I am sitting at my desk remembering what a wonderful time I had on my recent trip to Gatlinburg and made the decision to share my experience with all those looking to do the same. I booked our trip at the Edgewater Hotel and from the moment I arrived I felt special! Upon arriving I was thrilled to find undercover/enclosed... more

Edge Water was ok. Not the best I have stayed in and not the worst I have stayed in. Just been redone. Stayed in a room on back side of motel. Enjoyed being out on the balcony. Cool and nice. Front side this time of year would be very hot to set on a balcony unless you were out there... more

have to say the work that they have done on this place is wonderful.. our room was great, better then what it was two years ago... nice clean new rooms. Front desk was very nice.. Fast check in and when you leave they have you leave the key. My husband says we will stay here from now on. Thanks for... more

We checked into the hotel on a Friday evening. The check-in was quick and easy. The parking situation is far from wonderful, but we had no major problems. Our room was very clean and nicely decorated. The time and money that went into the renovations really shows. Our king size bed was very comfortable and the room was spacious. There... more

We had a terrible experience at this hotel. We were told we would have a "riverfront" view at the hotel and instead got a view of the parking lot. The parking was awful--the spaces were so small that when we finally parked (after 30 minutes!) we could not get out of our vehicle because there was only about 5 inches... more

We thoroughly enjoyed our stay at the Edgewater. We had a GREAT view of the Smokey's and the town from our balcony. The location was great and everything was within walking distance. The beds were comfortable and the room was clean. There was a refrigerator with small freezer in the room. The TV was loaded with plenty of cable channels.... more

The hotel rooms are top notch. We had a room with a view of thev river & city. Beds are very comfortable. The only drawback to this hotel are the elevators. At check-in & check-out times they are extremely slow. There are only two for the entire hotel. The pool area is very nice. The only other problem to be... more

We had driven 10 hours to arrive at the Edgewater. Problem Areas: *Parking Garage is very very tight. *Elevators (2) are the slower than slow. *Front Desk consists of unfriendly employees with no smile or greeting. *Front Desk did not supply us with Hotel Info. in regards to Restaurant, Pool or Room Service. *Continental Breakfast was a PIG STY. On... more

We stayed here for two nights after having a horrible experience at another hotel the night before. Called the hotel directly and they even let us come and see a room before we made a reservation. We stayed on the 5th floor and had no complaints wtih the room whatsoever. Private balcony and great view of the mountains. Within walking... more