We have stayed twice at the Quality Inn Creekside and enjoyed both stays. Our first trip we had a second floor room over LeConte Creek. The sound of running water drowned out all of the city noise. Ober Gatlinburg's Aerial Tramway was right across the street and our daughters loved watching them disappear up the mountain. Pool was nice on... more

We're not sure why this motel is #33 on the list of places to stay. We don't think it should have made the list. Arrived to the motel and parking was a nightmare-spaces were very small and totally full. Entering the room from the outside the carpet was worn out and looked moldy. Inside the room the toilet didn't flush... more

I booked this hotel based on the trip advisor ratings. I was very disappointed. While the employees were just fine, the hotel is very shop worn. I walked across the room that we stayed in a couple of times, you know, just normal walking, and they were dark on the bottom. I didn't notice, but my wife did. I am... more

We stayed there for two nights after a family reunion in North Carolina. The staff was friendly and courteous. I overheard one woman telling them about a problem in her room and they did not hesitate to say they would move her and her family to a new room. That is customer service. The hotel is a bit worn but... more

Thought we were getting a nonsmoking room over the creek as the same shown on picture advertisement BUT stuck us on 2nd floor in another section further back in the hotel (they don't show this part of the hotel in the picture) overlooking the pool which smelled of smoke. Complained (told us the Internet can be misleading) and moved us... more

My sister and I stayed at this hotel on the weekend of June 13th-15th. Our room was located on the 2nd floor of the rear building. We had a balcony but the view of the mountain was obscured by trees and we could hear the constant hum of air conditioning from the roof of the other building. The room was... more

When we called and made our reservation we reserved two rooms for that night. When we got there we were told that the rooms had been reserved for the following night, but that they could get us two rooms and would keep the same rate which was nice. When we got to the building up on the hill what we... more

This was our second stay at Quality Inn Creekside. The room we stayed in was really nice, very clean! It rained while we were there so the parking underneath our room was great! We also discovered another great restaurant this trip. The Smoky Mountain Brewery is located just behind the hotel and only a short walk from the room. We... more

Impressive stay at an affordable hotel. A small maintenance issue with a squeaky bed was resolved immediately, without hassle. Staff couldn't be friendlier or more efficient -- thanks especially to Eric and John. Nice clean, comfortable room, and really quiet, amazing, considering its convenient location to the center of Gatlinburg. Everything was as it should be, absolutely no complaints. We... more