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Garden Plaza Hotel Gatlinburg

Garden Plaza Hotel Gatlinburg
Call now to book: 1-800-454-6835 from hotels.com
TripAdvisor Traveller Rating: 2.5 of 5 stars
TripAdvisor Popularity Index: # 57 of 81 hotels in Gatlinburg
Description: Eight-story Hotel adjacent to Great Smoky Mountains Nat'l Park.
  • Address
    520 Historic Nature Trail
    (Formerly Holiday Inn SunSpree Resort)
    Gatlinburg, TN 37738
Check Rates: £48 ($93) Avg. Price
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TripAdvisor Traveller Reviews

TripAdvisor Traveller Rating: 2.5 of 5 stars Based on 130 traveller reviews
  • What to Expect:
    • 2.5 based on 66 reviews Rooms
    • 3.0 based on 64 reviews Service
    • 3.0 based on 64 reviews Value
    • 3.0 based on 66 reviews Cleanliness
    • 3.5 based on 21 reviews Pool
  • Recommended For:
    • 40% based on 71 reviews pet owners
    • 40% based on 71 reviews Families with Teenagers
    • 40% based on 71 reviews Families with Small Children
    • 30% based on 71 reviews Older Travellers
    • 30% based on 71 reviews Young Singles

Reviews of Garden Plaza Hotel Gatlinburg

( 1-10 of 130 )
19 Mar 2008
0/1 found this review helpful

Their website advertises the following: -Louie’s Restaurant: Truth: This restaurant is only open for 3 hours a day, in the morning. Their website does not inform of this. -Sunny Bear’s General Store: Truth: This is not even open for business. -Pizza Station Express: Truth: Again, not open for business. -Room Service: Truth: Their website does specify it is available only... more

13 Mar 2008

My family stayed here for two nights. I was pleasantly surprised by the hotel after reading all the negative reviews. It was very clean and the beds were very comfortable. The heating system was out but maintenance took care of it immediately. My children loved the pool and the game arcade. I would stay here again. more

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3 of 5 stars
Knoxville
10 Mar 2008
1/1 found this review helpful

After reading some of the other reviews, I wanted to switch hotels. But we didn't want to board our dog for two nights, and the other dog-friendly hotels were booked. So we decided to take our chances and go. We were told check-in was at 4. This seemed rather late to me, and we called at 2:30 to find out... more

10 Feb 2008
4/4 found this review helpful

My family and I stayed there for a cheerleading competetion. When we got there, the place looked nice from outside. There was a bible verse on the sign outside. However, when we went inside there was a bar with drunk people singing karoke .There was a man dancing with a blow up doll! They sent us up to our room.... more

28 Jan 2008
2/2 found this review helpful

When I booked it was a Holiday Inn, when I got there it was sold to another company and it was now The Garden Plaza Hotel. I stayed in the towers building, which isn't really towers...it's about 5 floors. I stayed on the third floor, the room was ok on first inspection, but then when I was in there long... more

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5 of 5 stars
luvmyyorkie
9 Jan 2008
1/3 found this review helpful

This is our favorite hotel! It is not the newest or fanciest, but we don't go to Gatlinburg to hang at a hotel. Staff are so friendly that after staying there for so many vacations they call us by first names. We stay at least three times a year and can't wait to go back. Our favorite room is over... more

6 Jan 2008
1/1 found this review helpful

The first room we checked into was next door to the loudest dog ever, so we decided to change rooms, which I didn't mind since the room smelled horrible. We switched rooms and the next one smelled just as bad. It smelled like a combination of mold and urine. The room itself appeared clean. But the bathroom was another story.... more

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1 of 5 stars
South Carolina
12 Dec 2007
0/1 found this review helpful

I would not recommend this hotel, at all. Wife and I stayed there recently for two nights 12/07/07 and 12/08/07. I called the motel directly to make reservations and requested a double room in their Tower building (this one has an inside pool and hot tub), they have five different buildings. When I arrived I was given a room in... more

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1 of 5 stars
Portsmouth, Ohio
8 Dec 2007
1/3 found this review helpful

MY husband and I travel to Gatlinburg every summer one year we stayed here but left after one night. To be honest I do not know where to start the hotel was very dark inside creepy and the room smelled like wet dog. The carpet was dirty and the room was small. We payed extra for a room with a... more

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1 of 5 stars
Chattanooga, TN
30 Nov 2007
2/3 found this review helpful

We booked 3 nights stay at the Garden Plaza Hotel (formerly an OLD Holiday Inn) on Historic Nature Trail in Gatlinburg, TN (Thanksgiving day thru the weekend). What a nightmare. It is a pet friendly hotel, while I am an animal lover, this hotel is COVERED with pets...tons of them and smells like animal urine. They took our money. They... more

Reviews of Garden Plaza Hotel Gatlinburg

( 1-10 of 130 )
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Garden Plaza Hotel Gatlinburg Address

520 Historic Nature Trail, (Formerly Holiday Inn SunSpree Resort), Gatlinburg, TN 37738