We stayed at this hotel for 6 days and 4 nights. The hotel staff was courteous and friendly; they had no problem with us checking in 3 hours early (and didn't charge us for it, either!) The king bed was incredibly comfy, as were the pillows. All linens in the room were very clean. Everything in the room was in... more

Our room was pretty typical of the low to moderately priced motels. There are a few problems and the rooms are dated but if all you want is a clean bed, air and heat and a clean swimming pool this motel will meet or exceed your needs. It is right in the heart of Gatlinburg and everything is within walking... more

Just returned home from a few days in Gatlinburg,tn. We stayed at Twin Islands again , our third stay here and not our last. The staff is friendly and helpful. We found the room very clean and well maintained, everything in room worked fine.The bedding is very comfortable, fridge and microwave , flat screen tv are nice touches. Location is... more

Not a hotel to stay in if you have children. The playground is in TERRIBLE condition. They have playground equipment that has clearly not been maintained. Rusted, loose bolts, and a spring rocker that is barely held into the ground by one rusted bolt. The spring rocker is missing four other bolts. My son fell off the see-saw onto the... more

Let me begin by saying this hotel is not the Ritz hotel, It is a best western! That being said I enjoyed my stay at this hotel. The hotel was in an excellent location with a beautiful mountain stream right off your patio. The rooms were a little dated but were very adequate with a microwave,refrigerator,iron,and coffee maker. If you... more

Well....in general I am a "the cup is half-full" person. But I did have a few issues with this motel. Starting with the good things: the location is good, IF-you are the type that likes to spend the majority of your time shopping, or just hanging around in downtown Gatlinburg. The stream running behind the motel is nice, and the... more

We stayed here from Oct 15-Oct 19, 2007. As others have said, location is great, parking is easy and outside the room. Our room was obviously redone in the past 2 years. Carpet was clean, new tiling in the bathroom. Only slight mold around tub (why don't more motels use the all in one tub/showers so they don't have to... more

My boyfriend and I stayed at the Bestwestern Twin Island Hotel. This was our first visit to Gatlinburg, Tn. Our stay at this hotel was wonderful. We love the atmosphere! It had that fall feeling to it. We loved especially about our room: the king bed(which felt like we were laying on cotton balls), the jacuzzi, the walkway along the... more

We stumbled upon this hotel when arriving in the area without reservations. There were many hotels at a lesser price but we liked the location of this hotel. The room was strictly average in decor. The bathroom was adequate but looked like it could use a good scrubbing on the floor. The only real complaint I had was we stayed... more