After reading several reviews that said this hotel lost their reservations, I printed out a copy of the email that I received after I booked via their website. And guess what? They couldn't find my reservation even with the email! Looks like their reservation system needs to be checked out. So when you make a reservation, make sure you call... more

I just stayed here for 5 days when I went to Fairbanks for training, from 09/20/09 to 09/25/09. I was pleased when I drove up as the hotel looked nice and inviting from the outside. I was surprised at the tour buses that were arriving when I got there, being the end of season, late Sept. The lobby was nice.... more

We stayed here as part of a Holland America tour. From the reviews, I was really dreading this place, but they must have made some changes because it was not bad at all! The room was large, well laid out, and had a small fridge & micro; separate sitting area and desk; separate sleeping area. We did find the wall... more

As others have indicated, we also were here as part of a Holland America cruisetour. Overall, it (the cruisetour) was an excellent experience, and I also attribute the good parts of our stay at the Westmark to HAL's efforts, not to the Westmark personnel, with whom we had little interaction, except at breakfast. Our flight was delayed by nearly 5... more

We stayed here two nights on our Holland America Cruisetour. I had read the reviews before we went and was apprehensive and expecting the worst. I guess we were in the better part of the hotel because our room was very nice and seemed to be recently updated. I would stay here again. more

I want to make the manager aware that one of her employees has very much impressed me. While staying at your hotel I left a good pair of glasses in my room when I checked out. I called the next day and was directed to Mioore (not sure of spelling). She personally checked the room and found my glasses and... more

We stayed here for two nights as part of an Holland America cruise/tour. We were assigned to a newly updated room (identical to the pictures someone posted). It was very clean, spacious, and comfortable. We ate one meal at the restaurant...it was a little pricey but excellent. We walked to other nearby restaurants for other good meals, too. (We did... more

the rooms are ok, big and clean but with no white goods inside they offer a free wireless in room the price is higher if you do not make a reservation by internet before. more

Westmark is owned by Holland America Lines and is really a very basic hotel, not very appealing. It's used as their jumping off point for many of their Alaska tours, so if your not with a HAL tour be aware a lot of people will be coming and going. Not much in Fairbanks to see either, a far north town... more