When I booked it was a Holiday Inn, when I got there it was sold to another company and it was now The Garden Plaza Hotel. I stayed in the towers building, which isn't really towers...it's about 5 floors. I stayed on the third floor, the room was ok on first inspection, but then when I was in there long... more

This is our favorite hotel! It is not the newest or fanciest, but we don't go to Gatlinburg to hang at a hotel. Staff are so friendly that after staying there for so many vacations they call us by first names. We stay at least three times a year and can't wait to go back. Our favorite room is over... more

The first room we checked into was next door to the loudest dog ever, so we decided to change rooms, which I didn't mind since the room smelled horrible. We switched rooms and the next one smelled just as bad. It smelled like a combination of mold and urine. The room itself appeared clean. But the bathroom was another story.... more

I would not recommend this hotel, at all. Wife and I stayed there recently for two nights 12/07/07 and 12/08/07. I called the motel directly to make reservations and requested a double room in their Tower building (this one has an inside pool and hot tub), they have five different buildings. When I arrived I was given a room in... more

MY husband and I travel to Gatlinburg every summer one year we stayed here but left after one night. To be honest I do not know where to start the hotel was very dark inside creepy and the room smelled like wet dog. The carpet was dirty and the room was small. We payed extra for a room with a... more

We booked 3 nights stay at the Garden Plaza Hotel (formerly an OLD Holiday Inn) on Historic Nature Trail in Gatlinburg, TN (Thanksgiving day thru the weekend). What a nightmare. It is a pet friendly hotel, while I am an animal lover, this hotel is COVERED with pets...tons of them and smells like animal urine. They took our money. They... more

Nov. 8 thru Nov 12 --Me, my husband and our 3 children stayed at the GARDEN PLAZA that is formally the Holiday Inn at red light # 8 in Gatlinburg Tenn. At first they gave us a room in the very back... If you have children that is defiantly not what you want. The back building is isolated from everything... more

Stayed at Garden Plaza formerly known as Holiday Inn Express and the room was very dirty, alot of mold in the air. My husband and I have allergies and woke up to swollen eyes and asthma more

Made direct reservations with facility through company website, selecting SunSpree facility over other Holiday Inn facilities in the area due to prior experience with SunSpree and family friendly facility/activities. This facility did not live-up to prior experience with Holiday Inn SunSpree facilities. Made reservations, via website, for two rooms about 45 days in advance of stay and immediately called facility... more