Check in was quick but it seems the lady in the front desk was being bothered by my questions regarding the trolley. I stayed on the 3 floor building on room 362. The a/c wored great a little noisy but did the work. I did not see any mold as reoported from other reviewers. However; I did see one dead... More

I spoke to the owner (after paying online and two weeks prior to trip), she was very rude and not helpful at all. Didn't seem to care one bit about anything I had to say. When we arrived, it was 10ish P.M. She did accommodate our request. However, upon awakening the showers were VERY VERY COLD. We thought since we... More

Depending on your purpose of staying - if you are basing there to explore Gatlinburg- you are several blocks off the Main Parkway. Easy trip down- Hill back up- but do able. Trolley does go that way. Rooms were very nice Booked there because of the Lazy River. It was small which was ok but they did not provide any... More

Our stat in this motel was a nightmare and we would recommend that you completely bypass this motel. There is nothing that we can say positive. More

We stayed only one evening at the Super 8 on Hwy 321 in Gatlinburg. Many people have complained of the smell in the rooms on past visits, but we did not notice any strange odors in our room. The room was clean and the price was right. Bathroom (tub/shower and stool) was awful small, but at least it had the... More

the room had a very bad odor and the fridge had a disgusting smell also. the entire room was dirty with the carpet being filthy. electrical outlet and lamp socket coming apart, dead bugs and dirty coffeemaker. super 8 should not be associated with this dump. More

Our room had a horrible odor to it, like an old urine smell. It was so bad and I felt so uncomfortable there. We went out and bought air fresheners and candles to make our stay tolerable. Making it through just one night was enough for me., I was just glad we didn't have to stay another night. It was... More

I booked this room based on price and the Super 8 brand equity. I have stayed in numerous Super 8 motels, and while not always impressed, have never left early. Wow...what a mistake. Super 8 should pull this franchise. We checked in and the clerk seemed very bored with me for asking questions about the shuttle, pool hours, etc. We... More

We did not really plan this trip to Smokey Mountains; we made the decision one day prior to the trip. But we thought we did not need much planning since it is a tourist area; and that all we needed is hotel reservation. The very first night at super 8 at Gatlinburg Tennessee, my two kids (3 and 5 years... More