Westgate Smoky Mountain Resort 3.5* (Gatlinburg, TN) - Resort Reviews

Address: 915 Westgate Resort Rd., Gatlinburg, TN 37738

Region: United States > Tennessee > Sevier County > Gatlinburg

Amenities:

Bar/Lounge Business Centre Fitness Centre Free Parking Children Activities Kitchenette Pets Allowed Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access

Hotel Style:

#7 Romantic Hotels in Gatlinburg

#22 Family Hotels in Gatlinburg

Price Range: £

Hotel Class:3.5 star (3.5*)

Official Description (provided by the hotel):: Westgate Smoky Mountain resort in Gatlinburg, Tennessee is the perfect place to enjoy the beauty of nature, and a short drive to Dollywood, antique shops, and restaurants. Enjoy nature trails that take you from your cabin into the wooded forest of the Great Smoky Mountains National Park. Suite villas feature a fully equipped kitchen, and whirlpool tub in the master bathroom. Guests can enjoy two large swimming pools and an indoor water park. ... more less

Reservation Options:: TripAdvisor is proud to partner with Booking.com, Venere, Travelocity, Amex, Otel, Olotels, EasyToBook, getaroom.com, Expedia, Agoda, Priceline, HotelsClick, Tingo and Hotels.com so you can book your Westgate Smoky Mountain Resort reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.

Also Known As:: Westgate Smoky Mountain Hotel Gatlinburg; Westgate Smoky Mountain Hotel; Westgate Smoky Mountain Gatlinburg; Westgate Resort Gatlinburg; Westgate Resort Tennessee; Westgate Tennessee; Westgate Smokey Mountain Resort; Gatlinburg Westgate

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964 reviews from our community

See which rooms travellers prefer - 211 traveller tips

Amanda W

Palos Heights, Illinois

Contributor

14 reviews

Reviews in 4 cities

7 helpful votes

“The rooms are large and clean.”

Reviewed 17 May 2013 NEW

I waited until I wrote all of the other reviews for my trip to Eastern Tennessee to write this review because I wanted to think about what I was going to say and I am really torn with how I feel about this place. I am going to list the negatives and positives and let you judge for yourself... Pros:... More

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Thank you for your feedback. We are very thrilled to read about your overall positive experience, we strive to provide excellence at all times.We certainly apologize for the negative ones you experienced during your stay. We're always looking to improve, and we'll assure the negatives that you encountered get addressed to maximize your future visits to our property. We look... More

mysamdog

Canton, Georgia

Senior Contributor

46 reviews

10 hotel reviews

Reviews in 15 cities

18 helpful votes

“Second Visit”

Reviewed 16 May 2013 NEW

This was our second time to stay at the Westgate Smoky Mtn. Resort. We had our shih-poo with us and the experience was very nice. They are very pet friendly and the fees are reasonable. The resort is very busy and alot of traffic so the noise level is kinda bad. We do like the accomodations for the location and... More

Was this review helpful? Yes 1

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mysamdog has 1 more review of Westgate Smoky Mountain Resort

“Quick Weekend”

Reviewed 6 November 2011

Thank you for your feedback. We are very pleased to read that you had a satisfactory stay, we take pride in providing excellent service at all times. We look forward to seeing you in the future. More

sanjiv123

Orlando, Florida

1 review

1 helpful vote

“Awesome Resort”

Reviewed 15 May 2013 NEW

Very good location and amenities. Close to town, still secluded. Views very good from top of hill. I planned this trip last month and glad that I decided to stay here. Water park was a lot of fun. Will be back again soon.

Thank you for your feedback! We are thrilled to read that we were able to exceed your expectations during your stay. We look forward to seeing you again in the future. More

jane f

Frankfort, Kentucky

13 reviews

Reviews in 6 cities

2 helpful votes

“Has everything you need for a family trip”

Reviewed 12 May 2013 via mobile

The only reason I wouldn't give the resort a total five star rating is the hours of the water park. BUT when we had already paid for a day and didn't get there when the park closed, all I had to do was call and they refunded the money! I wish the hours were longer for the kids (11AM-7PM). Otherwise... More

OhioJoeOhio

Hamilton, OH

3 helpful votes

“Beautiful ... BUT”

Reviewed 10 May 2013

We travel to Gatlinburg annually for a conference. From the road and curb appeal we WANTED to stay here. Upon staying here we will NEVER again stay here. Our building and staff were wonderful. Except as my wife filled the Jacuzzi tub for a relaxing soak. It ran out of hot water in just a minute or two. We called... More

Was this review helpful? Yes 3

Thank you for your feedback. We're very sorry to read that our resort was not what you expected. We are always looking for ways to improve and your feedback is of great help. We hope you give us another opportunity to exceed your expectations. More

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dszach

Reviewer

3 reviews

Reviews in 2 cities

“8 MORE DAYS OF ANTICIPATION!!”

Reviewed 9 May 2013 via mobile

My husband and I are going back to the Westgate Resort for our 1st wedding anniversary,and I can't think of a more lovely place to be! I hope this is going to become a cherished tradition!.Someday we will leave this for our children to enjoy.

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dszach has 1 more review of Westgate Smoky Mountain Resort

“Enchanting in ANY season!!”

Reviewed 22 December 2012

VacApril2013

Finday

5 helpful votes

“Just Right! - but, "Watch Out"!!”

Reviewed 8 May 2013

For the "Just Right" part of our review, let me say that we found our accommodations to be precisely what we had hoped for. Overall, it was wonderful!! The staff was very friendly and responded quickly whenever we requested help. In our particular location, we experience a lot of road noise but, since it was too cold to sit out... More

Was this review helpful? Yes 5

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frewontheroad

Senior Reviewer

10 reviews

Reviews in 9 cities

16 helpful votes

“Wonderful Resort in a great location with fantastic views!”

Reviewed 7 May 2013

I have been an owner at this resort for 10 years, visiting at least twice each year and have watched it grow from a medium sized resort with average amenities to a large resort with great amenities! There is an indoor water park as well as the normal outdoor pools, a large clubhouse with a nice restaurant housed inside as... More

Arisha W

Murfreesboro, Tennessee, United States

“Excellent!!!”

Reviewed 6 May 2013

Our family stayed here and you never know about when traveling whether you chose the right place! This is a place I would recommend to anyone, couples, families or singles. They offer many great activities and services. The rooms are AMAZING, the Staff is Super helpful,friendly and informative! And we got a great deal on the room, the only down-side... More

amaybride

Orlando

31 reviews

9 hotel reviews

20 helpful votes

“Wonderful”

Reviewed 30 April 2013

Wonderful location, trolley stop out front. Beautiful grounds & accommodations. Friendly & helpful staff. Karaoke on Thursday night in the bar. Loads of fun & laughs. Indoor water park. Heated on cold months. Its nice but def more for kids then adults. The lazy river was nice & relaxing. Will be going back.

See 8 more reviews by amaybride for Gatlinburg

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Westgate Smoky Mountain Resort Reviews, Gatlinburg

Westgate Smoky Mountain Resort

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