This hotel is one of the older hotels in Gburg. Outdated slightly and in need of some room repairs. Our room was comfortable, but the bathroom is small. The bathroom door was warped and would not close properly. The wireless internet was poor at best. Actually got better connection from one of the hotels across the street. Beds were pretty... more

Well, we saw that this hotel was in a great location because you could walk to everything. This was only an overnight trip to see the lights in Gatlinburg, but it was a pleasant stay. The only bad part was that we asked for a room with a fireplace, but the timer on the fireplace didn't work. We called the... more

We stayed at this hotel using a 3-night minimum special on their website. The hotel is on the Parkway in Gatlinburg next to the Hard Rock Cafe and near the Aquarium. You can walk to all attractions. We were able to park right outside our room. Our room was a handicap-accessible room, although we do not have a disability. Walls... more

This is the first time visiting Gatlinburg for purpose of visiting Dollywood. We intended to stay two nights but we found a three night special on Orbitz so we took advantage. I must say that we were very dissapointed in the condition of this place. I would not consider this as a hotel but a cheap roadside motel. This reminded... more

We usually rent a cabin when visiting Gatlinburg but we wanted to be within walking distance of everything in downtown. I searched and booked thru Expedia(a first) and was very pleased. I requested a jacuzzi, king suite approx. 2 weeks before travel and was able to get. The Best Western Twin is one of the older ones in Gatlinburg so... more

I booked this hotel for myself, my husband and my 8 year old daughter. It looked great online. Well, we checked in, got to our room, and were shocked by what we saw. The room was horrible. It was tiny, the bathroom hit you in the face the minute you opened the door. The beds were hard as a piece... more

Being a lover of the old, roadside motel, I had been interested in this motel several times while visiting Gatlinburg. When my usual motel couldn't accommodate me this trip, I selected to try out the Twin Islands. This place is rather large and spread-out, which I like; it's almost like its own little neighborhood within the middle of Gatlinburg. Everyone... more

After a horrible experience at 235 Ski mountain road, I found this GEM. I am a very picky person about Hotel/Motel stays, I could found nothing to complain about on this one. The room was great with a blacony over the river and the pool was very clean and the hot tub was actually hot. The staff were all very... more

We left on a Thursday afternoon and arrived on a Thursday night. It's an 8 hour trek and it seemed longer after going in to work at 3:30a and driving straight through afterwards. But we totally lucked out room wise. I booked us at a Best Western in town. It was Twin Islands and I reserved a King at like... more