel. We are now under new ownership and we deeply value our guest. Please know that I have addressed your concerns with our team and... More

NC
1 review
1 of 5 stars Reviewed 10 June 2013

I've called off and on for almost 2 weeks. We are supposed to arrive on June 28th but I have a situation in which I need to discuss with hotel management. I've called the hotel directly and asked for a Manager (I was told there wasn't one). Then they told me I needed to talk to a reservations manager....they transferred... More

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Bethlehem, Pennsylvania
Top Contributor
53 reviews 53 reviews
13 hotel reviews
Reviews in 36 cities Reviews in 36 cities
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed 5 June 2013

Years ago I used to save money by staying in $30 motels. In many ways this was worse than some of those places. Here's a few of my complaints; Very, very tired furniture Neither of the Sleep Number beds worked (a signature feature of Radisson!) No toilet paper roll holder and peeling wallpaper in a less than fresh smelling bathroom... More

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See 2 more reviews by VT4Me2 for Baltimore
Toni B, Guest Relations Manager at Radisson Plaza Lord Baltimore, responded to this review
10 June 2013

Dear Traveler: Thank you for taking the time to complete our guest satisfaction survey. On behalf of our entire staff at Radisson we apologize for the concerns you shared abut your experience at this hotel. We do deeply value our guest. I rest assure you I have addressed your concerns with our team. Please know that we are working diligently... More

WV
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 4 June 2013

When we arrived at our room at 9 pm, there was a wine glass on the floor outside our door. When we checked out the next day at noon, the wine glass was still there (and this was after house keeping had been by). The garbage can in our bathroom was almost completely full when we checked in, and the... More

Was this review helpful? Yes
Toni B, Guest Relations Manager at Radisson Plaza Lord Baltimore, responded to this review
10 June 2013

Dear Traveler: Please accept our most sincerely apology for what appears to have been an unpleasant experience during your stay. We pride ourselves in providing a superior experience. We do appreciate hearing when we fall short of this. I have shared your comments with our management team and we do hope you give us the opportunity to visit us again... More

 
 
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Additional Information about Radisson Plaza Lord Baltimore

Also Known As:
Radisson Plaza Lord Baltimore Hotel Baltimore
Radisson Baltimore
Baltimore Radisson
Lord Baltimore Hotel
Radisson Plaza Lord Baltimore Hotel
Address: 20 W. Baltimore St., Baltimore, MD 21201
Region: United States > Maryland > Baltimore > Downtown
Amenities:
Bar/Lounge Business Centre Fitness Centre Free High-Speed Internet Pets Allowed Restaurant Room Service Suites Wheelchair access
Hotel Style:
Ranked #48 of 69 hotels in Baltimore
Price Range: £
Hotel Class:3 star (3*)
Reservation Options:
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