My husband and I have a new favorite hotel in Gatlinburg. We go to Gatlinburg 2-3 times per year and it is our favorite litte getaway. We've never stayed at the same place twice, but we will definitely be returning to Fairfield Inn Downtown. The location is perfect, right in the middle of things, within walking distance to everything. We... more

Overall, this is a nice place. The staff was friendly and allowed us an early check in. Room was fine, with a nice balcony facing the creek. Breakfast was free and included apples, bananas, toast, cereals, milk, coffee, and hot sandwiches (with ham, eggs and bacon). Free internet is advertised, but I couldnt get it in my room during my... more

We had a great stay at the Fairfield Inn in downtown Gatlinburg. When we arrived we had a very speedy check-in from friendly desk staff. They also upgraded our room to a room with a whirlpool. The only problem that we had, was our bathroom light went out but was quickly fixed by a employee. The hotel sits on the... more

My husband and I originally made reservations to stay at this hotel for five nights. We drove from South Louisiana all the way there only to be very disappointed with the staff and accommodations. I would not recommend this hotel. Upon arriving, we were greeted by two ladies at the desk who were unfriendly and not very helpful. We got... more

My husband and I stayed at the Fairfield Inn Downtown twice this year (February for Valentines day and last week) and I have to say it is our favorite hotel in Gatlinburg. Room 308 is perfect for a romantic getaway (very large room with living area, king size bed, jacuzzi and three-sided gas fireplace - and it is offset from... more

Our family of three stayed at the Fairfield Inn Downtown over the Thanksgiving holiday - arriving Thursday and leaving Sunday. I chose this hotel based upon previous reviews and was not disappointed. We arrived around noon and the front desk staff was extremely friendly (as were all employees we encountered). We were allowed to check in immediately and found the... more

My family and I stayed at this property the week of Thanksgiving. It has become more and more difficult to find nice accomodations in Gatlinburg, and this is our new place! The room was very clean and in great condition. The fireplace was a nice touch, and the whirlpool tub was unexpected. Would definitly recommend this place - will be... more

We stayed here with our 4 yr old. Standard room with 2 double beds, fireplace, internet, mini fridge. It was all we needed for an extended weekend stay. Room was clean, the beds were comfortable, fireplace was cozy. Small balcony off the back overlooking the stream. The front desk staff was very pleasant. The breakfast is provided off the front... more

Hotel very well maintained, room was clean and exceeded our expectations. Location is excellent, quiet, but only one block walk to the strip, and only a couple minutes to the National Park Entrance. Staff was very friendly and helpful, private balcony with the stream running below was a nice bonus. Will stay there again. more