This place was a joke! I stayed a week and I was up to the service desk everyday. Free internet but the reception was horrible and kept kicking me off. Their house cleaning staff was a joke. On one day I had put down a tip on the pillow and left. When I had returned the tip was gone along... More

The clerk was friendly at check in but we didn't interact with any other staff during our time there. The hotel was reasonably priced definitely through travelocity. Beds were ok but not the best. The towels and sheets were a bit stiff/rough. The room we were in was directly across the hallway from the laundry room apparently and they just... More

We stopped at the Hampton Inn in Fort Smith, but they were booked. They directed us to their sister property the Apsen. The staff was friendly and very helpful. The room was clean and the bed was comfortable. It is a very affordable hotel as well.

We were traveling across the US with two dogs and had read some favorable reviews from pet owners about their stay at the Aspen Hotel. The reviews proved to be, if anything, understated. This was one of the best deals we encountered on our 2,400 mile trek across the country. The room was spacious, comfortable and everything was new. The... More

We stayed two different times on our way through Fort Smith. Both times we found the staff helpful and friendly. The rooms were clean and very comfortable. The breakfast that is provided was good. Would certainly stay again! Thanks for the great stay!

I have now stayed here on three different occasions for business. I've always found the rooms clean, comfortable and quiet. This is certainly not a luxury property, but if you're in need of a good value right and nearby local restaurants, close to the FSM airport, the Aspen is a good choice. They do include complimentary wireless (reasonable speed) and... More

My husband and I have stayed at the Aspen before, but our last stay gave meaning to "Southern Hospitality!" The staff is always friendly, rooms are always clean and comfortable, and breakfast is always good. We had fought the winter weather for 6 hours, so needless to say, once we arrived at the hotel, we were tired and cranky. Check... More

I have been here less then an hour and the front desk staff was so friendly and helpful. She was extremely hospitable. The room is immaculate. I couldn't be happier. My husband is in the army national guard so we are here every month and I will definately be staying here from now on! Thank you thank you thank you!!

Nice location, plenty of restaurants and shopping closeby, accommodating staff, adequate breakfast(fresh waffles, eggs, sausage, bacon, bagels, gravy, biscuits-no fresh fruit though), internet, plenty of pillow selection, clean, bathroom amenities-what more could you want? Stayed 3 nights and got a great rate on Priceline, which isn't easy to do in Fort Smith.