I've stayed at this hotel yearly and it's been pretty much the same each time. The rooms have been pretty decent as far as cleanliness goes, though the place shows signs of wear. The desk staff has been friendly- but not the manager. The "High Speed Internet" is a total lie- the wireless connection in my room was so slow...
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Dear Guest,
Thank you for choosing Quality Inn for your recent stay in our area. I am glad that you find the location to be a convenient one.
Thank you for giving us a review, it is very much appreciated. Upon receipt of your review, the following actions were taken:
• Staff members received our commendation concerning the courteous way...
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The bathroom, bedroom and microwave were filthy. The bed was so badly made, I had to remake. The towels & washcloths were brand new, not washed before use so they had strong chemical odor. There was exploded food inside the microwave oven and the mirror doors on the closet had some mysterious white viscous material splattered on them. The bathoom...
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Dear Guest,
Thank you for choosing Quality Inn for your recent stay in our area.
Thank you for giving us a review, if is very much appreciated. Upon receipt of your review, the following actions were taken:
• Housekeeping staff received additional training regarding the level of cleanliness required of them as our employees.
• Staff members received additional training...
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We were booked for a room too small for our family. We were unable to change rooms so we requested a cot ahead of time. We were greeted with contempt by the manager who huffed and puffed about the cot we requested because we were on the second floor. He made my husband, who had a sprained ankle, help him...
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Dear Guest,
Thank you for choosing Quality Inn for your recent stay in our area.
Thank you for giving us a review, it is very much appreciated. Upon receipt of your review, the following actions were taken:
• Housekeeping staff received additional training in the level of cleanliness required of them as our employees.
• The manager received additional training...
More
I chose this particular hotel because my young children wanted to go swimming. All other hotels in areas were booked(that should have been my first clue). When we checked in on July 8, 2010, the front desk clerk was extremely rude and instead of checking me in, spent part of the time on the phone with the boyfriend. I booked...
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Dear Guest,
Thank you for choosing Quality Inn for your recent stay in our area.
Thank you for giving us a review, it is greatly appreciated. Upon receipt of your review, the following actions were taken:
• Registration staff received additional training in making sure that rooms were reserved on the first floor because of disabilities are available as reserved....
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Looking for a nice motel? THIS IS NOT IT!! My family and I made reservations in this place from my wifes' laptop while driving. We've stayed at and trust the Quality Inn name. How this place got the franchise is beyond me. As soon as we saw the neighborhood we began wondering. Upon entering the place I knew it wasn't...
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Dear Guest,
Thank you for choosing Quality Inn for your recent stay in our area.
Thank you for giving us a review, it is very much appreciated. Upon receipt of your review, the following actions were taken:
• Housekeeping received additional training concerning the level of cleanliness required of them as our employees.
• Management received additional training regarding the...
More
I was booked this hotel through my company for business purposes in the area. Upon arrival, they made me provide my personal debit card which I was told would be used for "incidental expenses only" by the the desk clerk. To my surprise 5 months later, I was charged for the full price of the room plus a $25.00 bank...
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Dear Guest,
Thank you for choosing Quality Inn for your recent stay in our area.
Thank you for giving us a review, it is very much appreciated. Upon receipt of your review, the following steps were taken:
1) The manager received additional training concerning the courteous manner in which he is to treat our valued guests.
2) The matter of...
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Location isn't in the best part of town. It was scary getting back to the hotel at night. It's connected to a Denny's where there was some altercation with the police. The room itself was alright, linens seem to be fresh. Bathroom was on the dingy side, with mold near the bath tub. Also our room was in a hallway...
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Dear Guest,
Thank you for choosing Quality Inn for your recent stay in our area. I am sorry that you found returning to the hotel at night to be a scary experience.
Thank you for giving us a review, it is very much appreciated. Upon receipt of your review, the following actions were taken:
1) Housekeeping staff was notified of...
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Not even worth writting about.......just don't stay if you don't have to!!!
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Dear Guest,
Thank you for choosing Quality Inn for your recent stay in our area. I am sorry that you had such an unpleasant experience.
I really appreciate your taking the time to give us a review, even if you didn’t go into detail. I hope that the next time you are in our area, you will give us another...
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I chose this hotel because of the pool, and my children wanted to swim while we were in town.All other hotels with pools were booked due to biolermaker being in town.
Upon arrival, front desk staff was extremely rude(she was on the phone with her boyfriend and made me wait). We eventually checked in. I am disabled and they had...
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Dear Guest,
Thank you for choosing Quality Inn for your recent stay in our area.
Thank you for giving us a review, it is very much appreciated. Upon receipt of your review, the following steps were taken:
1) Housekeeping received additional training concerning the level of cleanliness required of them as our employees.
2) Registration received additional training in the...
More
I had a business trip in Utica, NY and in Rome, NY, so I stayed at a hotel in each place - choosing the Quality Inn for my Rome, NY portion. Based on the reviews on here, there aren't good hotels in those locations, but this was one of the better reviewed.
The hotel started off OK, but then had...
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Dear Guest,
Thank you for choosing Quality Inn for your recent stay in our area.
Thank you for giving us a review, it is very much appreciated. Upon receipt of your review, the following steps were taken:
1) Desk staff received additional training in the courteous, respectful, helpful way in which they are to treat our valued guests. I realize...
More
37 Reviews
28 Reviews
78 Reviews
