This hotel is conveniently located near a subway station, was clean, comfortable and had a good breakfast buffet. The staff from the front desk to the housekeeping staff could teach any class on customer service. I was there for three days and was continually impressed by them. I have a very high standard when it comes to customer service having... More

This was a very good choice for our hotel. There was a problem with my online reservation that was quickly remedied. The desk staff was friendly, helpful and pleasant. We dealt most often with Stephanie, and she was awesome, but all staff we were in contact with were friendly. The breakfast was just fine, variety enough to suit anyone, and... More

We got to the hotel a little early got told no chance of early check in, then we waited for 30 mins got told by other member of staff we should be able to check in in a while only to be told no we cant. Room was good with a jacuzzi breakfast was great but packed full of people... More

We were booked to stay at this hotel the night of Dec. 11. We were fairly confident in this choice as my husband and I used to live in this neighborhood, and had actually booked rooms here for out-of-town guests to our wedding in 2008. Unfortunately, we did not have a good experience. We were assigned a room next to... More

My husband and I have stayed in this hotel twice. It’s really a perfect location for us when we visit friends in the Park Slope neighborhood. The hotel is right on the R line and very easy to get to from Manhattan. It’s not in the most picturesque block, but I felt safe walking around after midnight on the weekend.... More

Nothing like having a stranger steps from the entrance to the hotel, asking us if we wanted anything, to make me ill at ease while walking in the area at night. As a woman, I would only recommend venturing out at night with at least one companion. The hotel itself was ok, nothing remarkable, except possibly the fact that they... More

The hotel block looks a little rundown, but the surrounding area seemed safe. Hotel staff was helpful and the room was very clean. A bit small, but larger than some rooms I've stayed in at other New York hotels. There is only 1 elevator so it can take a very long time during check-in/check out hours. Free breakfast was OK.... More

I stayed here over a weekend in October. The room was very small and we could hear everything going on outside, when I requested to move to a room away from the lobby it was met with some resistance, and very gruff attitude. They finally agreed to move me to another room the next evening - however they never notified... More

Stayed for 4 nights and left with double the bites. I will not stay here again nor recommend anyone else to. More