As a business owner I hate to leave negative feedback, however I believe that this review is warranted as I hope no one has a similar experience. We stayed in cabin 529- Sugar & Spice. We arrived at the resort, the staff was friendly and accomodating. After a 9 hour drive I was ready for some much needed R&R as... more

After a quick getaway with my husband, we decided we had to come back and decided to return over Thanksgiving with our daughter. We chose Heavenly View, a 2bdrm cabin and it was excellent. Everything worked properly and was clean, the view was awesome and we had a great time. The cabins in this area are pretty much right on... more

The cabin was great, hot tub fantastic. I left very happy until I got my credit card statement- they charged me $219 extra dollars a week after my stay. So I called to see what the confusion was about - they tell me it was for damages to 2 comforters in 2 different bedrooms. We left the place immaculate ---even... more

My husband and I visited Gatlinburg for a long weekend January 13-16. We found Mountain Shadows on TripAdvisor and although it had very few reviews--they were all positive--we thought we'd give it a try. The cabin was immaculately clean, it had a beautiful view and perfect amenities--huge bathroom with a jacuzzi, washer/dryer, hottub on the deck overlooking the mountains, king-size... more