We got to Gatlinburg around 7pm,tired from a long days work and drive, hungry as well. We like to eat at Calhouns, and this hotel was close. I went inside, inquired as to the rates which was 78.00 plus tax. It looked nice, outside is pretty, lobby didnt show anything I would be worried about. Paid money, went to park,... more

My family and I (7 adults in 3 rooms) recently stay two nights at your location in Gatlinburg, Tennessee. The following is a list of all the repairs and hazards we noticed. Many of these items were safety hazards (*) or made us not feel valued, comfortable or simply ordinary things were not in working order. •The bathtubs were slippery,... more

I booked with the hotel directly and then found this site with the bad reviews. I tried to cancel but was told I'd have to pay the first night's amount. We decided to go ahead with the reservation (and took a whole can of Lysol and Clorox wipes!!) but we were not expecting the place to be much. And it... more

We needed to stay one extra night in Gatlinburg so we found a coupon for this hotel. The office was not so bad so we checked in. This was the nastiest out dated place that I have ever stayed in. Our kids cried because we would not let them swim in the nasty pool. No one was at the pool!... more

Booked throught the Day's Inn website, when we arrived we were told that we had booked the previous night which we were charged for. I was informed the manager could help me but she would not be there till later so we checked in to a room. It was disgusting, dirty bathroom, pubic hairs in the bed. When the manager... more

I booked the hotel online after viewing the rooms on the internet. This particular weekend was my wedding weekend. What a suprise I got. When I opened the door the smell was terrible, the bathroom was tiny, the carpet was filthy, the bed had burn holes from cigarettes, and the chairs were stained really bad. There was no screens on... more

Nastiest place I have ever stayed! I immediately knew there was a problem when the internet they had claimed didn't even exist. THEN, I had no telephone either! I called attention to the manager who stated that she wold get a repairman to fix. (I was staying with 3 small children and my elderly, disabled mother....which I told the manager!).... more

We booked this room online for a very good price. It was a basic, standard, clean room next to the pool (the lower one that you can't see from the parking lot). It had a surprisingly nice view. I like the location on the far end of town, just steps from the edge of the park. My mother liked taking... more

We booked this room about three months in advance. When we arrived in Gatlinburg at 1 p.m. the front desk personnel was very nasty. We assured her we would wait until 3 p.m. for check in. At 3:05 we come back and she then could not find our reservation. Thank goodness we had our confirmation. She then ask us to... more